Laptop's All Messed Up...

DaytonGuy · February 20, 2012

I'm trying to help a friend of mine out. His son's 6 month old laptop is screwed up. I don't know much about this thing other than the kid is an online gammer and an avid user of LimeWire and other torrent sites. I'm sure that is the problem here.

Anyway...when I got this thing the first thing I noticed is the lack of wireless network card recognition. I also noticed the screen would dim light and dark by itself. Upon review I noticed that MOST of the services have been disabled on the computer. Once I restarted the power control service the screen dimming issue stopped. I can't seem to start the correct services required to get the wireless adaptor to work. The windows audio service is also disable...so no sound. When I try to start some of the services associated with wireless and sound I get "Error 1068: The dependency service or group failed to start." I don't don't know enough about computers to know which services should be running and which should not be. The only thing I have done is uninstall an expired version of Nortan Internet Security and run MBAM. MBAM found nothing. PLEASE NOTE: I do not have internet connectivity on this laptop. MBAM told me the database was 48 days out of date, but I can't update it without access to the internet.

Would love some help anyone can. This is a Gateway laptop running Windows 7. Here are the log files:

DDS.txt

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DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by Colin at 16:23:31 on 2012-02-20

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============== Running Processes ===============

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============== Pseudo HJT Report ===============

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uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW

mDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW

mStart Page = hxxp://www.bing.com/?pc=MAGW

uInternet Settings,ProxyOverride = *.local

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - C:\Program Files\Lexmark Printable Web\bho.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

uRun: [Google Update] "C:\Users\Colin\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

uRun: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\OFFICE11\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\OFFICE11\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: DhcpNameServer = 10.0.0.1

TCP: Interfaces\{6F799CB9-9022-429F-8C10-D85C7D7C73BA} : DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A} : DhcpNameServer = 10.0.0.1

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\163786F5375736B637 : DhcpNameServer = 192.168.2.1

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\2427F677E624561627 : DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\46C696E6B6 : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\74F6021427D697 : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\B4D284F6D656 : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{82AF96EE-4F70-4A8C-A01A-874505070F7A}\D456963756C6 : DhcpNameServer = 10.0.1.1

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll

BHO-X64: Somoto Toolbar - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Lexmark Printable Web: {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB-X64: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

.

============= SERVICES / DRIVERS ===============

.

=============== Created Last 30 ================

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2012-02-20 20:11:34 -------- d-----w- C:\Users\Colin\AppData\Roaming\Malwarebytes

2012-02-20 20:11:26 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-02-20 20:11:26 -------- d-----w- C:\ProgramData\Malwarebytes

2012-02-20 20:11:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-02-17 21:39:09 -------- d--h--w- C:\MRI_PE_TEMP

2012-02-17 17:55:23 -------- d-----w- C:\ProgramData\Geek Squad

2012-02-15 00:44:35 -------- d-----w- C:\Users\Colin\AppData\Local\ElevatedDiagnostics

2012-02-15 00:41:10 -------- d-----w- C:\Users\Colin\AppData\Roaming\Tific

2012-02-15 00:41:04 -------- d-----w- C:\Users\Colin\AppData\Local\Symantec

2012-02-14 03:51:58 -------- d-----w- C:\ProgramData\RegInOut

2012-02-14 03:51:51 -------- d-----w- C:\Windows\RegInOut System Utilities

2012-02-14 03:51:26 -------- d-----w- C:\Program Files (x86)\RegInOut

2012-02-11 23:38:49 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{426DDA48-60F2-4CB2-B0D1-01596A7A66A0}\offreg.dll

2012-02-10 14:16:10 8602168 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{426DDA48-60F2-4CB2-B0D1-01596A7A66A0}\mpengine.dll

2012-01-30 03:56:12 -------- d-----w- C:\Program Files (x86)\Futuremark

2012-01-30 03:54:49 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-01-27 04:44:31 -------- d-----w- C:\Users\Colin\AppData\Roaming\TS3Client

2012-01-27 04:42:27 -------- d-----w- C:\Program Files\TeamSpeak 3 Client

2012-01-25 23:52:21 -------- d-----w- C:\Users\Colin\AppData\Local\CrashDumps

2012-01-25 23:51:53 -------- d-----w- C:\Users\Colin\AppData\Local\SWTOR

2012-01-25 17:42:45 -------- d-----w- C:\Program Files (x86)\Common Files\BioWare

2012-01-22 21:12:23 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools

2012-01-22 21:12:22 -------- d-----w- C:\Program Files (x86)\PC Tools Registry Mechanic

2012-01-22 19:12:26 -------- d-----w- C:\Windows\SysWow64\Adobe

2012-01-22 00:05:16 -------- d-----w- C:\Program Files (x86)\World of Warcraft

2012-01-21 23:57:19 -------- d-----w- C:\Program Files (x86)\Microsoft ActiveSync

.

