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my computer crashes every time!


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my computer had started crashing over the last month and I recently decided to run a malwarebytes scan. every time i did it would start detecting different viruses and then it would crash. I will get the kernal stack in page error with different numbers sometimes. and now when I start my computer there is an event code that pops up that says failed to perform desired action error code 2. even when I am updating my computer is is crashing. after removing a few viruses the computer seems to be crashing even more often. I have tried to defragment my computer but I am unsure if it is working. I have to use a code I found online to run it because the one built in to the computer is not responding. not sure if it has something to do with roboform or something else that I have done. thanks for any help you can give.

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Greetings :)

It sounds as though you may have a nasty infection causing these symptoms. Please do the following to receive free, one-on-one expert assistance with getting your system checked and cleaned and in good working order again:

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact Consumer Support and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact Corporate Support and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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