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[napoleondynamite]

Hello, I'm new to using Malwarebytes, and I have a problem running it. I've followed other posts like doing the command prompt trick like "regsvr32 mbamext.dll" and it said "DIVIDE OVERFLOW". It didn't work. I've installed SUPERAntiSpyware and fixed 42 threats, still didn't work. I did the .bat trick "MBAM Fix.bat" but that didn't work. I've uninstalled multiple times and reinstalled but it did not work. I also renamed "mbam.exe" to "explorer.exe" but no luck. I am not affected by the Antivirus 2009 infection but I just can't seem to get Malwarebytes to run. I have plenty of space by the way, like 319 GB so I don't know why DIVIDE OVERFLOW came up on CMD. Any ideas? Any type of help is apreciated.

[Firefox]

Hello and welcome to Malwarebytes

Since you are/were infected, here are the steps needed to get your computer cleaned.... (more than likely the malware on your computer is preventing you from installing and running Malwarebytes)

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

• Option 1 —— Free Expert advice in the Malware Removal Forum
  
• Option 2 —— Paying customer -- Contact Support via email
  
• Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
  
• After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
  so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
  Or
  
• You may send a Private Message to a Moderator asking for assistance.
  

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" button not the Reply button when you start replying.