==================== Find3M ====================

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2012-01-27 05:52:58 279656 ------w- C:\Windows\System32\MpSigStub.exe

2012-01-11 03:43:30 167704 ----a-w- C:\Windows\System32\igfxtray.exe

2012-01-11 03:43:28 510232 ----a-w- C:\Windows\System32\igfxsrvc.exe

2012-01-11 03:43:26 417560 ----a-w- C:\Windows\System32\igfxpers.exe

2012-01-11 03:43:20 239896 ----a-w- C:\Windows\System32\igfxext.exe

2012-01-11 03:43:08 4379416 ----a-w- C:\Windows\System32\GfxUI.exe

2012-01-11 03:43:08 392984 ----a-w- C:\Windows\System32\hkcmd.exe

2012-01-11 03:43:06 184600 ----a-w- C:\Windows\System32\difx64.exe

2012-01-11 03:37:38 90112 ----a-w- C:\Windows\System32\igfxCoIn_v2622.dll

2012-01-11 03:28:32 8313856 ----a-w- C:\Windows\System32\igdumd64.dll

2012-01-11 03:28:18 12311904 ----a-w- C:\Windows\System32\drivers\igdkmd64.sys

2012-01-11 03:27:26 867020 ----a-w- C:\Windows\SysWow64\igkrng575.bin

2012-01-11 03:27:26 867020 ----a-w- C:\Windows\System32\igkrng575.bin

2012-01-11 03:27:26 128204 ----a-w- C:\Windows\SysWow64\igcompkrng575.bin

2012-01-11 03:27:26 128204 ----a-w- C:\Windows\System32\igcompkrng575.bin

2012-01-11 03:27:26 105608 ----a-w- C:\Windows\SysWow64\igfcg575m.bin

2012-01-11 03:27:26 105608 ----a-w- C:\Windows\System32\igfcg575m.bin

2012-01-11 03:18:36 6323712 ----a-w- C:\Windows\SysWow64\igdumd32.dll

2012-01-11 03:12:26 581120 ----a-w- C:\Windows\SysWow64\igdumdx32.dll

2012-01-11 03:06:22 9528832 ----a-w- C:\Windows\System32\igd10umd64.dll

2012-01-11 02:55:08 7988224 ----a-w- C:\Windows\SysWow64\igd10umd32.dll

2012-01-11 02:42:26 18653696 ----a-w- C:\Windows\System32\ig4icd64.dll

2012-01-11 02:29:54 13904384 ----a-w- C:\Windows\SysWow64\ig4icd32.dll

2012-01-11 02:19:58 378368 ----a-w- C:\Windows\System32\igfxTMM.dll

2012-01-11 02:19:52 28672 ----a-w- C:\Windows\System32\igfxexps.dll

2012-01-11 02:19:42 62464 ----a-w- C:\Windows\System32\igfxsrvc.dll

2012-01-11 02:19:14 110080 ----a-w- C:\Windows\System32\hccutils.dll

2012-01-11 02:19:06 4096 ----a-w- C:\Windows\System32\IGFXDEVLib.dll

2012-01-11 02:19:06 390656 ----a-w- C:\Windows\System32\igfxdev.dll

2012-01-11 02:19:06 146432 ----a-w- C:\Windows\System32\gfxSrvc.dll

2012-01-11 02:18:36 285696 ----a-w- C:\Windows\System32\igfxrenu.lrc

2012-01-11 02:18:32 9014784 ----a-w- C:\Windows\System32\igfxress.dll

2012-01-11 02:18:32 142336 ----a-w- C:\Windows\System32\igfxdo.dll

2012-01-11 02:15:16 24576 ----a-w- C:\Windows\SysWow64\igfxexps32.dll

2012-01-11 02:14:34 294400 ----a-w- C:\Windows\SysWow64\igfxdv32.dll

2012-01-11 02:12:12 98304 ----a-w- C:\Windows\SysWow64\iglhcp32.dll

2012-01-11 02:12:12 98304 ----a-w- C:\Windows\System32\iglhcp64.dll

2012-01-11 02:12:12 94208 ----a-w- C:\Windows\System32\IccLibDll_x64.dll

2012-01-11 02:12:12 376832 ----a-w- C:\Windows\SysWow64\iglhsip32.dll

2012-01-11 02:12:12 376832 ----a-w- C:\Windows\System32\iglhsip64.dll

2012-01-11 02:12:12 2177536 ----a-w- C:\Windows\System32\igfxcmjit64.dll

2012-01-11 02:12:12 171520 ----a-w- C:\Windows\SysWow64\igfxcmrt32.dll

2012-01-11 02:12:12 1663488 ----a-w- C:\Windows\SysWow64\igfxcmjit32.dll

2012-01-11 02:12:12 148480 ----a-w- C:\Windows\System32\igfxcmrt64.dll

2011-11-24 04:52:09 3145216 ----a-w- C:\Windows\System32\win32k.sys

.

============= FINISH: 16:24:15.63 ===============

ATTACHE.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

