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DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.6001.19170

Run by new joint at 7:34:14 on 2012-02-14

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4028.2131 [GMT -5:00]

.

AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files\Fingerprint Sensor\ATService.exe

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_15f4e438\STacSV64.exe

C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_15f4e438\AESTSr64.exe

C:\Windows\SysWOW64\svchost.exe -k Akamai

C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\dldtcoms.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbarsvc.exe

C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe

C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Windows\System32\igfxtray.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Windows\ehome\ehtray.exe

C:\Users\susan\AppData\Local\Akamai\netsession_win.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\DigitalPersona\Bin\DPAgent.exe

C:\Users\susan\AppData\Local\Akamai\netsession_win.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Uniblue\RegistryBooster\rbmonitor.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe

C:\Users\new joint\Documents\SuperFreshFood_Rewards_AutoEARN\sufrt.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\DigitalPersona\Bin\DPAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\SysWOW64\WerFault.exe

C:\Users\new joint\Documents\SuperFreshFood_Rewards_AutoEARN\sufrp.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cmedint.exe

C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cmedint.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer provided by Dell

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: N/A: {f24df03f-d7f1-40b8-a63a-9d2be4908f39} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cSrcAs.dll

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: DigitalPersona Fingerprint Software Extension: {395610ae-c624-4f58-b89e-23733ea00f9a} - C:\Program Files (x86)\DigitalPersona\Bin\DpOtsPluginIe8.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Toolbar BHO: {ac3eb537-a86d-4a88-802a-79918db4abe7} - C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbar.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO: Search Assistant BHO: {d76689d9-6555-42ee-a94f-ba89fb29ceb1} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cSrcAs.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Super Fresh Food Rewards AutoEARN v1.0: {e8be2447-0b1e-4013-8c98-30ef0f2ef23f} - C:\Users\new joint\Documents\SuperFreshFood_Rewards_AutoEARN\sufrb.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB: Maps4PC: {32bfba07-b1fc-4764-bc21-4af8c6188ca5} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cbar.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler

uRun: [sufrm] "C:\Users\new joint\Documents\SuperFreshFood_Rewards_AutoEARN\sufrt.exe"

uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [RegistryBooster] "C:\Program Files (x86)\Uniblue\RegistryBooster\launcher.exe" delay 20000

mRun: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r

mRun: [updReg] C:\Windows\UpdReg.EXE

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRunOnce: [Launcher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QuickSet.lnk - C:\Program Files\Dell\QuickSet\quickset.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

Trusted Zone: internet

Trusted Zone: mcafee.com

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{05EC2A8E-20CB-4594-854F-E505938D7749} : DhcpNameServer = 203.2.193.67 202.135.30.4

TCP: Interfaces\{5456B354-09EF-4E95-B23B-8275046A72DF} : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{D19C466D-913F-42CE-84DA-7249FFEE04A1} : DhcpNameServer = 203.2.193.67 202.135.30.4

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

LSA: Notification Packages = scecli DPPWDFLT

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: DigitalPersona Fingerprint Software Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\DpOtsPluginIe8.dll

BHO-X64: DigitalPersona Fingerprint Software Extension - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Toolbar BHO: {ac3eb537-a86d-4a88-802a-79918db4abe7} - C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbar.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO-X64: Search Assistant BHO: {d76689d9-6555-42ee-a94f-ba89fb29ceb1} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cSrcAs.dll

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Super Fresh Food Rewards AutoEARN v1.0: {E8BE2447-0B1E-4013-8C98-30EF0F2EF23F} - C:\Users\new joint\Documents\SuperFreshFood_Rewards_AutoEARN\sufrb.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB-X64: Maps4PC: {32bfba07-b1fc-4764-bc21-4af8c6188ca5} - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cbar.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

mRun-x64: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r

mRun-x64: [updReg] C:\Windows\UpdReg.EXE

mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun-x64: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun-x64: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe

mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRunOnce-x64: [Launcher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe"

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120126.003\IDSviA64.sys [2012-1-27 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]

R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMTDIV.SYS [?]

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_15f4e438\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_15f4e438\AESTSr64.exe [?]

R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2008-1-20 21504]

R2 ATService;AuthenTec Fingerprint Service;C:\Program Files\Fingerprint Sensor\ATService.exe [2008-12-22 2479864]

R2 BPPROT;Intel® WiMAX Link Protocol Driver;C:\Windows\system32\DRIVERS\bpprot.sys --> C:\Windows\system32\DRIVERS\bpprot.sys [?]

R2 dldt_device;dldt_device;C:\Windows\system32\dldtcoms.exe -service --> C:\Windows\system32\dldtcoms.exe -service [?]

