Windows has Encounted a critical Error

[screwupp]

Ok its happened 2x now so i ll guess theirs a problem. Didn t think much of it till it just happened again so hoping for some help here. For the 2nd time over the past week i got the pop up error " Windows has encountered a critical problem and needs to shutdown please save your work " ! ?

The pc then shuts down and then restarts a couple of minutes later ! !

Using Malwearbytes and Cclearer and Superanti spywear along with Avira virus scanner.

Using vista HP 32 bit with ie 7.0 if that helps.

So whats this error all about and how do i fix whatever this problem is ? ?

Thanks need the help . .

[FremontPC]

Click on Start, Run.... then type eventvwr.msc in to the box and click OK.

BleepingComputer has a fair guide on how to read the event viewer:

http://www.bleepingcomputer.com/forums/topic40108.html

Let us know what you find!

Regards -

FPC

[screwupp]

Wow yikes the bleeping event viewer topic is all greek to me as to what i am looking for this will take some time; guess for now i ll run Hi Jack this then tea timer and combo fix; never used them but can t be that hard to run then delete the crap worth a try i guess hows that sound ?

[screwupp]

Wow yikes the bleeping event viewer topic is all greek to me as to what i am looking for this will take some time; guess for now i ll run Hi Jack this then tea timer and combo fix; never used them but can t be that hard to run then delete the crap worth a try i guess hows that sound ?

[FremontPC]

Don't use Combofix without a Pro to guide you. You could end up worse off than before.

If you think it might be Malware, post over here: http://forums.malwarebytes.org/index.php?showforum=7

but read this first: http://forums.malwarebytes.org/index.php?showtopic=9573

Hope you get it fixed soon!

[screwupp]

Ok waiting on a pro to help out for now; found these two error logs and have no idea what they mean and read that my cd / dvd rom as a bad block so waiting for help - what now ? ? w a i t i n g . . .

Log Name: Application

Source: Application Error

Date: 1/23/2012 3:17:33 AM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: Guesswho-PC

Description:

Faulting application lsass.exe, version 6.0.6002.18051, time stamp 0x4a364331, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000005, fault offset 0x00039443, process id 0x274, application start time 0x01ccd976733aaa81.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2012-01-23T08:17:33.000Z" />

<EventRecordID>79106</EventRecordID>

<Channel>Application</Channel>

<Computer>Guesswho-PC</Computer>

<Security />

</System>

<EventData>

<Data>lsass.exe</Data>

<Data>6.0.6002.18051</Data>

<Data>4a364331</Data>

<Data>ntdll.dll</Data>

<Data>6.0.6002.18327</Data>

<Data>4cb73436</Data>

<Data>c0000005</Data>

<Data>00039443</Data>

<Data>274</Data>

<Data>01ccd976733aaa81</Data>

</EventData>

</Event>

Log Name: Application

Source: Microsoft-Windows-Wininit

Date: 1/23/2012 3:17:38 AM

Event ID: 1015

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Guesswho-PC

Description:

A critical system process, C:\Windows\system32\lsass.exe, failed with status code 255. The machine must now be restarted.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />

<EventID Qualifiers="49152">1015</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2012-01-23T08:17:38.000Z" />

<EventRecordID>79107</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>Guesswho-PC</Computer>

<Security />

</System>

<EventData>

<Data>C:\Windows\system32\lsass.exe</Data>

<Data>255</Data>

</EventData>

</Event>

[CWB]

stick with the person assigned to your case over in the malware removal section .

they will ask you for pertinent information as your case evolves .

do not make any changes to your comp unless told to do so by the expert assigned to you .

once you are given the "all clear" , then you can ask questions related to your comp in this section as needed .