==== Disk Partitions =========================

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

µTorrent

7-Zip 9.20

ABBYY FineReader 6.0 Sprint

Acrobat.com

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Reader 9.1 MUI

Adobe Shockwave Player 11.6

Apple Application Support

Apple Software Update

Backup Manager Basic

Best Buy pc app

Bing Bar

Click to Call with Skype

CyberLink PowerDVD 9

D3DX10

Futuremark SystemInfo

Galerie de photos Windows Live

Gateway MyBackup

Gateway Power Management

Gateway Recovery Management

Gateway Registration

Gateway ScreenSaver

Gateway Social Networks

Gateway Updater

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Guild Wars

Guitar Pro 6 Demo

Identity Card

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 30

Junk Mail filter update

Killing Floor

Launch Manager

Lexmark Printable Web

Magic: The Gathering — Duels of the Planeswalkers 2012 - Demo

Malwarebytes Anti-Malware version 1.60.1.1000

Mesh Runtime

Microsoft Office Standard Edition 2003

Microsoft PowerPoint Viewer

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nero Control Center 10

Nero ControlCenter 10 Help (CHM)

Nero Core Components 10

Nero DiscSpeed 10

Nero DiscSpeed 10 Help (CHM)

Nero Express 10

Nero Express 10 Help (CHM)

Nero Multimedia Suite 10 Essentials

Nero StartSmart 10

Nero StartSmart 10 Help (CHM)

Nero Update

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

RegInOut System Utilities

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Skype™ 5.5

Star Wars: The Old Republic

StarCraft II

Steam

swMSM

Tetromino Revolution 1.0

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Video Web Camera

Vuze

Vuze Trial FileBulldog Toolbar

Welcome Center

Windows Live

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

WinZip 15.0

World of Warcraft

.

==== End Of File ===========================

Elise · February 21, 2012

Hello and :welcome:

To protect a flashdrive from transmitting an infection to a clean system, please use Panda USB vaccine. After that, download any tools on a clean computer and transfer them to the infected computer.

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
Double click on Combofix.exe and follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

Please download Farbar Service Scanner and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
[*]Press "Scan".
[*]It will create a log (FSS.txt) in the same directory the tool is run.
[*]Please copy and paste the log to your reply.

DaytonGuy · February 21, 2012

Thanks so much for the reply. I will tell you that I found a website last night that gave me the default settings for most of the services on the machine based on the particular windows version. I mannually edited the settings for each service and everything seems stable so far today. What I need to find out, if possible, is what disabled all of the services in the first place. If it's a virus/malware can it be removed? Your help is greatly appriciated. Here are the logs you asked for:

COMBOFIX

ComboFix 12-02-21.02 - Colin 02/21/2012 10:14:08.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2807.1459 [GMT -5:00]

Running from: E:\ComboFix.exe

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files (x86)\DealBulldog Toolbar

c:\program files (x86)\somototoolbar\vmNTemplatex.dll

c:\users\Colin\AppData\Local\TempDIR

c:\users\Colin\AppData\Local\TempDIR\BetterInstaller.exe

.

