Jump to content

I can"t connect to the internet

Recommended Posts

Merged post


I recently physically removed my modem from my system, but since I reconnected it I have been unable to connect to the internet. I have been getting the limited or no connectivity message ever since. I am no techi,e but I have had several persons check it and they have all failed to identify the problem. I, and others, have tried the command prompt fix but that has failed also. One person said it may be a virus and so I have been trying mbam to try to rectify the problem because i really don't want to reinstall the OS if I can avoid it. the problem is that i have not been able to update mbam. I have followed the different instructions on how to manually update mbam. I have copied the rules file from an updated version on another computer and i have transferred the manual installer to the infected machine and have run it, however both methods have caused mbam to report that a file is missing or corrupted so i have been unable to update it.

Incidentally, and I don't know if this means anything, I had burned the manual update file onto a CD in order to transfer to the problem machine but could not see it on the CD until I was running in safe mode. Could that have been caused by whatever virus has infected the machine?

So, can you guys point me in the right direction of a fix for my computer? I am running XP SP3.I have attached the dds log files.

thanx in advance.

Any experts out there to help me? I posted on 3/24/12 and have not got a reply as yet. HELP!!!!!!!!



Link to post
Share on other sites

  • 1 month later...
  • Staff

Hi and welcome to Malwarebytes.

In the future, please post all logs directly into your reply instead of attaching them unless otherwise indicated. With that said, please update MBAM, run a Quick Scan, and post its log.

Next, run DDS again and post DDS.txt directly in your reply.

Link to post
Share on other sites

  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.