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I'm infected with Smart Fortress


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Hello Rhonda and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictlya and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

I see you are running Teatimer.

I suggest you to disable it because it can interfere with the changes you'll make on your system.

When everything is done and your log is clean again, you can enable it again.

If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

How to disable TeaTimer <== click me for instructions.

After you disabled Teatimer, download ResetTeaTimer.exe to your desktop.

Then run ResetTeaTimer.exe.

This will only take a few seconds.

Step 2

Please uninstall uTorrent, because of our policy:

http://forums.malwarebytes.org/index.php?showtopic=97700

Step 3

Please go to the Malwarebytes' Anti-Malware folder: C:\Program Files\Malwarebytes' Anti-Malware and look for a sub folder called Chameleon.

In that folder is a file called Firefox.com . Please run/execute that file and next:

  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log file

Link to post
Share on other sites

Problem NOT solved. I was too quick to reply. Heres the report as requested:

Malwarebytes Anti-Malware (Trial) 1.60.1.1000

www.malwarebytes.org

Database version: v2012.03.12.06

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)

Internet Explorer 9.0.8112.16421

Rhonda :: RHONDA-PC [administrator]

Protection: Disabled

3/12/2012 5:03:16 PM

mbam-log-2012-03-12 (17-03-16).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 201598

Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\Rhonda\AppData\Local\Temp\ED52.tmp (Rogue.SmartFortress) -> Quarantined and deleted successfully.

(end)

.

DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK

Internet Explorer: 9.0.8112.16421

Run by Rhonda at 17:25:34 on 2012-03-12

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2630 [GMT -4:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

.

============== Running Processes ===============

.

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\windows\Explorer.EXE

C:\windows\system32\ctfmon.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\windows\hh.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\firefox.com

C:\windows\system32\conhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\windows\notepad.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\windows\SysWOW64\cmd.exe

C:\windows\system32\conhost.exe

C:\windows\SysWOW64\cscript.exe

C:\windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

uInternet Settings,ProxyOverride = <local>

uURLSearchHooks: H - No File

uURLSearchHooks: FCToolbarURLSearchHook Class: {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files (x86)\MyPoints Point Finder\Helper.dll

uURLSearchHooks: H - No File

mWinlogon: Userinit=userinit.exe,

BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files\Lexmark Toolbar\toolband.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File

BHO: ExplorerBHO Class: {449d0d6e-2412-4e61-b68f-1cb625cd9e52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: MyPoints Point Finder BHO: {614bda1f-9bef-4cd1-bde4-fa4804929b4a} - C:\Program Files (x86)\MyPoints Point Finder\Toolbar.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: ClassicIE9BHO Class: {ea801577-e6ad-4bd5-8f71-4be0154331a4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll

BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files\Lexmark Toolbar\toolband.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: MyPoints Point Finder: {89a2510a-b4b6-4683-bec9-1b96700bc7f1} - C:\Program Files (x86)\MyPoints Point Finder\Toolbar.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll

TB: Classic Explorer Bar: {553891b7-a0d5-4526-be18-d3ce461d6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB: {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No File

mRun: [<NO NAME>]

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: facebook.com\apps

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{7F7EBA77-401E-424E-9D19-7E3E9C87CF0A} : DhcpNameServer = 24.247.15.53 66.189.0.100 24.178.162.3

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3} : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\2375942554434313 : DhcpNameServer = 192.168.1.254

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\E4544574541425 : DhcpNameServer = 192.168.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File

BHO-X64: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: MyPoints Point Finder BHO: {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files (x86)\MyPoints Point Finder\Toolbar.dll

BHO-X64: FCTBPos00Pos - No File

BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO-X64: Search Helper - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll

BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB-X64: MyPoints Point Finder: {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files (x86)\MyPoints Point Finder\Toolbar.dll

TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll

TB-X64: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB-X64: {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No File

mRun-x64: [(Default)]

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

IE-X64: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\oq2pytdg.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=

FF - prefs.js: network.proxy.http - 127.0.0.1

FF - prefs.js: network.proxy.http_port - 4444

FF - prefs.js: network.proxy.type - 4

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: general.useragent.extra.brc - BRI/1

.

============= SERVICES / DRIVERS ===============

.

R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]

R3 QIOMem;Generic IO & Memory Access;C:\windows\system32\DRIVERS\QIOMem.sys --> C:\windows\system32\DRIVERS\QIOMem.sys [?]

R3 rtl8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]

S1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?]

S1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]

S1 MpFilter;Microsoft Malware Protection Driver;C:\windows\system32\DRIVERS\MpFilter.sys --> C:\windows\system32\DRIVERS\MpFilter.sys [?]

S2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe --> C:\windows\system32\atiesrxx.exe [?]

