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HUGE ISSUE installing malwarebytes!

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Hi , it has only been recently this error has been occuring and i have no idea whether my computer is infected. Everytime i try to open malwarebytes it tells me that i do not have the administrator privilege when i do so i've tried uninstalling malwarebytes to reinstall and everytime this error occurs:


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Now after uninstalling malwarebytes, these 2 files seem to always still be on my computer and when trying to delete these 2 files, this error occurs:


Uploaded with ImageShack.us

Does anybody have a similar issue because i seem to be able to open other files on my computer with no privilege errors popping up except malwarebytes

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Hello and :welcome:

Are you logged in as an admin? Can you right click on the file and then select Run as Administrator, will it run that way?

We can try a fresh install of Malwarebytes by following the instructions below, these instructions need to be run either when you are logged in as an admin, or by right clicking and selecting Run As Administrator.

Please do the following:

  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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Yes i am on administrator account which is the only account on my computer. Ive tried using the malwarebyte clean and it deletes every malwarebyte file EXCEPT the mbam and mbamgui files i've showed above in picture. Even pressing Run as Administrator does not solve anything and still gives me the same error .

Now i've tried installing on safe mode and it works completely on safe mode, but once i switch back to regular once again it leads me back to my problem with malwarebytes. I am able to have clean uninstall of malwarebytes on safemode and delete all traces of malwarebytes but once i try to install again it will not run on regular.

Ive read previous posts on here and ive tried scanning for malware on safe mode and it shows no result or problems ive used TDSSKiller / rKill / Combofix and it does nothing for me.

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Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support


As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    • You may send a Private Message to a Moderator asking for assistance.


Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.


If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site.

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" Add-Reply.png button not the Reply button when you start replying.

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