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Laptop acting strange and mbam freezing on a file

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When I start my laptop, it sometimes does a disk check before it loads windows. After this is finishes it loads windows and goes to the normal desktop, but I cant click on anything - I can just move the mouse around the screen, but eveything is frozen.

Sometimes works for 15 mins and then everything freezes.

I tried runing mbam in safe mode but when it got to a file ZTEusbser6k.sys it froze.

How do I fix my laptop?



PS: I am running dds,com and will attaching output shortly

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