F Secure 2012 and Malwarebytes

[RichardVV]

F Secure 2012 Anti Virus and Malwarebytes:

I have been using Malwarebyets for several years and my F Secure anti virus software was just recently upgraded to F Secure 2012 which I was required to re-install. Unfortunately without my consent and bare knowledge (I just happened to glance at the screen) F-Secure deleted my whole Malwarebytes software. I have not re-installed Malwarebytes yet (I'm dealing with a very slow Windows and trying to fix that).

My Questions:

1) Does anybody have any experience with running F-Secure and Malwarebytes (For future problems etc)

2) Are there any known problems with running F-Secure and Malwarebytes? (I never had a problem)

3) Is there a Malwarebytes uninstall and clean utility that can remove any and all remaining bits and pieces of Malwarebytes? (I have done this with the old Live One Care, Microsoft Fix it, etc) So I can have clean slate.

Thanks

Richard.

[daledoc1]

Hi:

I'll leave it to the MBAM staff and F-secure users to answer #1 and #2 (though I expect it will be fine to run them together, with the proper reciprocal permissions and exclusions). It's fairly common these days for many of the major security suites to uninstall MBAM and similar programs during their own install process. In most cases, though, one CAN reinstall MBAM PRO just fine after this.

As for #3, yes.

Here are the instructions for a clean reinstall, including the link to the removal tool:

• If you are running MBAM PRO, please be sure you have your license ID and key available (sent via email at the time of online purchase, or in the box).
  
• Download and run mbam-clean.exe from HERE.
  
• It will ask to restart your computer; please allow it to do so - this is very important!
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from HERE.
  
• Please do NOT download MBAM from any other source.
  
• If you are using MBAM PRO, you will need to reactivate (register) the program using the license ID & key.
  
• Launch the MBAM program and (if you are using MBAM PRO) set the Protection and Registration.
  
• Then go to the UPDATE tab (if not done during installation) and check for updates.
  
• Restart the computer again and verify that MBAM is in the task tray (if using the PRO version).
  
• Now set up any file exclusions, as may be required in your Anti-Virus/Internet-Security/Firewall applications, and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQs here, or ask and we'll explain how to do it. I don't think there are specific instructions there for F-Secure, so we'll need to wait for someone else to help out with that.
  

HTH,

daledoc1

[RichardVV]

Thank you daledoc1 for the Quick Response. I ran the mbam cleaner and seemed to work fine. I'm going to wait awhile before re-installing Malwarebytes, till I figure out why my Windows has become slow in 2012 (suffering from Vista fatigue) .

Curious, why do you say Not to download MBAM from any other source (Majorgeeks). I was planning to download from CNET.

Thanks for you help,

Rich

[daledoc1]

Hi:

The download link will take you to one of several legitimate, authorized mirror sites.

There was a recent minor version update released a week or so ago and, I think, at the time, the MBAM folks wanted to be sure folks who upgraded got the newest version.

(I think I can now delete that line from my reinstall instructions, so as not to confuse anyone. )

I'm sure someone from MBAM or an actual F-Secure user will post back with some additional specific steps re: exclusions.

In the interim, you might want to take a look at this excellent tutorial by forum mod, Exile360: Slow PC? - Start here

HTH,

daledoc1