R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2008-12-11 399872]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]

R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 Maps4PC_0cService;Maps4PC Service;C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbarsvc.exe [2011-7-20 34864]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-2-13 652360]

R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe [2011-8-1 130008]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-7-26 636144]

R2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-3-9 288768]

R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe [2011-3-9 1066896]

R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe [2011-3-9 491920]

R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2008-12-11 3551744]

R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;C:\Windows\system32\Drivers\ATSwpWDF.sys --> C:\Windows\system32\Drivers\ATSwpWDF.sys [?]

R3 bpenum;Intel® WiMAX Link Enumerator;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]

R3 bpusb;Intel® WiMAX Link 5050 Series Function Driver;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]

R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]

R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]

R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;C:\Windows\system32\DRIVERS\OA001Ufd.sys --> C:\Windows\system32\DRIVERS\OA001Ufd.sys [?]

R3 OA001Vid;Creative Camera OA001 Function Driver;C:\Windows\system32\DRIVERS\OA001Vid.sys --> C:\Windows\system32\DRIVERS\OA001Vid.sys [?]

S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120121.002\BHDrvx64.sys [2012-1-23 1157240]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-27 136176]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 bpmp;Intel® WiMAX Link 5050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]

S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2009-7-26 79360]

S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-7-26 79360]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-9 138360]

S3 ewusbnet;HUAWEI USB-NDIS miniport;C:\Windows\system32\DRIVERS\ewusbnet.sys --> C:\Windows\system32\DRIVERS\ewusbnet.sys [?]

S3 fssfltr;FssFltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-27 136176]

S3 hwusbfake;Huawei DataCard USB Fake;C:\Windows\system32\DRIVERS\ewusbfake.sys --> C:\Windows\system32\DRIVERS\ewusbfake.sys [?]

S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]

S3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2009-7-26 79360]

S3 SRS_WOWHD_DivX_Service;WOW HD DivX Edition;C:\Windows\system32\drivers\SRS_DivX_amd64.sys --> C:\Windows\system32\drivers\SRS_DivX_amd64.sys [?]

S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]

S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]

S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]

.

=============== File Associations ===============

.

JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

.

=============== Created Last 30 ================

.

2012-02-14 03:46:54 -------- d-----w- C:\Users\new joint\AppData\Roaming\Malwarebytes

2012-02-14 03:46:49 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-02-14 03:46:49 -------- d-----w- C:\ProgramData\Malwarebytes

2012-02-14 03:46:49 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-02-14 03:42:59 -------- d--h--w- C:\ProgramData\Common Files

2012-02-14 03:40:42 -------- d-----w- C:\ProgramData\MFAData

2012-02-14 02:31:13 -------- d-----w- C:\Program Files (x86)\PC Tools

2012-02-14 02:28:50 -------- d-----w- C:\ProgramData\PC Tools

2012-02-14 02:28:49 -------- d-----w- C:\Users\new joint\AppData\Roaming\TestApp

2012-01-26 13:29:25 515968 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2012-01-26 13:29:25 347136 ----a-w- C:\Windows\System32\schannel.dll

2012-01-26 13:29:25 278528 ----a-w- C:\Windows\SysWow64\schannel.dll

2012-01-26 13:29:25 1689600 ----a-w- C:\Windows\System32\lsasrv.dll

2012-01-26 13:29:24 94720 ----a-w- C:\Windows\System32\secur32.dll

2012-01-26 13:29:24 77312 ----a-w- C:\Windows\SysWow64\secur32.dll

2012-01-26 13:29:24 442368 ----a-w- C:\Windows\System32\winhttp.dll

2012-01-26 13:29:24 377344 ----a-w- C:\Windows\SysWow64\winhttp.dll

2012-01-26 13:29:24 11264 ----a-w- C:\Windows\System32\lsass.exe

2012-01-25 13:08:59 -------- d-----w- C:\Users\new joint\AppData\Local\{1DB6DF0C-4A20-45E3-938C-C0A1D0E67D59}

2012-01-25 13:08:41 -------- d-----w- C:\Users\new joint\AppData\Local\{99BA8271-40A4-476D-93BE-6E6E0FFE8A82}

2012-01-20 21:23:48 -------- d-----w- C:\Users\new joint\AppData\Local\{F13EAA4B-CC9C-48FB-BE9E-B998BC89E7BC}

.

==================== Find3M ====================

.

2011-11-30 21:05:14 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-25 16:25:32 451072 ----a-w- C:\Windows\System32\winsrv.dll

2011-11-23 13:57:38 2764800 ----a-w- C:\Windows\System32\win32k.sys

2011-11-18 20:55:05 1585152 ----a-w- C:\Windows\System32\ntdll.dll

2011-11-18 20:55:05 1167984 ----a-w- C:\Windows\SysWow64\ntdll.dll

2011-11-18 18:07:45 76800 ----a-w- C:\Windows\System32\packager.dll

2011-11-18 17:47:03 66560 ----a-w- C:\Windows\SysWow64\packager.dll

.Hi

I bought the latest version of malwarebytes but it wont let me update it. the error I get is

Program_Error_Updating (0,0,I/0)

I downloaded the dds

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Hello and :welcome:

First off, is there any reason why your antivirus software is disabled?