S2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]

S2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]

S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-3-11 44768]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-10-6 136176]

S2 HsfXAudioService;HsfXAudioService;C:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]

S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-3-11 652360]

S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-12-1 135608]

S2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2010-12-1 126392]

S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-2-23 1153368]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-2-25 252928]

S3 amdkmdag;amdkmdag;C:\windows\system32\DRIVERS\atipmdag.sys --> C:\windows\system32\DRIVERS\atipmdag.sys [?]

S3 amdkmdap;amdkmdap;C:\windows\system32\DRIVERS\atikmpag.sys --> C:\windows\system32\DRIVERS\atikmpag.sys [?]

S3 CAXHWAZL;CAXHWAZL;C:\windows\system32\DRIVERS\CAXHWAZL.sys --> C:\windows\system32\DRIVERS\CAXHWAZL.sys [?]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-10-6 136176]

S3 ivusb;Initio Driver for USB Default Controller;C:\windows\system32\DRIVERS\ivusb.sys --> C:\windows\system32\DRIVERS\ivusb.sys [?]

S3 mbamchameleon;mbamchameleon;\??\C:\windows\system32\drivers\mbamchameleon.sys --> C:\windows\system32\drivers\mbamchameleon.sys [?]

S3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576]

S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\windows\system32\DRIVERS\MpNWMon.sys --> C:\windows\system32\DRIVERS\MpNWMon.sys [?]

S3 NisDrv;Microsoft Network Inspection System;C:\windows\system32\DRIVERS\NisDrvWFP.sys --> C:\windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-12-1 51512]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]

S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]

S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\system32\DRIVERS\wdcsam64.sys --> C:\windows\system32\DRIVERS\wdcsam64.sys [?]

.

=============== Created Last 30 ================

.

2012-03-12 21:02:37 29808 ----a-w- C:\windows\System32\drivers\mbamchameleon.sys

2012-03-12 13:11:49 8643640 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{10228127-1EDE-4A79-8A14-2B73637F9FDD}\mpengine.dll

2012-03-12 02:40:03 -------- d-----w- C:\Users\Rhonda\AppData\Roaming\Malwarebytes

2012-03-12 02:39:59 23152 ----a-w- C:\windows\System32\drivers\mbam.sys

2012-03-12 02:39:59 -------- d-----w- C:\ProgramData\Malwarebytes

2012-03-12 02:39:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-03-12 02:28:53 53080 ----a-w- C:\windows\System32\drivers\aswRdr2.sys

2012-03-11 18:49:38 -------- d-----w- C:\Program Files (x86)\Wisdom-soft ScreenHunter 6.0 Pro

2012-03-10 22:53:49 -------- d-----w- C:\Users\Rhonda\AppData\Local\Wisdom-soft

2012-03-10 22:52:42 -------- d-----w- C:\Program Files (x86)\Wisdom-soft ScreenHunter 6.0 Free

2012-02-29 21:07:55 466944 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

2012-02-29 21:07:54 -------- d-----w- C:\Users\Rhonda\AppData\Roaming\Catalina Marketing Corp

2012-02-29 21:07:47 485576 ----a-w- C:\Users\Rhonda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe

2012-02-25 01:40:50 -------- d-----w- C:\ProgramData\Toshiba Book Place

2012-02-25 01:33:20 -------- d-----w- C:\Program Files (x86)\PlayReady

2012-02-25 01:32:16 -------- d-----w- C:\Users\Rhonda\AppData\Local\Downloaded Installations

2012-02-25 01:31:42 -------- d-----w- C:\Users\Rhonda\AppData\Local\Kjs.AppLife.Update

2012-02-25 01:27:34 -------- d-----w- C:\Users\Rhonda\AppData\Roaming\Book Place

2012-02-25 00:54:35 -------- d-----w- C:\Program Files (x86)\MSECACHE

2012-02-23 15:18:25 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-02-23 15:18:25 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2012-02-21 15:07:20 -------- d-----w- C:\Program Files (x86)\Alcohol Soft

2012-02-14 14:28:48 -------- d-----w- C:\Program Files (x86)\Yahoo!

.

==================== Find3M ====================

.

2012-03-06 23:15:19 41184 ----a-w- C:\windows\avastSS.scr

2012-03-06 23:04:06 819032 ----a-w- C:\windows\System32\drivers\aswSnx.sys

2012-03-06 23:01:52 69976 ----a-w- C:\windows\System32\drivers\aswMonFlt.sys

2012-02-21 15:02:48 503352 ----a-w- C:\windows\System32\drivers\sptd.sys

2012-02-05 20:09:36 51200 ----a-w- C:\ProgramData\SPL1D8F.tmp

2012-02-05 19:47:49 4352611 ----a-w- C:\ProgramData\SPL1080.tmp

2012-01-31 22:19:39 152576 ----a-w- C:\windows\SysWow64\msclmd.dll

2012-01-31 22:19:38 175616 ----a-w- C:\windows\System32\msclmd.dll

2012-01-31 12:44:20 279656 ------w- C:\windows\System32\MpSigStub.exe

2012-01-14 14:49:05 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-12-14 01:33:25 131584 ----a-w- C:\windows\SysWow64\SpoonUninstall.exe

.