((((((((((((((((((((((((( Files Created from 2012-01-21 to 2012-02-21 )))))))))))))))))))))))))))))))

.

2012-02-21 05:21 . 2012-02-21 05:21 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-02-21 05:12 . 2012-02-21 05:12 -------- d-----w- c:\windows\SysWow64\wbem\Logs

2012-02-21 04:51 . 2012-02-21 04:51 -------- d-----w- c:\program files (x86)\Temp File Cleaner

2012-02-21 04:40 . 2012-01-14 04:06 3145728 ----a-w- c:\windows\system32\win32k.sys

2012-02-21 04:40 . 2011-12-30 06:26 515584 ----a-w- c:\windows\system32\timedate.cpl

2012-02-21 04:40 . 2011-12-30 05:27 478720 ----a-w- c:\windows\SysWow64\timedate.cpl

2012-02-21 04:40 . 2012-01-04 10:44 509952 ----a-w- c:\windows\system32\ntshrui.dll

2012-02-21 04:40 . 2012-01-04 08:58 442880 ----a-w- c:\windows\SysWow64\ntshrui.dll

2012-02-21 04:40 . 2011-12-28 03:59 498688 ----a-w- c:\windows\system32\drivers\afd.sys

2012-02-21 04:40 . 2011-12-16 08:46 634880 ----a-w- c:\windows\system32\msvcrt.dll

2012-02-21 04:40 . 2011-12-16 07:52 690688 ----a-w- c:\windows\SysWow64\msvcrt.dll

2012-02-21 04:40 . 2012-01-06 05:15 8602168 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{03D19064-ACA4-4DFC-9F0F-3F78CB0D6C43}\mpengine.dll

2012-02-21 04:38 . 2011-11-28 17:53 304472 ----a-w- c:\windows\system32\drivers\aswSP.sys

2012-02-21 04:38 . 2011-11-28 17:51 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2012-02-21 04:38 . 2011-11-28 17:52 42328 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2012-02-21 04:38 . 2011-11-28 17:52 58712 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2012-02-21 04:38 . 2011-11-28 17:54 591192 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-02-21 04:38 . 2011-11-28 17:52 66904 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2012-02-21 04:38 . 2011-11-28 18:01 256960 ----a-w- c:\windows\system32\aswBoot.exe

2012-02-21 04:37 . 2011-11-28 18:01 41184 ----a-w- c:\windows\avastSS.scr

2012-02-21 04:37 . 2011-11-28 18:01 199816 ----a-w- c:\windows\SysWow64\aswBoot.exe

2012-02-21 04:37 . 2012-02-21 04:37 -------- d-----w- c:\programdata\AVAST Software

2012-02-21 04:37 . 2012-02-21 04:37 -------- d-----w- c:\program files\AVAST Software

2012-02-20 20:11 . 2012-02-20 20:11 -------- d-----w- c:\users\Colin\AppData\Roaming\Malwarebytes

2012-02-20 20:11 . 2012-02-20 20:11 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-02-20 20:11 . 2012-02-20 20:11 -------- d-----w- c:\programdata\Malwarebytes

2012-02-20 20:11 . 2011-12-10 20:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-02-17 21:39 . 2012-02-18 01:26 -------- d-----w- C:\MRI_PE_TEMP

2012-02-17 17:55 . 2012-02-17 17:55 -------- d-----w- c:\programdata\Geek Squad

2012-02-15 00:44 . 2012-02-20 20:00 -------- d-----w- c:\users\Colin\AppData\Local\ElevatedDiagnostics

2012-02-15 00:41 . 2012-02-15 00:41 -------- d-----w- c:\users\Colin\AppData\Roaming\Tific

2012-02-15 00:41 . 2012-02-15 00:41 -------- d-----w- c:\users\Colin\AppData\Local\Symantec

2012-02-15 00:40 . 2012-02-15 00:40 -------- d-----w- c:\programdata\Intel

2012-02-14 03:51 . 2012-02-14 03:51 -------- d-----w- c:\programdata\RegInOut

2012-02-14 03:51 . 2012-02-14 03:51 -------- d-----w- c:\windows\RegInOut System Utilities

2012-02-14 03:51 . 2012-02-14 03:51 -------- d-----w- c:\program files (x86)\RegInOut

