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False Positive - farbar service scanner


RPMcMurphy

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  • Root Admin

Currently not being detected by our scanner. If you have a detection we need to have you do the following so that we can check on it and remove the detection if it is a False Positive.

Thanks

Before reporting a false positive, you need to save a log in developer mode. This will allow us to figure out how the false positive came to be. Simply follow these directions.

1. Click the Start Menu.

2. Click Run.

3. Type in "mbam.exe /developer", without the quotes.

4. Run the same type of scan you did before and save the logfile and post it.

Additionally, please attach the file with your post. Make sure it is in ZIP or RAR format.

Note: The above need not be done for IP false\positives.

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