============= FINISH: 17:26:43.25 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 2/25/2011 10:06:10 PM

System Uptime: 3/12/2012 4:47:32 PM (1 hours ago)

.

Motherboard: AMD Corp. | | Guam

Processor: AMD Turion II P540 Dual-Core Processor | Socket S1G4 | 2394/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 287 GiB total, 65.736 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: avast! Network Shield Support

Device ID: ROOT\LEGACY_ASWTDI\0000

Manufacturer:

Name: avast! Network Shield Support

PNP Device ID: ROOT\LEGACY_ASWTDI\0000

Service: aswTdi

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer:

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: sptd

Device ID: ROOT\LEGACY_SPTD\0000

Manufacturer:

Name: sptd

PNP Device ID: ROOT\LEGACY_SPTD\0000

Service: sptd

.

==== System Restore Points ===================

.

RP330: 2/27/2012 6:46:58 PM - Windows Update

RP331: 3/2/2012 11:43:28 AM - Windows Update

RP332: 3/6/2012 2:02:55 PM - Windows Update

RP333: 3/9/2012 2:07:16 PM - Windows Update

.

==== Installed Programs ======================

.

Action Replay DSi Code Manager

Adobe Digital Editions

Adobe Reader 9.5.0

Amazon Kindle

Amazon Links

Apple Application Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

avast! Free Antivirus

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Build-a-lot 2

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

ConvertXtoDVD 4.1.2.336

Coupon Printer for Windows

Definition update for Microsoft Office 2010 (KB982726)

EA Download Manager

FATE

Google Update Helper

HP Deskjet 3050A J611 series Help

HP Photo Creations

HP Update

ImgBurn

Java 6 Update 17

Jewel Quest - Heritage

Junk Mail filter update

Label@Once 1.0

Lexmark Toolbar

Malwarebytes Anti-Malware version 1.60.1.1000

Microsoft Choice Guard

Microsoft Default Manager

Microsoft Digital Image Library 9 - Blocker

Microsoft Digital Image Starter Edition 2006

Microsoft Digital Image Starter Edition 2006 Editor

Microsoft Digital Image Starter Edition 2006 Library

Microsoft Office 2010

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

MozBackup 1.5

Mozilla Firefox 10.0.2 (x86 en-US)

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

MyPoints Point Finder

Netwaiting

ooVoo

Plants vs. Zombies

PlayReady PC Runtime x86

Polar Bowler

QuickTime

Realtek USB 2.0 Card Reader

Realtek WLAN Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Sim File Maid (remove only)

Sims2Pack Clean Installer

Skype Launcher

Skype™ 5.3

Spybot - Search & Destroy

The Sims 2

The Sims 2 Family Fun Stuff

The Sims 2 Glamour Life Stuff

The Sims 2 Nightlife

The Sims 2 University

The Sims Makin' Magic

The Sims™ 2 Apartment Life

The Sims™ 2 Best of Business Collection

The Sims™ 2 Bon Voyage

The Sims™ 2 Celebration! Stuff

The Sims™ 2 FreeTime

The Sims™ 2 Fun with Pets Collection

The Sims™ 2 IKEA® Home Stuff

The Sims™ 2 Seasons

The Sims™ 2 Teen Style Stuff

The Sims™ 3

The Sims™ 3 Ambitions

The Sims™ 3 Fast Lane Stuff

The Sims™ 3 High-End Loft Stuff

The Sims™ 3 Late Night

The Sims™ 3 Outdoor Living Stuff

The Sims™ 3 World Adventures

Toshiba App Place

TOSHIBA Application Installer

TOSHIBA Assist

TOSHIBA Bulletin Board

TOSHIBA eco Utility

TOSHIBA Face Recognition

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

Toshiba Laptop Checkup

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

Toshiba Online Backup

TOSHIBA Quality Application

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA Web Camera Application

ToshibaRegistration

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft Office 2010 (KB2494150)

Virtual Villagers 4 - The Tree of Life

VLC media player 1.1.11

Wheel of Fortune 2

WildTangent Games

WildTangent ORB Game Console

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

WinRAR 4.11 (32-bit)

Wisdom-soft ScreenHunter 6.0 Pro

Yahoo! Messenger

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

3/9/2012 3:59:11 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/9/2012 1:56:29 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/8/2012 9:34:43 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/8/2012 8:03:11 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

3/8/2012 3:56:20 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/7/2012 8:57:36 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/6/2012 8:30:46 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/6/2012 4:46:46 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/6/2012 1:52:48 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/5/2012 12:11:39 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/12/2012 9:12:10 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070050: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.121.1341.0).

