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Browser hijacked and anti-virus sites blocked


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My son brought his pc over today for me to look at. His anti-virus subscription had run out last year and he never renewed it. The browser is hijacked and anti-virus sites like Symantec, etc. are blocked by whatever has infected the machine. I was able to install and run Avira antivirus but cannot install Malware bytes. HijackThis would not install but I was able to install on another computer and then copy the directory and run it succesfully. Here is the log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:28:09 PM, on 2/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\QUICKENW\QWDLLS.EXE

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e] C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - Startup: HP Organize.lnk = ?

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejewel...aploader_v6.cab

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--

End of file - 13333 bytes

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  • Root Admin

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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ComboFix will not install/run. I have it on the desktop but when I run it I see the pointer turn into an hour glass as if it is going to start installing but after a few seconds it goes back to a pointer. I tried Start, Run, etc. but the same thing happens. After this if I look at Task Manager - Processes, ComboFix is there for a minute or two but then is gone and never starts the installation. The same thing happens with Malware Bytes when I try to install it. I booted in safe mode and tried it again from there but got the same result.

Do you have any other suggestions or anything else I can provide to you?

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I have been able to get ComboFix to work now after many retries and downloading from a different link. I don't know why it made a difference but don't care at this point.

While ComboFix was running I got this message:

ComboFix has detected the presence of rootkit activity and needs to reboot the machine. Kindly note down on paper, the name of each file. We may need it later.

C:\WINDOWS\system32\drivers\TDSSpqlt.sys

C:\WINDOWS\system32\TDSSoiqt.dll

C:\WINDOWS\system32\TDSSmtvd.dat

C:\WINDOWS\system32\TDSShrxx.dll

C:\WINDOWS\system32\TDSSvkql.dll

C:\WINDOWS\system32\TDSSxfun.dll

C:\WINDOWS\system32\TDSSlxwp.dll

C:\WINDOWS\system32\TDSSkkai.dll

C:\WINDOWS\system32\TDSSmmxh.log

C:\WINDOWS\system32\TDSSsahc.dll

C:\WINDOWS\system32\TDSSkhyp.log

After the reboot, ComboFix ran and I got a popup about Avira being active. I couldn't disable it because I had no tool bar present at the time and no access to anything but the ComboFix window. So, I ran ComboFix with Avira enabled. Just before ComboFix started to run, I got an Avira popup about a virus in the ComboxFix directory (?) so I selected delete. After that ComboFix ran fine and here is the log + the log from a fresh run of HijackThis.

ComboFix 09-02-04.01 - HP_Owner 2009-02-04 12:46:54.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.606 [GMT -7:00]

Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

AV: Norton 360 *On-access scanning disabled* (Outdated)

FW: Norton 360 *disabled*

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\IE4 Error Log.txt

c:\windows\system32\drivers\TDSSpqlt.sys

c:\windows\system32\TDSShrxx.dll

c:\windows\system32\TDSSkhyp.log

c:\windows\system32\TDSSkkai.log

c:\windows\system32\TDSSlxwp.dll

c:\windows\system32\TDSSmtvd.dat

c:\windows\system32\TDSSnmxh.log

c:\windows\system32\TDSSoiqt.dll

c:\windows\system32\TDSSsahc.dll

c:\windows\system32\TDSSvkql.dll

c:\windows\system32\TDSSxfum.dll

D:\Autorun.inf

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_TDSSserv.sys

-------\Legacy_TDSSserv.sys

((((((((((((((((((((((((( Files Created from 2009-01-04 to 2009-02-04 )))))))))))))))))))))))))))))))

.

2009-02-04 09:48 . 2005-10-14 20:49 <DIR> d-------- c:\documents and settings\Administrator\WINDOWS

2009-02-04 09:48 . 2005-10-14 20:49 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Symantec

2009-02-04 09:48 . 2005-10-14 20:49 <DIR> d-------- c:\documents and settings\Administrator\Application Data\SampleView

2009-02-04 09:48 . 2005-10-14 20:49 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Intuit

2009-02-04 09:48 . 2005-10-14 20:49 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Apple Computer

2009-02-04 09:48 . 2009-02-04 09:48 <DIR> d-------- c:\documents and settings\Administrator