2012-01-30 03:56 . 2012-01-30 03:56 -------- d-----w- c:\program files (x86)\Futuremark

2012-01-30 03:55 . 2012-01-30 03:55 -------- d-----w- c:\windows\Sun

2012-01-30 03:55 . 2012-01-30 03:55 -------- d-----w- c:\program files (x86)\Common Files\Java

2012-01-30 03:54 . 2012-01-30 03:54 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-01-30 03:54 . 2012-01-30 03:54 -------- d-----w- c:\program files (x86)\Java

2012-01-27 04:44 . 2012-02-02 02:58 -------- d-----w- c:\users\Colin\AppData\Roaming\TS3Client

2012-01-27 04:42 . 2012-01-27 04:42 -------- d-----w- c:\program files\TeamSpeak 3 Client

2012-01-25 23:52 . 2012-02-20 21:03 -------- d-----w- c:\users\Colin\AppData\Local\CrashDumps

2012-01-25 23:51 . 2012-01-25 23:51 -------- d-----w- c:\users\Colin\AppData\Local\SWTOR

2012-01-25 17:42 . 2012-01-25 17:42 -------- d-----w- c:\program files (x86)\Common Files\BioWare

2012-01-25 17:42 . 2012-01-25 17:42 -------- d-----w- c:\program files (x86)\Electronic Arts

2012-01-22 21:12 . 2012-02-04 17:53 -------- d-----w- c:\program files (x86)\Common Files\PC Tools

2012-01-22 21:12 . 2012-02-04 17:53 -------- d-----w- c:\program files (x86)\PC Tools Registry Mechanic

2012-01-22 19:12 . 2012-01-22 19:12 -------- d-----w- c:\windows\SysWow64\Adobe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-01-27 05:52 . 2010-11-21 03:27 279656 ------w- c:\windows\system32\MpSigStub.exe

2012-01-11 03:43 . 2012-01-11 03:43 167704 ----a-w- c:\windows\system32\igfxtray.exe

2012-01-11 03:43 . 2012-01-11 03:43 510232 ----a-w- c:\windows\system32\igfxsrvc.exe

2012-01-11 03:43 . 2012-01-11 03:43 417560 ----a-w- c:\windows\system32\igfxpers.exe

2012-01-11 03:43 . 2012-01-11 03:43 239896 ----a-w- c:\windows\system32\igfxext.exe

2012-01-11 03:43 . 2012-01-11 03:43 4379416 ----a-w- c:\windows\system32\GfxUI.exe

2012-01-11 03:43 . 2012-01-11 03:43 392984 ----a-w- c:\windows\system32\hkcmd.exe

2012-01-11 03:43 . 2012-01-11 03:43 184600 ----a-w- c:\windows\system32\difx64.exe

2012-01-11 03:37 . 2012-01-11 03:37 90112 ----a-w- c:\windows\system32\igfxCoIn_v2622.dll

2012-01-11 03:28 . 2012-01-11 03:28 8313856 ----a-w- c:\windows\system32\igdumd64.dll

2012-01-11 03:28 . 2012-01-11 03:28 12311904 ----a-w- c:\windows\system32\drivers\igdkmd64.sys

2012-01-11 03:27 . 2012-01-11 03:27 867020 ----a-w- c:\windows\system32\igkrng575.bin

2012-01-11 03:27 . 2012-01-11 03:27 128204 ----a-w- c:\windows\system32\igcompkrng575.bin

2012-01-11 03:27 . 2012-01-11 03:27 105608 ----a-w- c:\windows\system32\igfcg575m.bin

2012-01-11 03:18 . 2012-01-11 03:18 6323712 ----a-w- c:\windows\SysWow64\igdumd32.dll

2012-01-11 03:12 . 2012-01-11 03:12 581120 ----a-w- c:\windows\SysWow64\igdumdx32.dll

2012-01-11 03:06 . 2011-05-03 07:22 9528832 ----a-w- c:\windows\system32\igd10umd64.dll

2012-01-11 02:55 . 2012-01-11 02:55 7988224 ----a-w- c:\windows\SysWow64\igd10umd32.dll

2012-01-11 02:42 . 2012-01-11 02:42 18653696 ----a-w- c:\windows\system32\ig4icd64.dll