3/12/2012 9:12:05 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.121.1319.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8101.0 Error code: 0x80070050 Error description: The file exists.

3/12/2012 9:10:01 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.

3/12/2012 9:10:01 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.

3/12/2012 9:10:01 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver has restarted scanning items and is out of pass through mode.

3/12/2012 8:50:53 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver has restarted scanning items and is out of pass through mode.

3/12/2012 8:49:53 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.

3/12/2012 8:49:52 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.

3/12/2012 8:49:52 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver has restarted scanning items and is out of pass through mode.

3/12/2012 8:38:49 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/12/2012 5:25:58 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

3/12/2012 5:25:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

3/12/2012 5:25:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

3/12/2012 4:48:38 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

3/12/2012 4:48:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

3/12/2012 4:48:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

3/12/2012 4:48:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

3/12/2012 4:48:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

3/12/2012 4:48:07 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi discache MpFilter spldr sptd Wanarpv6

3/12/2012 4:47:35 PM, Error: sptd [4] - Driver detected an internal error in its data structures for .

3/12/2012 4:44:54 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.

3/12/2012 4:44:54 PM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/12/2012 4:38:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

3/12/2012 4:20:32 PM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.

3/12/2012 12:48:01 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.121.1288.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8101.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

3/12/2012 12:48:01 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

3/12/2012 12:35:00 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

3/12/2012 12:35:00 AM, Error: Service Control Manager [7000] - The Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/11/2012 3:16:24 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

3/11/2012 10:49:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.121.1288.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8101.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

3/11/2012 10:25:38 PM, Error: Service Control Manager [7034] - The Common Client Job Manager Service service terminated unexpectedly. It has done this 3 time(s).

3/11/2012 10:23:40 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

3/11/2012 10:23:40 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/11/2012 10:23:38 PM, Error: Service Control Manager [7031] - The Common Client Job Manager Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

3/11/2012 10:22:40 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

3/11/2012 10:21:39 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

3/11/2012 10:21:37 PM, Error: Service Control Manager [7034] - The TOSHIBA Optical Disc Drive Service service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:37 PM, Error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:37 PM, Error: Service Control Manager [7034] - The AMD External Events Utility service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:37 PM, Error: Service Control Manager [7031] - The Common Client Job Manager Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

3/11/2012 10:21:36 PM, Error: Service Control Manager [7034] - The TOSHIBA Power Saver service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:36 PM, Error: Service Control Manager [7034] - The TOSHIBA eco Utility Service service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:36 PM, Error: Service Control Manager [7034] - The SBSD Security Center Service service terminated unexpectedly. It has done this 1 time(s).

3/11/2012 10:21:35 PM, Error: Service Control Manager [7034] - The Toshiba Laptop Checkup Application Launcher service terminated unexpectedly. It has done this 1 time(s).

3/10/2012 11:02:15 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

.

==== End Of File ===========================

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Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

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The machine rebooted and started normally and I seem to be functioning fine at the moment.

ComboFix 12-03-13.01 - Rhonda 03/13/2012 13:33:50.1.2 - x64 NETWORK

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.3054 [GMT -4:00]

Running from: c:\users\Rhonda\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\programdata\SPL1080.tmp

c:\programdata\SPL1D8F.tmp

c:\programdata\SPL4667.tmp

c:\programdata\SPL9F5.tmp

c:\programdata\SPLA4E.tmp

c:\programdata\SPLE10.tmp

c:\programdata\SPLFD13.tmp

c:\users\Rhonda\AppData\Roaming\vso_ts_preview.xml

c:\windows\system32\drivers\etc\hosts.ics

c:\windows\system32\Thumbs.db

.

.

((((((((((((((((((((((((( Files Created from 2012-02-13 to 2012-03-13 )))))))))))))))))))))))))))))))

.

.

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-03-06 23:15 . 2011-05-25 11:45 41184 ----a-w- c:\windows\avastSS.scr

2012-03-06 23:15 . 2011-05-25 11:45 201352 ----a-w- c:\windows\SysWow64\aswBoot.exe

2012-03-06 23:15 . 2011-05-25 11:46 258520 ----a-w- c:\windows\system32\aswBoot.exe

2012-03-06 23:04 . 2011-05-25 11:46 819032 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-03-06 23:04 . 2011-05-25 11:46 337240 ----a-w- c:\windows\system32\drivers\aswSP.sys

2012-03-06 23:01 . 2011-05-25 11:46 59224 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2012-03-06 23:01 . 2011-05-25 11:46 69976 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2012-03-06 23:01 . 2011-05-25 11:46 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2012-02-10 14:57 . 2012-02-10 14:57 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{81764FDD-65DF-4016-888D-1CE6C506E501}\gapaengine.dll

