JHound Posted February 29, 2012 ID:531481 Share Posted February 29, 2012 The other day I was doing homework when everything dissappeared and "system check" popped up. I downloaded Malwarebytes and ran it. This is the log from it, but its still on my computer and can only do anything in safe mode with networking. Please help Malwarebytes Anti-Malware (Trial) 1.60.1.1000www.malwarebytes.orgDatabase version: v2012.02.28.01Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)Internet Explorer 9.0.8112.16421JHound :: JHOUND-PC [administrator]Protection: Disabled2/28/2012 8:48:24 PMmbam-log-2012-02-28 (20-48-24).txtScan type: Full scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 283987Time elapsed: 22 minute(s), 47 second(s)Memory Processes Detected: 0(No malicious items detected)Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 0(No malicious items detected)Registry Values Detected: 0(No malicious items detected)Registry Data Items Detected: 2HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.Folders Detected: 0(No malicious items detected)Files Detected: 0(No malicious items detected)(end) Link to post Share on other sites More sharing options...
Maniac Posted February 29, 2012 ID:531554 Share Posted February 29, 2012 Hello JHound and ! My name is Maniac and I will be glad to help you solve your malware problem.Please note:If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Probably you have problems to run Malwarebytes' Anti-Malware in Normal mode, but turn back there and follow the instructions here:http://forums.malwarebytes.org/index.php?showtopic=85715&st=0&p=434002entry434002If you succeed, post the log file in your next reply. Link to post Share on other sites More sharing options...
JHound Posted March 1, 2012 Author ID:531781 Share Posted March 1, 2012 Malwarebytes Anti-Malware (Trial) 1.60.1.1000www.malwarebytes.orgDatabase version: v2012.02.29.07Windows 7 Service Pack 1 x64 NTFSInternet Explorer 9.0.8112.16421JHound :: JHOUND-PC [administrator]Protection: Enabled2/29/2012 8:46:30 PMmbam-log-2012-02-29 (20-46-30).txtScan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 183805Time elapsed: 59 second(s)Memory Processes Detected: 0(No malicious items detected)Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 0(No malicious items detected)Registry Values Detected: 0(No malicious items detected)Registry Data Items Detected: 0(No malicious items detected)Folders Detected: 0(No malicious items detected)Files Detected: 0(No malicious items detected)(end)Everything seems to be gone, can you explain how to get all my hidden files back by chance? Thank you I am defiently going to upgrade this program. Link to post Share on other sites More sharing options...
JHound Posted March 2, 2012 Author ID:532052 Share Posted March 2, 2012 NM I saw how to do the unhide. Just been very busy/tired tha tI missed it. Thank you Link to post Share on other sites More sharing options...
Maniac Posted March 3, 2012 ID:532356 Share Posted March 3, 2012 Glad I could help! Safe surfing! Link to post Share on other sites More sharing options...
Maurice Naggar Posted March 3, 2012 ID:532390 Share Posted March 3, 2012 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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