When updating received error code

[dmleforce]

Greetings.

I've been having problems a while now (freezing, browser redirects, unable to use windows update, etc.). I had AVG, spybot S & D & Malwarebytes yet still caught viruses. And none of these programs would remove them.

I read several sites/forums & heard about TDSS Killer & TFC. I tried both & also did a system restore. I was able to use windows update again so I thought I got the virus(es) taken care of. Then I moved & wasn't able to use my computer. I've recently gotten it back together & connected with the net again.

I leave my computer on. So to get going I move my mouse. The last few days this hasn't worked. I've had to manually shut down computer. When I try to turn it back on it makes ugly noises & beeps. When I do get it on I've had blue screens & more freezing.

Computer guru cousin says I need to get a bigger hard drive, more memory & the latest OS (Win 7). Until then I'm to upgrade everything from Win XP to drivers. And I'm to stick with just a couple of programs. He recommended MS Security Essentials & MBAM.

I just tried to upgrade MBAM. And it says Error Code 732 (O,O). I was supposed to report it to you so that's what I'm doing. Any help?

• What is your Operating System (XP, Vista, or Win7)? Win XP
  
• Is your OS 32-bit or 64-bit? 32
  
• What is your OS Service Pack? Service Pack 3
  
• What version (if any) of MBAM are you running (current is 1.51.0.1200)? 1.42
  
• What MBAM database version do you have now (current is 6966)? 3432
  
• What brand and version of antivirus, antimalware, and firewall software do you have? I had AVG, Spybot S & D & MBAM. Now I'm using just MS Security Essentials & MBAM plus windows firewall
  
• Are you getting any error message, and, if so, what EXACTLY does it say? Yes. Tried to update MBAM & it says Error Code 732 (0,0)
  
• Do you use a router to connect to the internet? No - wireless
  
• Has your computer been infected recently, or is it currently showing any other abnormal behavior (browser redirects, IP blocks, etc) to suggest infection? Please see above
  

Thanks for your time.

[dmleforce]

PS - I just clicked on your logo hoping to go back to front page of forum but it took me to www.malwarebytes.org & all I can see is a bunch of coding. When I clicked on company it went to http://www.malewarebytes.org/company'>http://www.malewarebytes.org/company I believe. That was ok. But when you go to http://www.malewarebytes.org all there is is coding.

Thought you'd like to know.

[Firefox]

Hello and

Lets try a clean install of Malwarebytes first (Error 732 tells me you have an outdated version installed) this will get the latest version installed on your computer.

Please do the following:

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[dmleforce]

Greetings. The first time I did this I neglected to add anything to the start menu to get to it. Rather then hunt for program files under C: I redid it. The second time I did this I neglected to disable my antivirus (Microsoft Security Essentials). But it installed. And it updated. So now I'm at version 1.60.0.1800 w/ database version v2012.01.17.04.

Thanks for your help.

[Firefox]

Well it seems like you have it working now. Should you have any further questions or issues don't hesitate to ask.