2012-02-08 07:13 . 2011-08-14 17:58 8643640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-01-31 22:19 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2012-01-31 22:19 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2012-01-31 21:47 . 2012-01-31 21:47 74752 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe

2012-01-31 21:47 . 2012-01-31 21:47 161792 ----a-w- c:\windows\SysWow64\msls31.dll

2012-01-31 21:47 . 2012-01-31 21:47 1127424 ----a-w- c:\windows\SysWow64\wininet.dll

2012-01-31 21:47 . 2012-01-31 21:47 86528 ----a-w- c:\windows\SysWow64\iesysprep.dll

2012-01-31 21:47 . 2012-01-31 21:47 76800 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2012-01-31 21:47 . 2012-01-31 21:47 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2012-01-31 21:47 . 2012-01-31 21:47 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-01-31 21:47 . 2012-01-31 21:47 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2012-01-31 21:47 . 2012-01-31 21:47 74752 ----a-w- c:\windows\SysWow64\iesetup.dll

2012-01-31 21:47 . 2012-01-31 21:47 63488 ----a-w- c:\windows\SysWow64\tdc.ocx

2012-01-31 21:47 . 2012-01-31 21:47 367104 ----a-w- c:\windows\SysWow64\html.iec

2012-01-31 21:47 . 2012-01-31 21:47 23552 ----a-w- c:\windows\SysWow64\licmgr10.dll

2012-01-31 21:47 . 2012-01-31 21:47 152064 ----a-w- c:\windows\SysWow64\wextract.exe

2012-01-31 21:47 . 2012-01-31 21:47 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2012-01-31 21:47 . 2012-01-31 21:47 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-01-31 21:47 . 2012-01-31 21:47 89088 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2012-01-31 21:47 . 2012-01-31 21:47 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-01-31 21:47 . 2012-01-31 21:47 35840 ----a-w- c:\windows\SysWow64\imgutil.dll

2012-01-31 21:47 . 2012-01-31 21:47 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-01-31 21:47 . 2012-01-31 21:47 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-01-31 21:47 . 2012-01-31 21:47 11776 ----a-w- c:\windows\SysWow64\mshta.exe

2012-01-31 21:47 . 2012-01-31 21:47 101888 ----a-w- c:\windows\SysWow64\admparse.dll

2012-01-31 21:47 . 2012-01-31 21:47 222208 ----a-w- c:\windows\system32\msls31.dll

2012-01-31 21:47 . 2012-01-31 21:47 1390080 ----a-w- c:\windows\system32\wininet.dll

2012-01-31 21:47 . 2012-01-31 21:47 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-01-31 21:47 . 2012-01-31 21:47 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-01-31 21:47 . 2012-01-31 21:47 12288 ----a-w- c:\windows\system32\mshta.exe

2012-01-31 21:47 . 2012-01-31 21:47 114176 ----a-w- c:\windows\system32\admparse.dll

2012-01-31 21:47 . 2012-01-31 21:47 49664 ----a-w- c:\windows\system32\imgutil.dll

2012-01-31 21:47 . 2012-01-31 21:47 2309120 ----a-w- c:\windows\system32\jscript9.dll

2012-01-31 21:47 . 2012-01-31 21:47 135168 ----a-w- c:\windows\system32\IEAdvpack.dll

2012-01-31 21:47 . 2012-01-31 21:47 91648 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2012-01-31 21:47 . 2012-01-31 21:47 85504 ----a-w- c:\windows\system32\iesetup.dll

2012-01-31 21:47 . 2012-01-31 21:47 76800 ----a-w- c:\windows\system32\tdc.ocx

2012-01-31 21:47 . 2012-01-31 21:47 48640 ----a-w- c:\windows\system32\mshtmler.dll

2012-01-31 21:47 . 2012-01-31 21:47 448512 ----a-w- c:\windows\system32\html.iec

2012-01-31 21:47 . 2012-01-31 21:47 111616 ----a-w- c:\windows\system32\iesysprep.dll

2012-01-31 21:47 . 2012-01-31 21:47 603648 ----a-w- c:\windows\system32\vbscript.dll

2012-01-31 21:47 . 2012-01-31 21:47 30720 ----a-w- c:\windows\system32\licmgr10.dll

2012-01-31 21:47 . 2012-01-31 21:47 165888 ----a-w- c:\windows\system32\iexpress.exe

2012-01-31 21:47 . 2012-01-31 21:47 160256 ----a-w- c:\windows\system32\wextract.exe

2012-01-31 21:47 . 2012-01-31 21:47 1493504 ----a-w- c:\windows\system32\inetcpl.cpl

2012-01-31 12:44 . 2011-03-24 22:11 279656 ------w- c:\windows\system32\MpSigStub.exe

2012-01-14 14:49 . 2011-10-14 01:18 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{96b985b7-3cf9-456a-9db6-791710e60f5f}"= "c:\program files (x86)\MyPoints Point Finder\Helper.dll" [2011-11-19 361984]

.