2009-02-03 20:32 . 2009-02-03 20:33 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-03 20:24 . 2009-02-03 20:24 <DIR> d-------- c:\program files\Trend Micro

2009-02-03 18:42 . 2009-02-03 18:42 <DIR> d-------- c:\program files\Avira

2009-02-03 18:42 . 2009-02-03 18:42 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira

2009-02-03 17:32 . 2009-02-03 17:32 <DIR> d-------- c:\program files\Windows Sidebar

2009-02-03 17:31 . 2009-02-03 17:36 <DIR> d-------- c:\program files\Norton 360

2009-02-03 17:29 . 2009-02-03 17:33 123,952 --a------ c:\windows\system32\drivers\SYMEVENT.SYS

2009-02-03 17:29 . 2009-02-03 17:33 60,800 --a------ c:\windows\system32\S32EVNT1.DLL

2009-02-03 17:29 . 2009-02-03 17:33 10,563 --a------ c:\windows\system32\drivers\SYMEVENT.CAT

2009-02-03 17:29 . 2009-02-03 17:33 805 --a------ c:\windows\system32\drivers\SYMEVENT.INF

2009-02-03 17:26 . 2009-02-04 12:43 <DIR> d-------- c:\program files\Common Files\Symantec Shared

2009-02-03 16:04 . 2008-04-13 12:39 14,592 --a------ c:\windows\system32\drivers\kbdhid.sys

2009-02-03 16:04 . 2008-04-13 12:39 14,592 --a------ c:\windows\system32\dllcache\kbdhid.sys

2009-02-03 16:04 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\drivers\mouhid.sys

2009-02-03 16:04 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\dllcache\mouhid.sys

2009-02-03 16:03 . 2008-04-13 12:45 10,368 --a------ c:\windows\system32\drivers\hidusb.sys

2009-02-03 16:03 . 2008-04-13 12:45 10,368 --a------ c:\windows\system32\dllcache\hidusb.sys

2009-02-02 15:06 . 2009-02-02 15:06 <DIR> d-------- C:\Binaries

2009-02-02 15:00 . 2009-02-02 15:00 <DIR> d-------- c:\program files\Webroot

2009-02-02 15:00 . 2009-02-02 15:00 <DIR> d-------- c:\documents and settings\HP_Owner\Application Data\Webroot

2009-02-02 15:00 . 2009-02-02 15:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\Webroot

2009-02-02 15:00 . 2009-01-20 09:07 1,553,272 --a------ c:\windows\WRSetup.dll

2009-02-02 14:53 . 2009-02-02 15:45 164 --a------ C:\install.dat

2009-01-22 18:33 . 2009-01-22 18:33 <DIR> d-------- c:\program files\Apple Software Update

2009-01-22 18:32 . 2009-01-22 18:32 <DIR> d-------- c:\program files\QuickTime

2009-01-22 18:20 . 2009-01-22 18:20 <DIR> d-------- c:\program files\Bonjour

2009-01-05 16:18 . 2009-01-05 16:18 90,112 --a------ c:\windows\system32\QuickTimeVR.qtx

2009-01-05 16:18 . 2009-01-05 16:18 57,344 --a------ c:\windows\system32\QuickTime.qts

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-04 19:10 3,645 ----a-w c:\windows\viassary-hp.reg

2009-02-04 02:45 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec

2009-02-04 00:35 --------- d-----w c:\documents and settings\HP_Owner\Application Data\Symantec

2009-02-04 00:33 --------- d-----w c:\program files\Symantec

2009-01-23 01:20 --------- d-----w c:\program files\Safari

2009-01-20 03:07 --------- d-----w c:\program files\Google

2009-01-01 20:12 --------- d-----w c:\documents and settings\All Users\Application Data\Knowledge Adventure

2009-01-01 20:08 --------- d-----w c:\program files\JumpStart World

2009-01-01 20:08 --------- d-----w c:\program files\Common Files\Knowledge Adventure

2009-01-01 20:07 --------- d-----w c:\documents and settings\HP_Owner\Application Data\InstallShield

2008-12-29 16:10 --------- d-----w c:\program files\PokerStars.NET

2008-12-22 00:38 --------- d-----w c:\documents and settings\HP_Owner\Application Data\InterVideo