Second, have you entered exceptions in your antivirus software as listed below?

And last, are you showing any signs of an infection, strange behaviour or popups?

Norton Internet Security 2011

Norton Internet Security 2011

To avoid any conflicts, please add the following files/folders as exclusions

Norton Internet Security 2011:

Show Hidden Files and Folders in Windows XP:

  • Click Start and select My Computer
  • Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
  • Select Folder Options
  • Click the View tab and make sure Show hidden files and folders is selected under Hidden files and folders
  • Next, uncheck the box next to Hide protected operating system files (Recommended)
  • Then, uncheck the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Show Hidden Files and Folders in Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Computer
  • Press the Alt key on your keyboard and click on Tools
  • Select Folder Options
  • Click the View tab and make sure that Show hidden files and folders is selected under Hidden files and folders
  • Next, uncheck the box next to Hide protected operating system files (Recommended)
  • Then, uncheck the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Set Exclusions for Malwarebytes' Anti-Malware in Norton Internet Security 2011:

  1. Open Norton Internet Security and click on Settings at the top
  2. Click on Computer Settings
  3. Click Configure [+] to the right of Items to Exclude from Auto-Protect and SONAR
  4. Click Add
  5. Make sure that Include subfolders is checked in the small Add Item window
  6. Click the small folder icon to the right of the blank white space
  7. In the Browse for Folder window that opens, navigate to C:\Program Files
  8. Click once on Malwarebytes' Anti-Malware to highlight it and click on OK
  9. Click OK and verify that in the box under The following items are ignored by both Auto-Protect and SONAR: it says C:\Program Files\Malwarebytes' Anti-Malware
  10. Repeat steps 4-9 for the following files and folders:
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes Note: On Vista and 7 this will be C:\ProgramData\Malwarebytes
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\System32\drivers\mbamswissarmy.sys

[*]Once you have all of those items in your list, click on Apply then click on OK to close that window and then click Apply and OK to close the Settings window

[*]Close the Norton Internet Security window

Set Exclusions for Malwarebytes' Anti-Malware in Norton Internet Security 2011 on 64 bit Windows Versions:

  1. Open Norton Internet Security and click on Settings at the top
  2. Click on Computer Settings
  3. Click Configure [+] to the right of Items to Exclude from Auto-Protect and SONAR
  4. Click Add
  5. Make sure that Include subfolders is checked in the small Add Item window
  6. Click the small folder icon to the right of the blank white space
  7. In the Browse for Folder window that opens, navigate to C:\Program Files (x86)
  8. Click once on Malwarebytes' Anti-Malware to highlight it and click on OK
  9. Click OK and verify that in the box under The following items are ignored by both Auto-Protect and SONAR: it says C:\Program Files (x86)\Malwarebytes' Anti-Malware
  10. Repeat steps 4-9 for the following files and folders:
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes Note: On Vista and 7 this will be C:\ProgramData\Malwarebytes
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\SysWOW64\drivers\mbamswissarmy.sys

[*]Once you have all of those items in your list, click on Apply then click on OK to close that window and then click Apply and OK to close the Settings window

[*]Close the Norton Internet Security window

Reset Hidden Files and Folders in Windows XP:

  • Click Start and select My Computer
  • Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
  • Select Folder Options
  • Click the View tab and make sure Do not show hidden files and folders is selected under Hidden files and folders
  • Next, check the box next to Hide protected operating system files (Recommended)
  • Then, check the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Reset Hidden Files and Folders in Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Computer
  • Press the Alt key on your keyboard and click on Tools
  • Select Folder Options
  • Click the View tab and make sure that Do not show hidden files and folders is selected under Hidden files and folders
  • Next, check the box next to Hide protected operating system files (Recommended)
  • Then, check the box next to Hide extensions for known filetypes
  • Click Apply then click OK

Set Exclusions for Norton Internet Security in Malwarebytes' Anti-Malware:

  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on Norton Internet Security and click OK
  • Close Malwarebytes' Anti-Malware

If you have any problems, please post back and one of the Experts will assist you

Thanks, ;)

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Thanks for the quick reply. The reason why I got the malwarebytes product is because my Norton is not working. I cannot open it or uninstall it. When I click on it it nothing comes up. Before I got the malwarebytes I did a system restore hoping the Norton would come back, but no luck. So any other suggestions would be appreciated.

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If your Norton stopped working all of a sudden, it could be that there is some malware preventing it from working as well as stopping Malwarebytes from updating. I think we should rule out being infected first. Lets get your computer checked out to make sure its clean. Follow the instructions below to get free expert help.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
  • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

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