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redirect Google search malware not being detected


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I have a redirect Google search virus or malware that started on March 21, 2012 that MalwareBytes is not detected. I have updated to 1.60.1.100.

Have you guys heard of any new malware/ virus/ that successfully is undetected. I have also run AVG anti-virus with no success. Both IE and Firefox latest versions infected.

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Hello DaveWayne and welcome to the Malwarebytes support forum.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

Option 1 —— Free Expert advice in the Malware Removal Forum

Option 2 —— Paying customer -- Contact Support via email

Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

Please read and follow the directions Right HERE (http://forums.malwar...?showtopic=9573), skipping any steps you are unable to complete.

After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,

so that you're alerted when someone has replied to your post.

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Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.

Or

You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk by filling out the form located --> Right HERE (http://www.malwareby...ontact_consumer)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site --> Right HERE (http://www.malwareby...support/premium)

Please be patient, someone will assist you as soon as possible.

PS: Please use the Reply to this topic

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I ran into the same problem on the same day. Since then I have run all kinds of scans, several different virus and malware removal tools (McAfee, Malwarebytes, Kaspersky, Windows Defender, Symantec, TDSSkiller)and still have the issue. I tried system restore and ran updates and and scans and still have the issue. One thing I noticed: If I select a link from a search request the browser gets redirected to another site. If I then use the browser's back button to go back to the search results page and click the same link again the browser will then go to the correct site.

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The tdsskiller program from Kaspersky did seem to help temporarily but the malware has probably reinstalled itself. So tdsskiller did remove something that all other anti-virus programs did not find. And browser was not get redirected for about 30 minutes. Then it started again. Yeah, I am a paying customer.

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