2012-01-11 02:29 . 2012-01-11 02:29 13904384 ----a-w- c:\windows\SysWow64\ig4icd32.dll

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrrom.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrsky.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrhrv.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrslv.lrc

2012-01-11 02:20 . 2012-01-11 02:20 287232 ----a-w- c:\windows\system32\igfxresn.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrtrk.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrsve.lrc

2012-01-11 02:20 . 2012-01-11 02:20 285696 ----a-w- c:\windows\system32\igfxrtha.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrrus.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrptg.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrptb.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrplk.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrnor.lrc

2012-01-11 02:20 . 2012-01-11 02:20 283136 ----a-w- c:\windows\system32\igfxrkor.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrita.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrhun.lrc

2012-01-11 02:20 . 2012-01-11 02:20 285184 ----a-w- c:\windows\system32\igfxrheb.lrc

2012-01-11 02:20 . 2012-01-11 02:20 283648 ----a-w- c:\windows\system32\igfxrjpn.lrc

2012-01-11 02:20 . 2012-01-11 02:20 287232 ----a-w- c:\windows\system32\igfxrfra.lrc

2012-01-11 02:20 . 2012-01-11 02:20 287232 ----a-w- c:\windows\system32\igfxrell.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrdeu.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrnld.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286720 ----a-w- c:\windows\system32\igfxrcsy.lrc

2012-01-11 02:20 . 2012-01-11 02:20 286208 ----a-w- c:\windows\system32\igfxrfin.lrc

2012-01-11 02:20 . 2012-01-11 02:20 285696 ----a-w- c:\windows\system32\igfxrdan.lrc

2012-01-11 02:20 . 2012-01-11 02:20 285184 ----a-w- c:\windows\system32\igfxrara.lrc

2012-01-11 02:20 . 2012-01-11 02:20 282624 ----a-w- c:\windows\system32\igfxrcht.lrc

2012-01-11 02:20 . 2012-01-11 02:20 282624 ----a-w- c:\windows\system32\igfxrchs.lrc

2012-01-11 02:20 . 2012-01-11 02:20 126976 ----a-w- c:\windows\system32\igfxcpl.cpl

2012-01-11 02:20 . 2011-05-03 07:22 375808 ----a-w- c:\windows\system32\igfxpph.dll

2012-01-11 02:19 . 2012-01-11 02:19 378368 ----a-w- c:\windows\system32\igfxTMM.dll

2012-01-11 02:19 . 2011-05-03 07:22 28672 ----a-w- c:\windows\system32\igfxexps.dll

2012-01-11 02:19 . 2011-05-03 07:22 62464 ----a-w- c:\windows\system32\igfxsrvc.dll

2012-01-11 02:19 . 2011-05-03 07:22 110080 ----a-w- c:\windows\system32\hccutils.dll

2012-01-11 02:19 . 2012-01-11 02:19 4096 ----a-w- c:\windows\system32\IGFXDEVLib.dll

2012-01-11 02:19 . 2012-01-11 02:19 146432 ----a-w- c:\windows\system32\gfxSrvc.dll

2012-01-11 02:19 . 2011-05-03 07:22 390656 ----a-w- c:\windows\system32\igfxdev.dll

2012-01-11 02:18 . 2012-01-11 02:18 285696 ----a-w- c:\windows\system32\igfxrenu.lrc

2012-01-11 02:18 . 2012-01-11 02:18 142336 ----a-w- c:\windows\system32\igfxdo.dll

2012-01-11 02:18 . 2011-05-03 07:22 9014784 ----a-w- c:\windows\system32\igfxress.dll

2012-01-11 02:15 . 2012-01-11 02:15 24576 ----a-w- c:\windows\SysWow64\igfxexps32.dll

2012-01-11 02:14 . 2012-01-11 02:14 294400 ----a-w- c:\windows\SysWow64\igfxdv32.dll

2012-01-11 02:12 . 2012-01-11 02:12 98304 ----a-w- c:\windows\SysWow64\iglhcp32.dll

2012-01-11 02:12 . 2012-01-11 02:12 98304 ----a-w- c:\windows\system32\iglhcp64.dll

2012-01-11 02:12 . 2012-01-11 02:12 94208 ----a-w- c:\windows\system32\IccLibDll_x64.dll

2012-01-11 02:12 . 2012-01-11 02:12 376832 ----a-w- c:\windows\SysWow64\iglhsip32.dll

