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Every time I flick off my webcam, I get a virus!


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K, I was called by my brother, and he needs help fixing some sort of spyware. First thing i did was scan with MBAM and Avast, then about half way through scanning, it quit and froze. I noticed that his webcam light was on, even though he wasn't using it - So, i opened task manager, and I saw a couple of processes that looked like something I had a while ago:






I googled these processes, and all of them appeared to be some sort of malware. I ended up putting black tape over his webcam, after i kept getting a warning about some sort of attack attempting to access the machine. I also noticed that I couldn't kill the processes listed above without them coming back five minutes later. Any help would be appreciated.

Oh, and both of his Anti-Virus/Spyware are up to date. Yet, this keeps on happening. He also admitted to have "updated his Flash Player" after clicking on a link from his facebook account. I'm going to assume that this is the koobface worm or something similar to it. if this is the case, how can you fix it after it's been taken over, if at all possible.

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Hello and welcome to Malwarebytes

Since you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
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  • Option 3 —— Premium, Fee-Based Support


As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
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NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

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Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)


If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" Add-Reply.png button not the Reply button when you start replying.

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