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My home computer is infected with Spyware Protect 2009, which gives me false waring and redirects my internet browsers (both Firefox and IE) to some junk website. I have done some online research and was advised to install Malwarebytes and run some scans. However, I was unable to install MBAM, the setup was gone after the language option window. AVG anti virus wouldn't update either. I hope that my computer can be saved. Any help is appreciated.

Thank you.

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  • Root Admin

Hi there, please run this.

Please visit this webpage for instructions for downloading ComboFix to your

Please ensure you read this guide carefully and install the Recovery Console first.


You must save and run
on your DESKTOP and not from any other folder.

click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:


Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Thank you for your prompt response. I had to download ComboFix to my other computer and transfer it to my infected computer as my access to the download website (and this forum) is blocked. I tried to install ComboFix and it wouldn't proceed, nothing happened after I double-clicked the icon. I am searching the BleepingComputer forum to resolve the problem and will post the log if I can get it to work. I think I am in deep trouble.

Thank you.

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  • Root Admin

Try renaming the file, but keep the .EXE extension. Try running it from SAFE MODE if you can.

If neither of those work then try to download and run this program please.

RootRepeal - Rootkit Detector

  • Please download the following tool:
    RootRepeal - Rootkit Detector
  • Direct download link is here:

  • If you don't already have a program to open a .RAR compressed file you can download a trial version from here:

  • Extract the program file to a new folder such as

  • Run the program
    and go to the
    tab and click on the

  • Select
    of the checkboxes and then click
    and it will start scanning your system.

  • If you have multiple drives you only need to check the C: drive or the one Windows is installed on.

  • When done, click on
    Save Report

  • Save it to the same location where you ran it from, such as

  • Save it as
    - where your_name is your
    forum name

  • This makes it more easy to track who the log belongs to.

  • Then open that log and select all and copy/paste it back on your next reply please.

  • Quit the RootRepeal program.

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Sorry for the delay and thank you for your patience. I had to take my computer to school and connected to internet using their proxy setting. I was able to install the new version of antivirus. I also was able to install MalwareBytes. I perform full scans using both programs and found several infections. The fake warnings are gone and I am able to access internet. Will run ComboFix right after posting this and will post the log as soon as the scan is done.

Thanks again.

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Not sure if I should attach the file. So here's the text from the log file.

Thank you

ComboFix 09-02-02.04 - Owner 2009-02-03 20:51:12.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.126 [GMT -6:00]

Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe

AV: Sophos Anti-Virus *On-access scanning disabled* (Updated)

* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))






((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))




((((((((((((((((((((((((( Files Created from 2009-01-04 to 2009-02-04 )))))))))))))))))))))))))))))))


2009-02-03 01:23 . 2009-02-03 01:23 <DIR> d-------- c:\documents and settings\Owner\Application Data\Malwarebytes

2009-02-02 23:00 . 2009-02-02 23:13 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-02 23:00 . 2009-02-02 23:00 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-02 23:00 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-02 23:00 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-02-02 13:42 . 2009-02-02 13:39 130,104 --a------ c:\windows\system32\sdccoinstaller.dll

2009-02-02 13:41 . 2009-02-02 13:41 <DIR> d-------- c:\program files\Common Files\Cisco Systems

2009-02-02 13:41 . 2009-02-02 13:39 23,552 --a------ c:\windows\system32\sophosboottasks.exe

2009-02-02 13:40 . 2009-02-02 13:40 <DIR> d-------- c:\documents and settings\All Users\Application Data\Sophos

2009-02-02 13:39 . 2009-02-02 13:39 104,704 --a------ c:\windows\system32\drivers\savonaccesscontrol.sys

2009-02-02 13:39 . 2009-02-02 13:39 35,584 --a------ c:\windows\system32\drivers\savonaccessfilter.sys

2009-02-02 13:39 . 2009-02-02 13:39 14,976 --a------ c:\windows\system32\drivers\SophosBootDriver.sys

2009-02-01 09:22 . 2009-02-01 09:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\TVU Networks