2012-01-11 02:12 . 2012-01-11 02:12 376832 ----a-w- c:\windows\system32\iglhsip64.dll

2012-01-11 02:12 . 2012-01-11 02:12 2177536 ----a-w- c:\windows\system32\igfxcmjit64.dll

2012-01-11 02:12 . 2012-01-11 02:12 171520 ----a-w- c:\windows\SysWow64\igfxcmrt32.dll

2012-01-11 02:12 . 2012-01-11 02:12 1663488 ----a-w- c:\windows\SysWow64\igfxcmjit32.dll

2012-01-11 02:12 . 2012-01-11 02:12 148480 ----a-w- c:\windows\system32\igfxcmrt64.dll

2011-12-02 19:00 . 2011-12-02 19:00 158056 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10139.bin

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2011-07-29 17361032]

"Steam"="c:\program files (x86)\Steam\Steam.exe" [2011-10-04 1242448]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-04-13 284696]

"BackupManagerTray"="c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" [2010-06-28 258304]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2010-08-10 975952]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]

"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2011-2-25 15776]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R3 cpuz135;cpuz135;c:\windows\TEMP\cpuz135\cpuz135_x64.sys [x]

R3 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-04-13 13336]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUStor.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-18 2320920]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]

R4 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]

R4 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe [2010-08-10 321104]

R4 ePowerSvc;Acer ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [2011-01-05 867712]

R4 Futuremark SystemInfo Service;Futuremark SystemInfo Service;c:\program files (x86)\Futuremark\Futuremark SystemInfo\FMSISvc.exe [2011-12-09 135584]

R4 GREGService;GREGService;c:\program files (x86)\Gateway\Registration\GREGsvc.exe [2011-01-18 39528]

R4 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-08 136176]

R4 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-08 136176]

R4 Live Updater Service;Live Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2011-04-22 244624]

R4 lxea_device;lxea_device;c:\windows\system32\lxeacoms.exe [2010-04-15 1052328]

R4 lxeaCATSCustConnectService;lxeaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxeaserv.exe [2010-04-15 45736]

R4 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2010-05-04 503080]

R4 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2010-06-28 255744]

R4 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-08 03:51]

.

2012-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-08 03:51]

.

2012-02-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1433321420-4168529640-864822666-1000Core.job

- c:\users\Colin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-04 19:49]

.

2012-02-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1433321420-4168529640-864822666-1000UA.job

- c:\users\Colin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-04 19:49]

.

2012-02-20 c:\windows\Tasks\RegInOut Scheduled Scan - Colin.job

- c:\program files (x86)\RegInOut\RegInOut.exe [2011-12-30 19:56]

.

--------- x86-64 -----------

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2011-11-28 18:01 134384 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-22 10920552]

"Acer ePower Management"="c:\program files\Gateway\Gateway Power Management\ePowerTray.exe" [2011-01-05 860040]

"lxeamon.exe"="c:\program files (x86)\Lexmark S300-S400 Series\lxeamon.exe" [2009-04-27 766632]

"EzPrint"="c:\program files (x86)\Lexmark S300-S400 Series\ezprint.exe" [2009-04-27 139944]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-11 167704]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-11 392984]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-11 417560]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mStart Page = hxxp://www.bing.com/?pc=MAGW

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.2.254

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

HKLM-Run-ETDWare - c:\program files (x86)\Elantech\ETDCtrl.exe

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*]

"value"="?\0c\03\15\12/\00A"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files\AVAST Software\Avast\AvastSvc.exe

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE

.

**************************************************************************

.

Completion time: 2012-02-21 10:36:53 - machine was rebooted

ComboFix-quarantined-files.txt 2012-02-21 15:36

.

Pre-Run: 185,293,377,536 bytes free

Post-Run: 184,885,415,936 bytes free

.

- - End Of File - - 4E7BF04572244D0AD2BDBA8E48CF3CAB

FARBAR SERVICE SCANNER

Farbar Service Scanner Version: 14-02-2012

Ran by Colin (administrator) on 21-02-2012 at 10:39:00

Running from "E:\"

Microsoft Windows 7 Home Premium Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Yahoo IP is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

Windows Update:

============

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys

[2012-02-20 23:40] - [2011-12-27 22:59] - 0498688 ____A (Microsoft Corporation) 1C7857B62DE5994A75B054A9FD4C3825

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Elise · February 21, 2012

What usually happens is that the ZeroAccess rootkit, which infects different device driver files, is haphazardly cleaned by antivirus programs; these programs do not only attempt to remove the infected driver, but also the associated services in the registry, which obviously is not a good idea.

