Jump to content

New Windows XP Malware in the Wild, not detected by ANYTHING!


Recommended Posts

If anyone can offer suggestions, we are encountering a new threat that we are unable to isolate. Any input on tracking it down is appreciated.

First be aware that we have scanned with every live CD and tool available. It is easier for us to just re-image the system than spend time tracking it down, but after having three such systems at work and now another from a home user, I am determined to get some samples gathered and squash this. I have one infected system I can hold off on nuking for a couple of days.

Description:

When the system is booted up and logged in, the internet activity will go hot. one of the svchost processes (the netsvcs one) will start consuming resources. Looking with TCPView, that svchost will be opening many seemingly random http calls to IP's. As http calls close, more open. Additionally, after a while of this, the AV will start detecting various java exploits as they are downloaded to the system.

Analysis?:

So I am guessing that the malware has either infected one of the services being launched by svchost or svchost itself has been compromised.

Possible Course?:

So I am figuring that I could start by replacing each of the service DLL's launched by svchost one at a time and checking if the problem goes away. If it does, then I have nailed it down.

Thoughts?

Link to post
Share on other sites

Corporate Support Response

As your statement seems to indicate that this is a business please contact corporate support and they will assist you with this.

Please send an email to corporate-support@malwarebytes.org

Also make sure you have malwarebytes.org and salesforce.com in your Safe Sender list in email.

In order to assist you better please provide the following information when contacting them.

Cleverbridge Order Reference Number:

Organization name:

Approved Contact name:

If you no longer have access to the order number you can contact Cleverbridge to obtain information about your order.

Cleverbridge customer service

Thank you

Link to post
Share on other sites

Well,

At work, we are corporate customers and have Technician's licenses for MBAM. However, the only computer I have access to for any length of time is a home user, so I am not using corporate MBAM products on it.

So I would not feel comfortable proceeding as requested unless that is YOUR decision.

Thanks!

Link to post
Share on other sites

For the home user, this is what you can do....

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
  • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Reply to this topic" oeXUf.png button not the Reply button when you start replying.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.