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Hi. I need some piece of mind. My mother opened a spam email attachment claiming to be from the USPS. I haven't noticed anything strange with the computer and both McAfee and Malwarebytes have come back clean with full scans. I am still paranoid that something has been left that hasn't been found and I need some expert advice.

Here are the 2 files as you requested:

DDS:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514

Run by Sarah Helfman at 13:36:15 on 2012-01-29

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2807.884 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe

C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Windows\system32\mfevtps.exe

C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe

C:\Windows\system32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Windows\PLFSetI.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\igfxext.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe

C:\Program Files (x86)\Video Web Camera\traybar.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files (x86)\Winamp\winampa.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\DllHost.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe

C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

c:\PROGRA~1\mcafee\msc\mcupdmgr.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361010m455l04h4z175a4702j25s

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Search_URL = hxxp://www.google.com/ie

mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361010m455l04h4z175a4702j25s

mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361010m455l04h4z175a4702j25s

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

mWinlogon: Userinit=userinit.exe

BHO: MediaBar: {0974ba1e-64ec-11de-b2a5-e43756d89593} - C:\PROGRA~2\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111228152033.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB: MediaBar: {0974ba1e-64ec-11de-b2a5-e43756d89593} - C:\PROGRA~2\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{3C4DCEE1-6433-4C1E-96B8-FDEE27B4AB5A} : DhcpNameServer = 10.233.219.5

TCP: Interfaces\{8192C47F-6A1B-475D-A522-A47F112D10F0} : DhcpNameServer = 168.95.1.1

TCP: Interfaces\{D55DC73B-39C1-41C3-A9EB-E7585CB75F87} : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{D55DC73B-39C1-41C3-A9EB-E7585CB75F87}\2456C6B696E6F574F505C65737F5D494D4F4F5447354233493 : DhcpNameServer = 192.168.2.1

TCP: Interfaces\{D55DC73B-39C1-41C3-A9EB-E7585CB75F87}\3486963616E656 : DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{D55DC73B-39C1-41C3-A9EB-E7585CB75F87}\E4544574541425 : DhcpNameServer = 192.168.1.1

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: MediaBar: {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~2\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

BHO-X64: MediaBar - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO-X64: McAfee Phishing Filter - No File

BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111228152033.dll

BHO-X64: scriptproxy - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB-X64: MediaBar: {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~2\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"

mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Sarah Helfman\AppData\Roaming\Mozilla\Firefox\Profiles\huknc5ti.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - www.google.com

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\eMusic Download Manager\plugin\npemusic.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Sarah Helfman\AppData\Roaming\Mozilla\Firefox\Profiles\huknc5ti.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll

FF - plugin: C:\Users\Sarah Helfman\AppData\Roaming\Mozilla\plugins\np-mswmp.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]

R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]

R1 MOBKFilter;MOBKFilter;C:\Windows\system32\DRIVERS\MOBK.sys --> C:\Windows\system32\DRIVERS\MOBK.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-7-23 321104]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2010-8-22 868896]

R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-23 13336]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-6-18 249936]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-6-18 249936]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-6-18 249936]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-6-18 249936]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-12-3 199272]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-12-3 208536]

R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]

R2 MOBKbackup;McAfee Online Backup;C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe [2010-4-13 231224]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2010-5-24 255744]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-7-23 2320920]

R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-7-23 243232]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]

R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]

R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]

R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]

R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]

R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-10 135664]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-10 135664]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-01-21 19:32:01 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{B14D198B-D9E1-46FB-9F55-95D4D74366DD}

2012-01-21 19:31:49 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{7518F929-30F3-400A-8391-318F0962D79C}

2012-01-21 02:52:51 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{B9F1A454-92FF-408D-B0A0-3E272825C5DD}

2012-01-21 02:52:32 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{BACB5027-7B6A-44CE-871B-20970ED897D0}

2012-01-15 16:39:44 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{71229908-EEAB-4613-BB88-BADA2E53B33D}

2012-01-15 12:56:47 -------- d-----w- C:\Users\Sarah Helfman\AppData\Roaming\Packard Bell

2012-01-15 12:56:41 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\Gateway

2012-01-14 15:02:26 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-01-14 15:02:26 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2012-01-14 13:14:29 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{BBCCC152-62E1-40B1-BD90-4E2E52450556}

2012-01-14 13:14:16 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{D961E5AC-0153-4276-B448-FC3C53762D4C}

2012-01-12 23:18:46 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{1D6AEC6B-E830-4B22-8E86-2A1999BBB789}

2012-01-12 23:18:28 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{3F8C1E61-052E-4093-AC06-75416C80D068}

2012-01-12 11:46:38 1572864 ----a-w- C:\Windows\System32\quartz.dll

2012-01-12 11:46:37 1328128 ----a-w- C:\Windows\SysWow64\quartz.dll

2012-01-12 11:46:34 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2012-01-12 11:46:33 366592 ----a-w- C:\Windows\System32\qdvd.dll

2012-01-12 11:46:12 1731920 ----a-w- C:\Windows\System32\ntdll.dll

2012-01-12 11:46:12 1292080 ----a-w- C:\Windows\SysWow64\ntdll.dll

2012-01-12 11:46:05 77312 ----a-w- C:\Windows\System32\packager.dll

2012-01-12 11:46:05 67072 ----a-w- C:\Windows\SysWow64\packager.dll

2012-01-12 11:44:30 -------- d-----w- C:\Users\Sarah Helfman\AppData\Roaming\QuickScan

2012-01-10 23:52:39 -------- d-----w- C:\Users\Sarah Helfman\AppData\Roaming\Malwarebytes

