jkc054 Posted February 5, 2012 ID:523735 Share Posted February 5, 2012 Somewhere on the website the days and hours of operation for the helpdesk should be posted. I left a message a little after midnight Saturday morning and it still has not been assigned to anyone. If I knew for a fact that they were closed over the weekend then I would not be wondering why they do not answer. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 5, 2012 Root Admin ID:523745 Share Posted February 5, 2012 The Help Desk does work on the weekend but at a reduced level. There are often just too many tickets for a couple support agents to answer in as timely a manner.Thank you Link to post Share on other sites More sharing options...
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