Some malwares could not be removed

[sunshineboy00]

Hi, I have installed Malwarebytes Anti-Malware and performed full scan, some of the trojan can be removed, but still some of them still stay. My current PC has the following symptons from suspicous malware activites:

- Browser will open new website "mediashifting" and would not go to the original desired website

- Could not access to certain website, brower shows "window explorer could not display the page"

- Google search could not redirect to desired website, always go to 'www.abnow.com........'

I pasted the scan result below (which this 3 items would never be deleted/quanrantined even after restart PC

Malwarebytes Anti-Malware (PRO) 1.60.1.1000

www.malwarebytes.org

Database version: v2012.02.05.01

Windows 7 x64 NTFS

Internet Explorer 8.0.7600.16385

Cliff Chau :: CLIFFCHAU-VAIO [administrator]

Protection: Enabled

05/02/2012 12:47:30

mbam-log-2012-02-05 (12-47-30).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 184199

Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 1

HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon|Shell (Backdoor.Agent) -> Data: C:\Users\Cliff Chau\AppData\Local\0f9cf699\X -> Quarantined and deleted successfully.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

C:\Users\Cliff Chau\AppData\Local\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Delete on reboot.

C:\Windows\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Delete on reboot.

(end)

Any help would be greatly appreciated. THanks!!

[exile360]

Greetings

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

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If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

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Thank you

[sunshineboy00]

Thanks Much for the information..