2009-01-31 02:05 . 2009-01-31 02:05 <DIR> d-------- c:\program files\CCleaner

2009-01-31 01:24 . 2004-06-23 12:39 <DIR> d--h----- c:\documents and settings\Administrator\WLANProfiles

2009-01-31 01:24 . 2004-06-23 12:17 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Symantec

2009-01-31 01:24 . 2004-06-23 13:18 <DIR> d-------- c:\documents and settings\Administrator\Application Data\CyberLink

2009-01-31 01:24 . 2009-02-02 17:05 <DIR> d-------- c:\documents and settings\Administrator

2009-01-29 22:15 . 2009-02-02 16:11 <DIR> d----c--- c:\windows\system32\DRVSTORE

2009-01-29 22:13 . 2009-02-02 16:11 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft

2009-01-29 05:27 . 2009-01-29 05:27 <DIR> d-------- c:\program files\AVG

2009-01-29 05:27 . 2009-02-02 17:40 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8

2009-01-14 23:41 . 2009-01-14 23:41 118 --a------ c:\windows\system32\MRT.INI

2009-01-13 18:59 . 2009-01-13 21:34 54,156 --ah----- c:\windows\QTFont.qfn

2009-01-13 18:59 . 2009-01-13 18:59 1,409 --a------ c:\windows\QTFont.for


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2009-02-02 19:40 --------- d-----w c:\program files\Sophos

2009-02-02 19:34 --------- d-----w c:\program files\Sophos SWEEP for NT

2009-02-01 15:22 --------- d-----w c:\program files\TVUPlayer

2009-01-31 15:20 --------- d-----w c:\program files\Amazon

2009-01-05 05:40 --------- d-----w c:\program files\Google

2008-12-28 12:26 --------- d-----w c:\program files\TVAnts

2008-12-17 03:34 --------- d-----w c:\documents and settings\Owner\Application Data\ZoomBrowser EX

2008-12-17 03:33 --------- d-----w c:\documents and settings\Owner\Application Data\CameraWindowDC

2008-12-12 14:40 --------- d-----w c:\documents and settings\Owner\Application Data\CANON INC

2008-12-12 03:09 --------- d-----w c:\program files\Canon

2008-12-12 02:54 --------- d--h--w c:\program files\InstallShield Installation Information

2008-12-12 02:51 --------- d-----w c:\documents and settings\All Users\Application Data\ZoomBrowser

2008-12-12 02:49 --------- d-----w c:\program files\Common Files\Canon

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys

2005-06-06 20:49 4,962,812 ----a-w c:\program files\SophosRemoteUpdater.exe

2008-08-17 00:13 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008081620080817\index.dat


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-22 68856]


"IgfxTray"="c:\windows\System32\igfxtray.exe" [2004-02-10 155648]

"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2004-02-10 118784]

"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2003-11-20 98304]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2003-11-20 499712]

"Acrobat Assistant 7.0"="c:\program files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-100000000002}\SC_Acrobat.exe [2005-10-21 25214]

Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-24 29696]

AutoUpdate Monitor.lnk - c:\program files\Sophos\AutoUpdate\ALMon.exe [2009-02-02 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]

2003-12-16 17:49 110592 c:\windows\system32\LgNotify.dll



[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk

backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk

backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterCheck Monitor.LNK]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\InterCheck Monitor.LNK

backup=c:\windows\pss\InterCheck Monitor.LNKCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^UT Southwestern Medical Center VPN Client.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\UT Southwestern Medical Center VPN Client.lnk

backup=c:\windows\pss\UT Southwestern Medical Center VPN Client.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^WkCalRem.LNK]

path=c:\documents and settings\Owner\Start Menu\Programs\Startup\WkCalRem.LNK


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Version Cue CS2]

--a------ 2005-04-04 17:58 856064 c:\program files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]

--a------ 2005-02-17 00:11 49152 c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

--a------ 2006-10-30 09:36 256576 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]

--a------ 2008-09-19 16:34 4347120 c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]

--a------ 2003-06-18 13:00 200704 c:\program files\Microsoft Money\System\mnyexpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]

--a------ 2007-09-04 15:40 6856704 c:\program files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]

--a------ 2001-07-09 04:50 155648 c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PRONoMgr.exe]

