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AntiVirus 2012 false warnings


roffer
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A relative has a trojan/virus on her computer that claims she needs to install an antivirus program before continuing to work on her computer. The annoying popup windows have become so numerous that it is impossible to work on the computer. Her husband has an administrative account on the computer that doesn't seem to be affected. The computer had an old version of Symantec Endpoint Protection with up to date signature files, now updated to version 11 and will be updated soon to version 12. I have scanned with the most recent version of MBAM and Combofix but the malware has not been removed yet. I am attaching the log results from Combofix and DDS.

attach.txt

dds.txt

Combofix log.txt

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