How are things running at this point? What problems do you still have left?

DaytonGuy · February 21, 2012

Well....everything seems to be running fine. As I stated earlier, this is not my computer so I haven't been "using" it per se. All of the programs seem to work, things seem to open a littel faster than they did when I first got it. Did you see anyting out of the ordinary? Are there any programs that you would recomend I install that are not currently on the machine?

Elise · February 21, 2012

Hi again,

P2P WARNING

-------------------

Going over your logs I noticed that you have uTorrent installed.

Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.

It is pretty much certain that if you continue to use P2P programs, you will get infected again.

I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:

Download the latest version of Adobe Reader Version X. and save it to your desktop.
Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
Click the download button at the bottom.
If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
Then from your desktop double-click on Adobe Reader to install the newest version.
If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
When the "Adobe Setup - Welcome" window opens, click the Install > button.
If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

Your Adobe Reader is now up to date!

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

Download the latest version of Java Runtime Environment (JRE) Version 7u3.
Look for "JDK 7u3 (JDK or JRE).
Click the "Download JRE" button at the right.
Read the License Agreement, and then check the box that says: "Accept License Agreement".
- Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
[*]Save it to your desktop
[*]Close any programs you may have running - especially your web browser.
[*]Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
[*]Reboot your computer once all Java components are removed.
[*]Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
2. Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
3. Double click on the
  icon on your desktop.
4. Check "YES, I accept the Terms of Use."
5. Click the Start button.
6. Accept any security warnings from your browser.
7. Under scan settings, check "Scan Archives" and "Remove found threats"
8. Click Advanced settings and select the following:
  - Scan potentially unwanted applications
  - Scan for potentially unsafe applications
  - Enable Anti-Stealth technology

[*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

[*]When the scan completes, click List Threats

[*]Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

[*]Click the Back button.

[*]Click the Finish button.

DaytonGuy · February 21, 2012

I completely understand about the P2P. He has been advised several times, but he is 16 and thinks he knows everything about everything. Eset found three items and cleaned them all. Two of them looked to be associated with "ReginOut". Should I uninstall that propgram? It looks to me like a registry cleaning program and I'm afraid he could get into more trouble than its worth by messing around with his registry. Let me know. Log below:

C:\Program Files (x86)\RegInOut\engine.dll a variant of Win32/Adware.AntiMalwarePro.AD application cleaned by deleting - quarantined

C:\Qoobox\Quarantine\C\Users\Colin\AppData\Local\TempDIR\BetterInstaller.exe.vir Win32/Adware.Somoto.A application cleaned by deleting - quarantined

C:\Users\Colin\Downloads\reginout_setup.exe a variant of Win32/Adware.AntiMalwarePro.AD application deleted - quarantined

Elise · February 21, 2012

Best is to uninstall that yes. Registry cleaners do not improve anything in best case and in worst case they can do quite some damage to a computer.

You could discuss with the owner of the computer to give the user access only to a limited user account. That way they will not just be able to install any programs they want as long as they don't have the administrator password.

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean

Please do the following to remove the remaining programs from your PC:

Delete the tools used during the disinfection:
- Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.

Please read these advices, in order to prevent reinfecting your PC:

Install and update the following programs regularly:
- an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
  A comprehensive tutorial and a list of possible firewalls can be found here.
- an AntiVirus Software
  It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
- an Anti-Spyware program
  Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
  SUPERAntiSpyware is another good scanner with high detection and removal rates.
  Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
- Spyware Blaster
  A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Miekies' prevention suggestions
So How did I get infected?
Microsoft - 'Security at home'
Calendar of Updates: See which updates have been released.
How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail :wink:
Commonly Used Freeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum.
osalt: Find (free) open source alternatives to known commercial software.

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

DaytonGuy · February 21, 2012

Thanks for all of your help on this. Have a good rest of the day.

Elise · February 21, 2012

You are most welcome!

I will request this topic to be closed.

LDTate · February 21, 2012

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Laptop's All Messed Up...

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