Trojan.bifrose(bifrost) Please help

[virusesmustdie]

Ello

I think I got a virus when I connected to my neighbor's wifi but I'm not sure but I suspected that I had the virus when I noticed that my laptop was slow and sure enough I found something during a scan with Superantispyware in safe mode.

Here is what it found:

(1) Superantispyware:

SUPERAntiSpyware Scan Log

http://www.superantispyware.com

Generated 01/13/2012 at 09:49 PM

Application Version : 5.0.1142

Core Rules Database Version : 8134

Trace Rules Database Version: 5946

Scan type : Complete Scan

Total Scan Time : 00:33:26

Operating System Information

Windows Vista Home Basic 32-bit, Service Pack 2 (Build 6.00.6002)

UAC Off - Administrator

Memory items scanned : 364

Memory threats detected : 0

Registry items scanned : 35641

Registry threats detected : 0

File items scanned : 29527

File threats detected : 3

Trojan.Agent/Gen-Bifrose

C:\DRV\CCD\LOGITECH\TECHSUPT\CLEANUPDS9\CLEANUPDS9.EXE

C:\DRV\CCD\LOGITECH\TECHSUPT\CLEANUPIS6\CLEANUPIS6.EXE

C:\DRV\CCD\LOGITECH\TECHSUPT\CLEANUPQCAM9\CLEANUPQC9.EXE

(2) Malwarebytes Quick Scan

Malwarebytes Anti-Malware 1.60.0.1800

www.malwarebytes.org

Database version: v2012.01.20.03

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Admin :: MARK-LAPTOP [administrator]

1/20/2012 4:34:26 PM

mbam-log-2012-01-20 (16-34-26).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 186169

Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Malwarebytes Anti-Malware 1.60.0.1800

www.malwarebytes.org

Database version: v2012.01.20.03

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Admin :: MARK-LAPTOP [administrator]

1/20/2012 4:34:26 PM

mbam-log-2012-01-20 (16-34-26).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 186169

Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

(3) DDS logs and attach.zip

*******attached below*****'

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29

Run by Admin at 15:55:30 on 2012-01-20

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1525.706 [GMT -5:00]

.

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\agrsmsvc.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe

C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Acer\Mobility Center\MobilityService.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Program Files\Secunia\PSI\PSIA.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Acer\Acer Arcade\PCMService.exe

C:\Program Files\Launch Manager\QtZgAcer.EXE

C:\Windows\WindowsMobile\wmdSync.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe

C:\Program Files\Secunia\PSI\psi_tray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\svchost.exe -k WindowsMobile

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Users\Admin\AppData\Local\Temp\RtkBtMnt.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = www.google.com

mStart Page = hxxp://en.us.acer.yahoo.com

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File

BHO: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - No File

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll

BHO: 1 (0x1) - No File

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background

uRun: [Acer Tour Reminder]

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [PCMService] "c:\program files\acer\acer arcade\PCMService.exe"

mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE

mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe

mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup

mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe

mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm

DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} - hxxps://healthweb.stjohn.org/nps/portal/gadgets/com.novell.nps.gadgets.shortcut.ShortcutGadget/,DanaInfo=.acxBvnmyGkxw+LocalExec.CAB

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/VistaMSNPUplden-us.cab

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

TCP: DhcpNameServer = 192.168.2.1 75.75.76.76 75.75.75.75

TCP: Interfaces\{DEFEA80A-6F5A-490F-8D7D-B3DEE25F9992} : DhcpNameServer = 192.168.2.1 75.75.76.76 75.75.75.75

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxdev.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\admin\appdata\roaming\mozilla\firefox\profiles\2sc5cq51.default\

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll

.

============= SERVICES / DRIVERS ===============

.

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-9-12 435032]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-9-12 314456]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]

R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-9-12 20568]

R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-9-12 55128]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-9-12 44768]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-2 21504]

R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-10-14 994360]

R3 avchv;avchv Function Driver;c:\windows\system32\drivers\avchv.sys [2011-7-15 240184]

R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SafeBox;SafeBox;"c:\program files\bitdefender\bitdefender safebox\safeboxservice.exe" --> c:\program files\bitdefender\bitdefender safebox\safeboxservice.exe [?]

S3 bdsandbox;bdsandbox;c:\windows\system32\drivers\bdsandbox.sys [2011-8-3 62544]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

S3 Update Server;BitDefender Update Server v2;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe --> c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe [?]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-01-20 20:51:41 20464 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-01-20 14:25:32 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{214b5cbf-7b28-4faf-9fb8-45d12f36be88}\mpengine.dll