2012-01-10 23:52:16 -------- d-----w- C:\ProgramData\Malwarebytes

2012-01-10 23:52:13 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-01-10 23:52:13 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-01-10 23:14:07 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{EBF64CAF-D9D6-474D-8AA7-F98318B35A9E}

2012-01-10 23:13:55 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{4166BF9F-9CC1-42FB-8361-C8DAEED48CEC}

2012-01-08 20:21:52 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll

2012-01-08 20:21:52 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll

2012-01-08 20:21:52 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll

2012-01-08 20:21:52 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll

2012-01-05 02:08:24 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{0C27628A-1F1C-41E6-B5D0-6B3EB3FC92EE}

2012-01-05 02:08:06 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{36536788-F4AA-4E13-8192-D23F506F3704}

2012-01-03 16:22:01 103864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll

2012-01-03 16:22:01 103864 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll

2012-01-01 20:51:16 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{BCC8EFF0-6C31-4B8A-B3A3-DBA33FABBBEF}

2012-01-01 20:51:04 -------- d-----w- C:\Users\Sarah Helfman\AppData\Local\{13D62E74-957B-4F24-9075-3B5485338531}

.

==================== Find3M ====================

.

2011-11-24 04:52:09 3145216 ----a-w- C:\Windows\System32\win32k.sys

2011-11-17 06:49:14 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2011-11-17 06:49:14 152432 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2011-11-17 06:44:43 459232 ----a-w- C:\Windows\System32\drivers\cng.sys

2011-11-17 06:35:28 395776 ----a-w- C:\Windows\System32\webio.dll

2011-11-17 06:35:26 29184 ----a-w- C:\Windows\System32\sspisrv.dll

2011-11-17 06:35:26 136192 ----a-w- C:\Windows\System32\sspicli.dll

2011-11-17 06:35:25 340992 ----a-w- C:\Windows\System32\schannel.dll

2011-11-17 06:35:25 28160 ----a-w- C:\Windows\System32\secur32.dll

2011-11-17 06:35:19 1447936 ----a-w- C:\Windows\System32\lsasrv.dll

2011-11-17 06:33:55 31232 ----a-w- C:\Windows\System32\lsass.exe

2011-11-17 05:35:02 314880 ----a-w- C:\Windows\SysWow64\webio.dll

2011-11-17 05:34:52 224768 ----a-w- C:\Windows\SysWow64\schannel.dll

2011-11-17 05:34:52 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2011-11-17 05:28:48 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

2011-11-16 23:31:35 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-05 05:41:43 1188864 ----a-w- C:\Windows\System32\wininet.dll

2011-11-05 05:32:50 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-11-05 04:35:00 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-11-05 04:26:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-11-05 03:32:47 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2011-11-05 02:48:51 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

.

============= FINISH: 13:37:59.14 ===============

Attach:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 10/10/2010 4:15:27 AM

System Uptime: 1/29/2012 5:29:43 AM (8 hours ago)

.

Motherboard: Gateway | | NV55C

Processor: Intel® Pentium® CPU P6100 @ 2.00GHz | CPU | 1859/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 285 GiB total, 217.172 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP142: 1/10/2012 10:11:35 PM - Scheduled Checkpoint

RP143: 1/13/2012 7:58:05 AM - Windows Update

RP144: 1/15/2012 7:54:37 AM - Windows Update

RP145: 1/25/2012 6:30:19 PM - Windows Update

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Reader 9.5.0 MUI

Advertising Center

Apple Application Support

Apple Software Update

Backup Manager Basic

Best Buy pc app

CyberLink PowerDVD 9

D3DX10

DivX Web Player

eMusic Download Manager 4.1.4

Gateway InfoCentre

Gateway MyBackup

Gateway Power Management

Gateway Recovery Management

Gateway Registration

Gateway ScreenSaver

Gateway Social Networks

Gateway Updater

Google Toolbar for Internet Explorer

Google Update Helper

Identity Card

ImagXpress

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

Junk Mail filter update

Launch Manager

Malwarebytes Anti-Malware version 1.60.0.1800

McAfee Online Backup

McAfee Security Scan Plus

McAfee Total Protection

MediaBar

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mozilla Firefox 9.0.1 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nero 9 Essentials

Nero ControlCenter

Nero DiscSpeed

Nero DiscSpeed Help

Nero DriveSpeed

Nero DriveSpeed Help

Nero Express Help

Nero InfoTool

Nero InfoTool Help

Nero Installer

Nero Online Upgrade

Nero StartSmart

Nero StartSmart Help

Nero StartSmart OEM

NeroExpress

neroxml

OpenVPN 2.1.4

Picasa 3

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Spybot - Search & Destroy

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

VC80CRTRedist - 8.0.50727.762

Video Web Camera

Welcome Center

Winamp

Winamp Detector Plug-in

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Winkflash Transporter

.

==== End Of File ===========================

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post-32477-1261866970.gif

Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Please run a new MBAM scan being sure to update before scanning.

Post the scan results

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

Link to post
Share on other sites

Here is the latest scan. I haven't noticed anything unusual going on with the computer. Could I still be infected?

Malwarebytes Anti-Malware 1.60.1.1000

www.malwarebytes.org

Database version: v2012.02.09.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Sarah Helfman :: SARAHHELFMAN-PC [administrator]

2/9/2012 8:26:22 PM

mbam-log-2012-02-09 (20-26-22).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 207709

Time elapsed: 4 minute(s), 31 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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If you are, I'm not seeing it.

Please do not attach the scan results from Combofx. Use copy/paste.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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