Rootkit.0access.H

[jmkrk2010]

Hi all. My kid's PC is infected with Rootkit.0access.H. I've run Malwarebytes about 6 times now with no success. I've also tried Spybot and tdsskiller with no success. I'm apparrently going to need some help with this one.

I've attached the two logs from dds.scr (dds.txt and attach.txt). Any and all help will be greatly appreciated.

Thanks.

dds.txt

attach.txt

[jmkrk2010]

Wow. Am I that screwed?

I guess I'm looking at an OS re-install.

[MrCharlie]

Welcome to the forum.

"I guess I'm looking at an OS re-install." <-----not a bad idea!

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

Read this warning and let me know what you would like to do.

Removing this infection can also disable the ability to connect to the internet.

-------------------------

If you want to continue..........

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller.

Click Scan to scan the system (don't run any other options)

Post back the report.

MrC

[jmkrk2010]

Thanks for the reply! I thought I'd get an email when someone replied but I didn't.

Since this thing sounds fairly nasty I think I'll go ahead with the OS re-install. One question: Should I worry about files on my second HD being infected? The second HD is where I keep iTunes libraries/music and other stuff. Windows is on the primary drive.

Thanks again!

[MrCharlie]

They should be OK, MrC

[LDTate]

Glad we could help.

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