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MBAM keeps loosing registration, ability to update, etc

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I noticed my MBAM acting up today. I have a purchased copy:

I went to open up the GUI and it asked me if I wanted to start the free trial.. to which I closed the dialog window. Now my Update tab says Datbase v0.00.00.00, Fingers Prints loaded 0, and the Check for Updates button is greyed out.

The About tab looks like this: 1hLRx.png

So yeah, I'm quite confused now... I've re-installed once and it's happened again..

I'm running Windows 7 Ultimate 64bit with Avast 6.0.1367 as well.

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  • Root Admin

Not sure why or what might have caused that but please try the following and let me know if that corrects the issue.

Download and run mbam-clean.exe from here

  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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