coco2011 Posted January 21, 2012 ID:518970 Share Posted January 21, 2012 I have a Eee PC netbook that I rarely use, today my Internet was not showing in its usual form so I checked the settings and deleted my temporary Internet files because my computer was also running slow. After doing this I then ran Malwarebytes which I wasn't aware I had it on my netbook, I had recently purchased the Malwarebytes Anti-Malware license only for our desktop. So, after running the quick scan it detected 20 infections so I proceded to delete the infections from the quarantine tab. After doing that it then said the computer needed to shut down so it could complete the threat removal, so I let it shut down. After it restarted a pop up came up read "Internet Security 2012," I knew not to click on anything so I tried to open my task manager to end that pop up and task manager would not launch. I then forced a shut down using power off button and it shut down, now when I turn the netbook on only a curser shows up for a split second on the left upper corner and dissapears without the startup screen coming on. So my screen is essentionally black. Appreciate any help given, I don't know what to do.P.S. I read the procedure on steps to follow but since my screen is not showing anything I couldn't even start.Sincerely,C Link to post Share on other sites More sharing options...
Staff screen317 Posted March 30, 2012 Staff ID:538335 Share Posted March 30, 2012 Hi and welcome to Malwarebytes. Please update MBAM, run a Quick Scan, and post its log. Next, download DDS by sUBs and save it to your Desktop. Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply. Link to post Share on other sites More sharing options...
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