2008-12-18 02:05 --------- d-----w c:\documents and settings\All Users\Application Data\HP Product Assistant

2008-12-15 22:02 --------- d-----w c:\documents and settings\HP_Owner\Application Data\LimeWire

2008-12-14 03:36 --------- d-----w c:\documents and settings\All Users\Application Data\PopCap

2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll

2008-12-12 18:18 87,336 ----a-w c:\windows\system32\dns-sd.exe

2008-12-12 18:11 61,440 ----a-w c:\windows\system32\dnssd.dll

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\dllcache\srv.sys

2008-12-08 04:26 29,808 ----a-w c:\windows\system32\drivers\ssfs0bbc.sys

2008-12-08 04:26 23,152 ----a-w c:\windows\system32\drivers\sshrmd.sys

2008-12-08 04:26 170,608 ----a-w c:\windows\system32\drivers\ssidrv.sys

2006-09-29 21:52 0 ----a-w c:\documents and settings\HP_Owner\Application Data\wklnhst.dat

2008-09-19 09:07 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091920080920\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]

@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"

[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]

2008-02-26 01:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]

@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"

[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]

2008-02-26 01:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]

@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"

[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]

2008-02-26 01:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2005-10-12 7086080]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-01 68856]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-07-18 451872]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-01 49152]

"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-25 245760]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-10-14 180269]

"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]

"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]

"HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e"="c:\program files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe" [2008-04-04 587176]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-10 289064]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-18 51048]

"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]

"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]

"SMSERIAL"="sm56hlpr.exe" [2005-01-23 c:\windows\sm56hlpr.exe]

c:\documents and settings\HP_Owner\Start Menu\Programs\Startup\

HP Organize.lnk - c:\program files\Hewlett-Packard\HP Organize\bin\displayAgent.exe [2005-10-14 36864]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]

Billminder.lnk - c:\quickenw\BILLMIND.EXE [2005-12-14 36864]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 288472]

HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-02-10 73728]

Quicken Startup.lnk - c:\quickenw\QWDLLS.EXE [2005-12-14 36864]

Updates from HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2005-10-14 36903]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk /p \??\C:\0autocheck autochk *

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]

@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\WINDOWS\\system32\\java.exe"=

"c:\\Program Files\\LimeWire\\LimeWire.exe"=

"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-12-07 29808]

R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]

R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [2005-12-14 34916]

R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2004-08-03 14336]

R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\WebrootSecurity\WRConsumerService.exe [2009-02-02 1090936]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-03 109616]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]

\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7}]

\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8edd8bf4-d439-11dd-842c-0015057311de}]

\Shell\AutoRun\command - L:\ImageViewer4.exe -COPYFILE

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

"c:\program files\Common Files\LightScribe\LSRunOnce.exe"

.

Contents of the 'Scheduled Tasks' folder

2009-02-02 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2007-04-18 c:\windows\Tasks\Easy Internet Sign-up.job

- c:\program files\Easy Internet signup\HPSdpApp.exe [2005-05-24 09:46]

2009-02-04 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDetect.exe []

.

- - - - ORPHANS REMOVED - - - -

WebBrowser-{5CBE2611-C31B-401F-89BC-4CBB25E853D7} - (no file)

HKLM-Run-AOLDialer - c:\program files\Common Files\AOL\ACS\AOLDial.exe

HKLM-Run-PCDrProfiler - (no file)

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mStart Page = hxxp://www.yahoo.com

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML

IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

Trusted Zone: microsoft.com\office

DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-04 12:50:17

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1484)

c:\windows\system32\Ati2evxx.dll

.

Completion time: 2009-02-04 12:52:15

ComboFix-quarantined-files.txt 2009-02-04 19:51:40

Pre-Run: 126,156,308,480 bytes free

Post-Run: 126,179,602,432 bytes free

236 --- E O F --- 2009-01-14 10:02:04

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:56:08 PM, on 2/4/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\QUICKENW\QWDLLS.EXE

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\nda.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e] C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - Startup: HP Organize.lnk = ?

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejewel...aploader_v6.cab

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--

End of file - 13190 bytes

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  • Root Admin

STEP 1

Please click on START - RUN and copy/paste each line from the CODE box to the run line and click OK

Do 1 line at a time, one by one. A window will blink very quickly and that's it, it's done.