--a------ 2003-12-10 03:36 86016 c:\program files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

--a------ 2006-10-25 18:58 282624 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]

--a------ 2003-10-31 20:42 32768 c:\program files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

--a------ 2008-11-03 22:49 136600 c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

--a------ 2008-10-22 14:05 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]

--a------ 2008-09-19 16:34 4347120 c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"Viewpoint Manager Service"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]


[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]




"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=

"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=

"c:\\Program Files\\Adobe\\Adobe Version Cue CS2\\bin\\VersionCueCS2.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\SopCast\\adv\\SopAdver.exe"=

"c:\\Program Files\\SopCast\\SopCast.exe"=

"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=

"c:\\Program Files\\TVUPlayer\\TVUPlayer.exe"=


"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2009-02-02 104704]

R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2009-02-02 35584]

R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2009-02-02 69632]

R2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [2009-02-02 98304]

S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2009-02-02 14976]

S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-10 24652]


\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL system.exe

\Shell\Explore\command - E:\system.exe

\Shell\Open\command - E:\system.exe


\Shell\AutoRun\command - E:\LaunchU3.exe


Contents of the 'Scheduled Tasks' folder

2009-02-03 c:\windows\Tasks\3AM Scan.job

- c:\program files\Sophos\Sophos Anti-Virus\BackgroundScanClient.exe [2009-02-02 13:39]

2009-02-03 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe []

2009-02-01 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-10-10 17:13]


- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Ad-Watch - c:\program files\Lavasoft\Ad-Aware\AAWTray.exe

MSConfigStartUp-AVG8_TRAY - c:\progra~1\AVG\AVG8\avgtray.exe

MSConfigStartUp-Eragocohu - c:\windows\Msaveziv.dll

MSConfigStartUp-Exoviloxegi - c:\windows\ehimecusuramujo.dll

MSConfigStartUp-iPrint Event Monitor - c:\windows\system32\iprntlgn.exe

MSConfigStartUp-iPrint Tray - c:\windows\system32\iprntctl.exe

MSConfigStartUp-MMTray - c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

MSConfigStartUp-svschost - c:\windows\system32\svschost.exe

MSConfigStartUp-sysguard - c:\windows\sysguard.exe


------- Supplementary Scan -------


uStart Page = hxxp://www.yahoo.com/

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/

uInternet Settings,ProxyServer = proxy.swmed.edu:3128

uInternet Settings,ProxyOverride = *.utsouthwestern.edu;*.swmed.edu;*.swmed.org;;;<local>

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm

IE: Convert link target to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert to existing PDF - c:\program files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm

IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm

IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm

FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\oh7uxp9t.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=

FF - plugin: c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\oh7uxp9t.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll



catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-03 20:59:54

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0


[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Sophos Message Router]

"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"


--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(768)



------------------------ Other Running Processes ------------------------





c:\program files\UTSW VPN\UTSW VPN Client\cvpnd.exe

c:\program files\Java\jre6\bin\jqs.exe




c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe

c:\program files\Sophos\AutoUpdate\ALsvc.exe

c:\program files\Sophos\Remote Management System\RouterNT.exe


c:\program files\Canon\CAL\CALMAIN.exe




Completion time: 2009-02-03 21:05:01 - machine was rebooted

ComboFix-quarantined-files.txt 2009-02-04 03:04:56

Pre-Run: 21,648,896,000 bytes free

Post-Run: 22,251,577,344 bytes free


[boot loader]



[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

255 --- E O F --- 2009-01-15 05:44:11

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  • Root Admin


The logs show that you have Sophos Anti-Virus as well as AVG8 on the system.

You need to choose one or the other and FULLY remove the other one. Anti-Virus products conflict with each other.

You need to update or remove your Adobe Acrobat but you can do that when we're done.

Update available for vulnerability in versions 8.1 and earlier of Adobe Reader and Acrobat


Please download Avenger 2.0 from here

Open and copy the program file avenger.exe to your Desktop then double click to start it.

Copy and paste the following text from the code box below into the main window of Avenger.

