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No internet connection following virus infection/attack

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My computer got attacked by a false "windows 2012 security alert". I don't remember exactly the name. I think it happened when someone listen to some free TV shows online...

After scanning and removing the infected files, I could no more get access to internet (from the wireless network and from the "cable" (sorry my english is not quite perfect) . I also tried from a restaurant and could not access their wireless network too.

I am not sure if I have been successfull in removing everything since I cannot connect to internet. ?

I did what you asked so this is what I got (see attached files):

Can you help me?

Tonight, I will ran your mbam-setup- from a usb-device in safe mode.

Thank you very much. I am not very friendly with this computer stuff.

A girl missing her internet connection



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  • 2 months later...
  • Staff

Hi and welcome to Malwarebytes.

In the future, please post all logs directly into your reply instead of attaching them unless otherwise indicated. With that said, please update MBAM, run a Quick Scan, and post its log.

Next, run DDS again and post DDS.txt directly in your reply.

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  • 1 month later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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