2012-01-14 03:32:16 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

2012-01-11 00:06:42 66560 ----a-w- c:\windows\system32\packager.dll

2012-01-11 00:06:40 23552 ----a-w- c:\windows\system32\mciseq.dll

2012-01-11 00:06:40 189952 ----a-w- c:\windows\system32\winmm.dll

2012-01-11 00:06:36 1205064 ----a-w- c:\windows\system32\ntdll.dll

2012-01-11 00:06:00 376320 ----a-w- c:\windows\system32\winsrv.dll

2012-01-11 00:05:56 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

2012-01-11 00:05:49 1314816 ----a-w- c:\windows\system32\quartz.dll

2012-01-11 00:05:48 497152 ----a-w- c:\windows\system32\qdvd.dll

2012-01-11 00:05:42 278528 ----a-w- c:\windows\system32\schannel.dll

2012-01-11 00:05:41 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys

2012-01-11 00:05:41 377344 ----a-w- c:\windows\system32\winhttp.dll

2012-01-11 00:05:41 1259008 ----a-w- c:\windows\system32\lsasrv.dll

2012-01-11 00:05:40 9728 ----a-w- c:\windows\system32\lsass.exe

2012-01-11 00:05:40 72704 ----a-w- c:\windows\system32\secur32.dll

2012-01-10 22:10:28 -------- d-----w- c:\users\admin\appdata\local\Secunia PSI

2012-01-10 22:10:14 -------- d-----w- c:\program files\Secunia

2012-01-03 22:23:04 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-01-03 22:23:03 194048 ----a-w- c:\program files\internet explorer\IEShims.dll

2012-01-03 22:23:03 141112 ----a-w- c:\program files\internet explorer\sqmapi.dll

2012-01-03 22:23:02 1127424 ----a-w- c:\windows\system32\wininet.dll

2012-01-03 22:23:01 1798144 ----a-w- c:\windows\system32\jscript9.dll

2012-01-03 22:23:00 678912 ----a-w- c:\program files\internet explorer\iedvtool.dll

2012-01-03 22:22:56 1427456 ----a-w- c:\windows\system32\inetcpl.cpl

2012-01-03 22:19:26 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll

2012-01-03 22:19:26 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll

2012-01-03 22:19:26 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll

2012-01-03 22:19:26 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll

2012-01-03 21:05:08 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-01-03 21:05:07 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-01-03 21:04:59 429056 ----a-w- c:\windows\system32\EncDec.dll

2012-01-03 21:03:40 2043904 ----a-w- c:\windows\system32\win32k.sys

2012-01-03 21:03:01 49152 ----a-w- c:\windows\system32\csrsrv.dll

2012-01-03 21:02:54 2048 ----a-w- c:\windows\system32\tzres.dll

.

==================== Find3M ====================

.

2012-01-10 22:16:00 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-11-28 18:01:25 41184 ----a-w- c:\windows\avastSS.scr

2011-11-28 17:53:53 435032 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2011-11-28 17:52:07 55128 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2011-11-26 01:31:20 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys

2011-11-15 19:29:56 222080 ------w- c:\windows\system32\MpSigStub.exe

.

============= FINISH: 15:56:11.75 ===============

Bump (just in case it gets lost within the thousands of other requests)

Also, is it ok if installed Comodo firewall today in order to prevent any viruses from spreading, if they are inded still present?

Thanks!

DDS.txt

Attach.zip

[Maurice Naggar]

Hello,

Please advise if you have resolved your issue. Otherwise, do the following.

Step 1

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 2

Show all files:

• Click the Start button, and then click Computer.
  
• On the Organize menu, click Folder and Search Options.
  
• Click the View tab.
  
• Locate and uncheck Hide file extensions for known file types.
  
• Locate and uncheck Hide protected operating system files (Recommended).
  
• Locate and click Show hidden files and folders.
  
• Click Apply > OK.

Step 3

Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.

• Double click on RSIT.exe to run RSIT.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Step 4

Download Security Check by screen317 and save it to your Desktop: here or here

• Run Security Check
• Follow the onscreen instructions inside of the command window.
• A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

Step 5

Close all open browsers at this point.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Start Internet Explorer

Using Internet Explorer browser only, go to BitDefender Quickscan website:

http://quickscan.bitdefender.com

and click "Start Scan".

Observe your browser in case it shows a notice/message bar to allow download and installation of a tool.

Allow the download and install of qsax.cab from BitDefender. Right-click the IE info bar and select Install to install the BitDefender quick scan module.

If prompted, reply yes to allow it to run.

Press the Allow button and follow prompts.

Press the "Start Scan" once more.

You'll see the EULA in a pop-up window. Click the I accept & then the OK button

Note: The FAQ is here --> http://quickscan.bitdefender.com/faq/

and that QuickScan has no removal capability.

The site boasts a 60-second scan. Do have patience as it likely will take longer.

It may seem to stall at moments, but have patience; it will move on.

You'll see a progress bar at top right of window.

Hopefully you will see a No infections found in the bar-winddow. Press the View Log button.

The log report will show in your text editor. Save the log.

Do a Select ALL, Copy. Then paste contents into your next reply.

RE-Enable your antivirus program.

Copy & Paste contents of Log.txt & Info.txt & Checkup.txt & log from Bitdefender.

Use separate replies as needed if logs do not fit into one reply box.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!