Slagathor Posted March 14, 2012 ID:534852 Share Posted March 14, 2012 Could use a hand clearing this up, it only seems to effect google though. If I do a search, right click to open in new window it goes to like hapili.com, but only from google,Bing works fine.But, I scanned with MB in safemode, it found the svchost in C:\windows\ it doesnt seem to be able to delete it or clean it or what ever it has to do.I did see other thread about svchost and wasnt sure if it's a one fix for all issue...Thanks for your time.... Link to post Share on other sites More sharing options...
Haleo Posted March 14, 2012 ID:534857 Share Posted March 14, 2012 Hello Slagathor and welcome to the Malwarebytes forums!If you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficultYou have 3 Options that you can choose from as listed below:Option 1 —— Free Expert advice in the Malware Removal Forum Option 2 —— Paying customer -- Contact Support via emailOption 3 —— Premium, Fee-Based SupportOPTION 1As we don't deal with malware removal in the General Malwarebytes Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.Please read and follow the directions here, skipping any steps you are unable to complete.After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.NOTE: Please do not post back to (bump) your topic within the first 48 hours.Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.OrYou may send a Private Message to a Moderator asking for assistance.OPTION 2Alternatively, as a paying customer, you can contact the help desk by filling out the form here.OPTION 3If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site.Please be patient, someone will assist you as soon as possible.PS: Please use the "Add Reply" button not the Reply button when you start replying. Link to post Share on other sites More sharing options...
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