REG DELETE HKCU\software\microsoft\windows\currentversion\explorer\mountpoints2\D /F
REG DELETE HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7} /F
REG DELETE HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8edd8bf4-d439-11dd-842c-0015057311de} /F

STEP 2

You need to remove your old version of Adobe Acrobat and update to the latest.

Update available for vulnerability in versions 8.1 and earlier of Adobe Reader and Acrobat

STEP 3

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

When we're done you can go back and install the latest version but for now please do not install any.

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply

Then look for the following Java folders and if found delete them.

C:\Program Files\Java

C:\Program Files\Common Files\Java

C:\Documents and Settings\All Users\Application Data\Java

C:\Documents and Settings\All Users\Application Data\Sun\Java

C:\Documents and Settings\username\Application Data\Java

C:\Documents and Settings\username\Application Data\Sun\Java

STEP 4

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

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Thanks for your help so far!

I ran the registry edit commands, removed Adobe Reader and installed version 9, removed Java (including the Runtime Environment [?]), and ran JavaRA.

Here is the log file from JavaRA:

JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Thu Feb 05 08:55:57 2009

Found and removed: C:\Program Files\Java\jre1.5.0

Found and removed: Software\JavaSoft\Java2D\1.5.0

Found and removed: Software\JavaSoft\Java2D\1.5.0_06

Found and removed: Software\JavaSoft\Java2D\1.5.0_09

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\JavaPlugin.150_06

Found and removed: SOFTWARE\Classes\JavaPlugin.150_09

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\

------------------------------------

Finished reporting.

Then I deleted the Java files/directories and ran MalwareBytes. Here is the log from that:

Malwarebytes' Anti-Malware 1.33

Database version: 1731

Windows 5.1.2600 Service Pack 3

2/5/2009 9:35:21 AM

mbam-log-2009-02-05 (09-35-21).txt

Scan type: Quick Scan

Objects scanned: 57660

Time elapsed: 6 minute(s), 20 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 14

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{85e06077-c824-43d0-a8dc-5efb17bc348a} (Adware.Zango) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Typelib\{5937cd7f-1c0b-41e1-9075-60ebdf3c7d34} (Adware.Zango) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Finally I rebooted and ran HijackThis. Here is the log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:51:07 AM, on 2/5/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\QUICKENW\QWDLLS.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0\bin\ssv.dll (file missing)

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e] C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - S-1-5-18 Startup: HP Organize.lnk = ? (User 'SYSTEM')

O4 - .DEFAULT Startup: HP Organize.lnk = ? (User 'Default user')

O4 - Startup: HP Organize.lnk = ?

O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--

End of file - 12142 bytes

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It seems to run as it should and no signs that I can detect so far but I have so far avoided using it between posts as to avoid doing anything that might confuse your analysis. I have been posting using my computer and just copying the log files over to it using a flash stick.

I need to re-install the Java run time environment and any updates now but I am not sure of the best approach.

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  • Root Admin

You should be able to access the Internet and do things normally. Currently the logs do not indicate any infection anymore.

Please run the following to remove any tools that might have been used during the scaning and cleaning of your system.

STEP 1

Uninstall ComboFix.exe

  • Click
    START
    then
    RUN
  • Now type
    Combofix /u
    (if you renamed Combofix.exe use that name instead)
    in the runbox and click OK. Note the
    space
    between the
    X
    and the
    /U
    , it needs to be there.

  • CF_Cleanup.png


  • When shown the disclaimer, Select "2"

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe

STEP 2

Uninstall GMER

Click on
START - RUN
and type in or copy/paste
%windir%\gmer_uninstall.cmd
to remove GMER.

STEP 3

Uninstall other tools

Please
Download
OTMoveIt3
by Old Timer
and save it to your
Desktop
.
  • Double-click
    OTMoveIt3.exe
    to run it.
  • While connected to the Internet, Click on the green
    CleanUp!
    button and it will populate a list of items to clean from your system that we used or may have used.

  • It should ask if you want to clean up, select Yes and allow the system to clean up these items.

    NOW
    please reboot your computer to finish the cleanup process

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 12.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 12 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u12-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Then update you Anti-Virus and do a Full Scan and let me know what it finds if anything.

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  • Root Admin

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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