Jump to content

Firewall says multiple trojans; MBAM doesn't find them


Recommended Posts

Hi,

I am a newbie, fwiw. Last week, my symantic firewall started warning me that the following trojans were trying to get through:

Master of Paradise port 3129

Portal of Doom port 3700

Deep Throat port 2148

RAT port 2989

I ran MBAW, and although it said it found 2 trojans (but didn't identify them) and removed them, I am still getting attacked by the above (or the ports are being attacked). Before I ran MBAM, I ran my updated Symantic AV, and it found nothing. I also ran Spybot and even the new MS MRT, but nothing was found.

Any ideas as to what to do next? I am going to go into safe mode and blow out all my temp files manually later. There is also another profile on my comp, so will do the same there. Is it possible this other profile is responsible for these attacks, in that the trojans reside there? It is my wife's computer, and neither of us use the other profile, or haven't in years.

We are not in the habit of going to suspicious sites, or running unscanned executables. The whole thing is bizarre. Thanks in advance.

Link to post
Share on other sites

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
  • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Reply to this topic" oeXUf.png button not the Reply button when you start replying.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.