[HKEY_CLASSES_ROOT\clsid\{96b985b7-3cf9-456a-9db6-791710e60f5f}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]

[HKEY_CLASSES_ROOT\TypeLib\{9FEBEA6D-4801-4D23-97E7-A771B698E442}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A}]

2011-11-19 02:01 1610752 ----a-w- c:\program files (x86)\MyPoints Point Finder\Toolbar.dll

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]

2012-01-22 02:14 315904 ----a-w- c:\program files\Classic Shell\ClassicIE9DLL_32.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{89A2510A-B4B6-4683-BEC9-1B96700BC7F1}"= "c:\program files (x86)\MyPoints Point Finder\Toolbar.dll" [2011-11-19 1610752]

.

[HKEY_CLASSES_ROOT\clsid\{89a2510a-b4b6-4683-bec9-1b96700bc7f1}]

[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar.1]

[HKEY_CLASSES_ROOT\TypeLib\{061ED138-E065-4356-82AA-578F7F1EEAF1}]

[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]

@="{594D4122-1F87-41E2-96C7-825FB4796516}"

[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]

2012-01-22 02:14 539136 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-01-31 460872]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 136176]

R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 136176]

R3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys [x]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [x]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-01-21 30963576]

R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]

R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]

R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-02-24 835952]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]

S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-01-31 652360]

S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2011-12-05 135608]

S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2009-08-24 126392]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-02-26 252928]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]

S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [x]

S3 rtl8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 01:39]

.

2012-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 01:39]

.

2012-03-13 c:\windows\Tasks\HP Photo Creations Messager.job

- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]

.

.

--------- x86-64 -----------

.

.

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]

2012-01-22 02:15 383488 ----a-w- c:\program files\Classic Shell\ClassicIE9DLL_64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2012-03-06 23:15 135408 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]

@="{594D4122-1F87-41E2-96C7-825FB4796516}"

[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]

2012-01-22 02:15 666624 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

IE: {{56753E59-AF1D-4FBA-9E15-31557124ADA2} - c:\program files\Classic Shell\ClassicIE9_32.exe

Trusted Zone: facebook.com\apps

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\2375942554434313: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\E4544574541425: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\oq2pytdg.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=

FF - prefs.js: network.proxy.http - 127.0.0.1

FF - prefs.js: network.proxy.http_port - 4444

FF - prefs.js: network.proxy.type - 4

FF - user.js: general.useragent.extra.brc - BRI/1

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)

Toolbar-Locked - (no file)

Toolbar-Locked - (no file)

WebBrowser-{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - (no file)

WebBrowser-{89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - (no file)

HKLM-Run-(Default) - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\PCCUJobMgr]

"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-03-13 15:43:52 - machine was rebooted

.

Pre-Run: 70,418,980,864 bytes free

Post-Run: 76,016,095,232 bytes free

.

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1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

Folder::
c:\program files\Classic Shell
c:\program files (x86)\MyPoints Point Finder

Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{96b985b7-3cf9-456a-9db6-791710e60f5f}"=-
[-HKEY_CLASSES_ROOT\clsid\{96b985b7-3cf9-456a-9db6-791710e60f5f}]
[-HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[-HKEY_CLASSES_ROOT\TypeLib\{9FEBEA6D-4801-4D23-97E7-A771B698E442}]
[-HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]
[-HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A}]
[-HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{89A2510A-B4B6-4683-BEC9-1B96700BC7F1}"=-
[-HKEY_CLASSES_ROOT\clsid\{89a2510a-b4b6-4683-bec9-1b96700bc7f1}]
[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar.1]
[-HKEY_CLASSES_ROOT\TypeLib\{061ED138-E065-4356-82AA-578F7F1EEAF1}]
[-HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar]
[-HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@=-
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]

DDS::
IE: {{56753E59-AF1D-4FBA-9E15-31557124ADA2} - c:\program files\Classic Shell\ClassicIE9_32.exe

FireFox::
FF - ProfilePath - c:\users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\oq2pytdg.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 4444
FF - prefs.js: network.proxy.type - 4
FF - user.js: general.useragent.extra.brc - BRI/1

JavaClearCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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When I try to uninstall following the directions on the Bleeping Computer site, the pc restarts after displaying a screen that says something like:

windows has been shut down to protect your PC.

Page fault in non paged area

and then a lot of other things that I didn't have time to read. A side note; the PC seems to be running fine in spite of all the trouble.