Files to delete:

Registry keys to delete:
  • Do not check any other boxes, uncheck Scan for Rootkits if it's checked
  • Close all other running applications
  • After pasting the text into the main window, click on Execute

Once Avenger is done run MBAM, go to the UDPATE tab and update the program again and do a Quick Scan.

Fix anything found and reboot the computer. Then run a new HJT log and post back all logs.


Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

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Here is the Avenger log:


Avenger Pre-Processor log


Platform: Windows XP (build 2600, Service Pack 3)

Wed Feb 04 10:35:25 2009

10:35:14: Error: Invalid registry syntax in command:


Only registry keys under the HKEY_LOCAL_MACHINE hive are accessible to this program.

Skipping line. (Registry key deletion mode)


Logfile of The Avenger Version 2.0, © by Swandog46


Platform: Windows XP


Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger


Beginning to process script file:

File "c:\windows\system32\sdccoinstaller.dll" deleted successfully.

File "c:\windows\QTFont.qfn" deleted successfully.

File "c:\windows\QTFont.for" deleted successfully.

Completed script processing.


Finished! Terminate.

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Here is the MBAM log:

Malwarebytes' Anti-Malware 1.33

Database version: 1725

Windows 5.1.2600 Service Pack 3

2/4/2009 10:52:30 AM

mbam-log-2009-02-04 (10-52-30).txt

Scan type: Quick Scan

Objects scanned: 59225

Time elapsed: 9 minute(s), 22 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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And, here is the HJT log. Thanks a bunch once again:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:01:14 AM, on 2/4/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:













C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe


C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe

C:\Program Files\Sophos\AutoUpdate\ALMon.exe

C:\Program Files\Java\jre6\bin\jqs.exe



C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe


C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

C:\Program Files\Sophos\Remote Management System\RouterNT.exe


C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.swmed.edu:3128

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.utsouthwestern.edu;*.swmed.edu;*.swmed.org;;;<local>

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll

O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm

O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\plugins\Npcdp32.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.gateway.com

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1125339234887

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jdk...ows-i586-jc.cab

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe

O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe

O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe


End of file - 10933 bytes

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  • Root Admin

Please click on START - RUN and copy/paste the line from the CODE Box into the Run command and hit OK.

This will briefly blink a Window for a split second and that's it, it's done.

REG DELETE HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{1f54d1f0-55fc-11d9-9220-0003251879fa} /F

How is the computer running now?

Are there still any signs of an infection?

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Performed the Start-Run task as suggested. The computer is running a lot better. I can access internet and can update antivirus/malware softwares. The Sophos' On-access scanning still gives me infection reports once in a while, not sure if the antivirus is preventing these malwares from running or they're already in the system. MBAM showed no infections most of the time, though. It looks like I have my computer back. :D


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  • Root Admin

Please do the following.

Please run the following to remove any tools that might have been used during the scaning and cleaning of your system.


Uninstall ComboFix.exe

  • Click
  • Now type
    Combofix /u
    (if you renamed Combofix.exe use that name instead)
    in the runbox and click OK. Note the
    between the
    and the
    , it needs to be there.

  • CF_Cleanup.png

  • When shown the disclaimer, Select "2"

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe


Uninstall GMER

Click on
and type in or copy/paste
to remove GMER.


Uninstall other tools

by Old Timer
and save it to your
  • Double-click
    to run it.
  • While connected to the Internet, Click on the green
    button and it will populate a list of items to clean from your system that we used or may have used.

  • It should ask if you want to clean up, select Yes and allow the system to clean up these items.

    please reboot your computer to finish the cleanup process


Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.


Please empty/delete your Sophos quarantine files.


Empty the MBAM quarantine folder on the quarantine tab of the program.


Update Sophos to the latest definitions and do a FULL SCAN of your system


Let me know if Sophos finds anything else or not please.

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  • Root Admin

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from

Find here the tutorial on how to use Spyware Blaster

Install WinPatrol

Download it from

Here you can find information about how WinPatrol works

Install FireTrust SiteHound

You can find information and download it from

Install hpHosts

Download it from

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
, you should upgrade to

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
and the service provided you, please let your friends, family, and co-workers know.

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