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I am having trouble getting rid of this annoying program, I have run several quick and a full scan, deleted the quarantined items but each time the program is there when I restart. I am looking for some help as I have to run all programs from the run command in the start menu. Full Mcafee scan run and no other versus reported

Date:1/24/2012 10:36:51pm

version 2010.01.25.02

fingerprints loaded 288842

here is the report:

Malwarebytes Anti-Malware 1.60.0.1800

www.malwarebytes.org

Database version: v2012.01.25.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Ran Miller :: DH4PYG41 [administrator]

1/25/2012 7:56:49 AM

mbam-log-2012-01-25 (07-56-49).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 319667

Time elapsed: 8 hour(s), 40 minute(s), 36 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 7

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowControlPanel (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyDocs (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|NoDesktop (PUM.Hidden.Desktop) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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  • 2 months later...
  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

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  • 1 month later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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