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I found C:\Qoobox\ComboFix2.txt but couldn't find C:\Qoobox\ComboFix-quarantined-files.txt

ComboFix 12-03-13.01 - Rhonda 03/13/2012 13:33:50.1.2 - x64 NETWORK

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.3054 [GMT -4:00]

Running from: c:\users\Rhonda\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\programdata\SPL1080.tmp

c:\programdata\SPL1D8F.tmp

c:\programdata\SPL4667.tmp

c:\programdata\SPL9F5.tmp

c:\programdata\SPLA4E.tmp

c:\programdata\SPLE10.tmp

c:\programdata\SPLFD13.tmp

c:\users\Rhonda\AppData\Roaming\vso_ts_preview.xml

c:\windows\system32\drivers\etc\hosts.ics

c:\windows\system32\Thumbs.db

.

.

((((((((((((((((((((((((( Files Created from 2012-02-13 to 2012-03-13 )))))))))))))))))))))))))))))))

.

.

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-03-06 23:15 . 2011-05-25 11:45 41184 ----a-w- c:\windows\avastSS.scr

2012-03-06 23:15 . 2011-05-25 11:45 201352 ----a-w- c:\windows\SysWow64\aswBoot.exe

2012-03-06 23:15 . 2011-05-25 11:46 258520 ----a-w- c:\windows\system32\aswBoot.exe

2012-03-06 23:04 . 2011-05-25 11:46 819032 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-03-06 23:04 . 2011-05-25 11:46 337240 ----a-w- c:\windows\system32\drivers\aswSP.sys

2012-03-06 23:01 . 2011-05-25 11:46 59224 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2012-03-06 23:01 . 2011-05-25 11:46 69976 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2012-03-06 23:01 . 2011-05-25 11:46 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2012-02-10 14:57 . 2012-02-10 14:57 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{81764FDD-65DF-4016-888D-1CE6C506E501}\gapaengine.dll

2012-02-08 07:13 . 2011-08-14 17:58 8643640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-01-31 22:19 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2012-01-31 22:19 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2012-01-31 21:47 . 2012-01-31 21:47 74752 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe

2012-01-31 21:47 . 2012-01-31 21:47 161792 ----a-w- c:\windows\SysWow64\msls31.dll

2012-01-31 21:47 . 2012-01-31 21:47 1127424 ----a-w- c:\windows\SysWow64\wininet.dll

2012-01-31 21:47 . 2012-01-31 21:47 86528 ----a-w- c:\windows\SysWow64\iesysprep.dll

2012-01-31 21:47 . 2012-01-31 21:47 76800 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2012-01-31 21:47 . 2012-01-31 21:47 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2012-01-31 21:47 . 2012-01-31 21:47 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-01-31 21:47 . 2012-01-31 21:47 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2012-01-31 21:47 . 2012-01-31 21:47 74752 ----a-w- c:\windows\SysWow64\iesetup.dll

2012-01-31 21:47 . 2012-01-31 21:47 63488 ----a-w- c:\windows\SysWow64\tdc.ocx

2012-01-31 21:47 . 2012-01-31 21:47 367104 ----a-w- c:\windows\SysWow64\html.iec

2012-01-31 21:47 . 2012-01-31 21:47 23552 ----a-w- c:\windows\SysWow64\licmgr10.dll

2012-01-31 21:47 . 2012-01-31 21:47 152064 ----a-w- c:\windows\SysWow64\wextract.exe

2012-01-31 21:47 . 2012-01-31 21:47 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2012-01-31 21:47 . 2012-01-31 21:47 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-01-31 21:47 . 2012-01-31 21:47 89088 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2012-01-31 21:47 . 2012-01-31 21:47 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-01-31 21:47 . 2012-01-31 21:47 35840 ----a-w- c:\windows\SysWow64\imgutil.dll

2012-01-31 21:47 . 2012-01-31 21:47 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-01-31 21:47 . 2012-01-31 21:47 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-01-31 21:47 . 2012-01-31 21:47 11776 ----a-w- c:\windows\SysWow64\mshta.exe

2012-01-31 21:47 . 2012-01-31 21:47 101888 ----a-w- c:\windows\SysWow64\admparse.dll

2012-01-31 21:47 . 2012-01-31 21:47 222208 ----a-w- c:\windows\system32\msls31.dll

2012-01-31 21:47 . 2012-01-31 21:47 1390080 ----a-w- c:\windows\system32\wininet.dll

2012-01-31 21:47 . 2012-01-31 21:47 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-01-31 21:47 . 2012-01-31 21:47 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-01-31 21:47 . 2012-01-31 21:47 12288 ----a-w- c:\windows\system32\mshta.exe

2012-01-31 21:47 . 2012-01-31 21:47 114176 ----a-w- c:\windows\system32\admparse.dll

2012-01-31 21:47 . 2012-01-31 21:47 49664 ----a-w- c:\windows\system32\imgutil.dll

2012-01-31 21:47 . 2012-01-31 21:47 2309120 ----a-w- c:\windows\system32\jscript9.dll

2012-01-31 21:47 . 2012-01-31 21:47 135168 ----a-w- c:\windows\system32\IEAdvpack.dll

2012-01-31 21:47 . 2012-01-31 21:47 91648 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2012-01-31 21:47 . 2012-01-31 21:47 85504 ----a-w- c:\windows\system32\iesetup.dll

2012-01-31 21:47 . 2012-01-31 21:47 76800 ----a-w- c:\windows\system32\tdc.ocx

2012-01-31 21:47 . 2012-01-31 21:47 48640 ----a-w- c:\windows\system32\mshtmler.dll

2012-01-31 21:47 . 2012-01-31 21:47 448512 ----a-w- c:\windows\system32\html.iec

2012-01-31 21:47 . 2012-01-31 21:47 111616 ----a-w- c:\windows\system32\iesysprep.dll

2012-01-31 21:47 . 2012-01-31 21:47 603648 ----a-w- c:\windows\system32\vbscript.dll

2012-01-31 21:47 . 2012-01-31 21:47 30720 ----a-w- c:\windows\system32\licmgr10.dll

2012-01-31 21:47 . 2012-01-31 21:47 165888 ----a-w- c:\windows\system32\iexpress.exe

2012-01-31 21:47 . 2012-01-31 21:47 160256 ----a-w- c:\windows\system32\wextract.exe

2012-01-31 21:47 . 2012-01-31 21:47 1493504 ----a-w- c:\windows\system32\inetcpl.cpl

2012-01-31 12:44 . 2011-03-24 22:11 279656 ------w- c:\windows\system32\MpSigStub.exe

2012-01-14 14:49 . 2011-10-14 01:18 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{96b985b7-3cf9-456a-9db6-791710e60f5f}"= "c:\program files (x86)\MyPoints Point Finder\Helper.dll" [2011-11-19 361984]

.

[HKEY_CLASSES_ROOT\clsid\{96b985b7-3cf9-456a-9db6-791710e60f5f}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]

[HKEY_CLASSES_ROOT\TypeLib\{9FEBEA6D-4801-4D23-97E7-A771B698E442}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A}]

2011-11-19 02:01 1610752 ----a-w- c:\program files (x86)\MyPoints Point Finder\Toolbar.dll

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]

2012-01-22 02:14 315904 ----a-w- c:\program files\Classic Shell\ClassicIE9DLL_32.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{89A2510A-B4B6-4683-BEC9-1B96700BC7F1}"= "c:\program files (x86)\MyPoints Point Finder\Toolbar.dll" [2011-11-19 1610752]

.

[HKEY_CLASSES_ROOT\clsid\{89a2510a-b4b6-4683-bec9-1b96700bc7f1}]

[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar.1]

[HKEY_CLASSES_ROOT\TypeLib\{061ED138-E065-4356-82AA-578F7F1EEAF1}]

[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]

@="{594D4122-1F87-41E2-96C7-825FB4796516}"

[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]

2012-01-22 02:14 539136 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-01-31 460872]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 136176]

R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 136176]

R3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys [x]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [x]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-01-21 30963576]

R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]

R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]

R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-02-24 835952]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]

S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-01-31 652360]

S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2011-12-05 135608]

S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2009-08-24 126392]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-02-26 252928]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]

S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [x]

S3 rtl8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 01:39]

.

2012-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-07 01:39]

.

2012-03-13 c:\windows\Tasks\HP Photo Creations Messager.job

- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]

.

.

--------- x86-64 -----------

.

.

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EA801577-E6AD-4BD5-8F71-4BE0154331A4}]

2012-01-22 02:15 383488 ----a-w- c:\program files\Classic Shell\ClassicIE9DLL_64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2012-03-06 23:15 135408 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]

@="{594D4122-1F87-41E2-96C7-825FB4796516}"

[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]

2012-01-22 02:15 666624 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

IE: {{56753E59-AF1D-4FBA-9E15-31557124ADA2} - c:\program files\Classic Shell\ClassicIE9_32.exe

Trusted Zone: facebook.com\apps

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\2375942554434313: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{8E0035AB-5BE9-402E-9619-9EC1891746E3}\E4544574541425: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\oq2pytdg.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=

FF - prefs.js: network.proxy.http - 127.0.0.1

FF - prefs.js: network.proxy.http_port - 4444

FF - prefs.js: network.proxy.type - 4

FF - user.js: general.useragent.extra.brc - BRI/1

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)

Toolbar-Locked - (no file)

Toolbar-Locked - (no file)

WebBrowser-{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - (no file)

WebBrowser-{89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - (no file)

HKLM-Run-(Default) - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\PCCUJobMgr]

"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-03-13 15:43:52 - machine was rebooted

.

Pre-Run: 70,418,980,864 bytes free

Post-Run: 76,016,095,232 bytes free

.

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Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

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