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trojan.gen.2 infection

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Hello, I did a symantec scan on my computer and it detected a trojan.gen.2 that is not being deleted. I did a malwarebytes scan and it did not remove it either. This is the dds scan results:

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DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Marshall at 21:40:24 on 2012-01-11

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.484 [GMT -4:00]

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AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

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============== Running Processes ===============

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C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

svchost.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\Program Files\Toshiba\Tvs\TvsTray.exe

C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\TDispVol.exe

C:\Program Files\ltmoh\Ltmoh.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\DVDRAMSV.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Synaptics\SynTP\Toshiba.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\Program Files\Logitech\Video\CameraAssistant.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\ElkCtrl.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Documents and Settings\Marshall\Local Settings\Application Data\AbacastDistributedOnDemand\Node\11\AbacastDistributedOnDemand.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\WINDOWS\system32\RAMASST.exe

C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\wscntfy.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://www.google.com/

uSearch Bar = hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=66005

mStart Page = about:blank

uInternet Settings,ProxyOverride = *.local

mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=66005

mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=66005

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll

TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot

uRun: [Google Update] "c:\documents and settings\marshall\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [AbacastDistributedOnDemand:11] c:\documents and settings\marshall\local settings\application data\abacastdistributedondemand\node\11\AbacastDistributedOnDemand.exe -r:11 -x:1

uRun: [Facebook Update] "c:\documents and settings\marshall\local settings\application data\facebook\update\FacebookUpdate.exe" /c /nocrashserver

uRun: [spyware Doctor] c:\documents and settings\marshall\desktop\sdsetup_revwire207.exe -min

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [NDSTray.exe] NDSTray.exe

mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE

mRun: [smoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe

mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe

mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe

mRun: [TFncKy] TFncKy.exe

mRun: [TDispVol] TDispVol.exe

mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [intelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"

mRun: [intelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [TPSMain] TPSMain.exe

mRun: [PDUiP6210DMon] c:\program files\canon\memory card utility\ip6210d\PDUiP6210DMon.exe

mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon

mRun: [CFSServ.exe] CFSServ.exe -NoClient

mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE

mRun: [LogitechCameraAssistant] c:\program files\logitech\video\CameraAssistant.exe

mRun: [LogitechVideo[inspector]] c:\program files\logitech\video\InstallHelper.exe /inspect

mRun: [LogitechCameraService(E)] c:\windows\system32\ElkCtrl.exe /automation

mRun: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [vptray] c:\progra~1\symant~1\VPTray.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

StartupFolder: c:\docume~1\marshall\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html

IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html

IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html

IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://raquelmarshall.spaces.live.com//PhotoUpload/MsnPUpld.cab

DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab

DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab

DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://messenger.zone.msn.com/binary/ZIntro.cab56649.cab

DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab

DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

Handler: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - c:\windows\wc98pp.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Notify: igfxcui - igfxdev.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

============= SERVICES / DRIVERS ===============

.

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]

R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-14 54752]

R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]

R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-11 106104]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120111.002\naveng.sys [2012-1-11 86136]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120111.002\navex15.sys [2012-1-11 1576312]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]

S3 SQTECH930B;USB 2.0 PC CAMERA;c:\windows\system32\drivers\capt930b.sys --> c:\windows\system32\drivers\Capt930b.sys [?]

S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-12-1 1252232]

.

=============== Created Last 30 ================

.

2012-01-11 00:21:01 -------- d-----w- c:\documents and settings\marshall\application data\Malwarebytes

2012-01-11 00:20:49 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2012-01-11 00:17:22 -------- d-----w- c:\documents and settings\all users\application data\PC Tools

.

==================== Find3M ====================

.

2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys

2011-11-17 19:00:47 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll

2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl

2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec

2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll

2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll

2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-10-24 18:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx

2011-10-24 18:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts

2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll

.

============= FINISH: 21:42:07.76 ===============

Your help would be greatly appreciated. Thank you very much in advance :)

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Hello,

Please advise if you have resolved your issue.

IF not and you need guided help, then do the following.

If we do not hear back from you in 3 days, this thread will be deleted.

Step 1

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 2

Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

Step 3

Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.

  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Step 4

Download Security Check by screen317 and save it to your Desktop: here or here

  • Run Security Check
  • Follow the onscreen instructions inside of the command window.
  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

Step 5

Close all open browsers at this point.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Start Internet Explorer

Using Internet Explorer browser only, go to BitDefender Quickscan website:

http://quickscan.bitdefender.com

and click "Start Scan".

Observe your browser in case it shows a notice/message bar to allow download and installation of a tool.

Allow the download and install of qsax.cab from BitDefender. Right-click the IE info bar and select Install to install the BitDefender quick scan module.

If prompted, reply yes to allow it to run.

Press the Allow button and follow prompts.

Press the "Start Scan" once more.

You'll see the EULA in a pop-up window. Click the I accept & then the OK button

Note: The FAQ is here --> http://quickscan.bitdefender.com/faq/

and that QuickScan has no removal capability.

The site boasts a 60-second scan. Do have patience as it likely will take longer.

It may seem to stall at moments, but have patience; it will move on.

You'll see a progress bar at top right of window.

Hopefully you will see a No infections found in the bar-winddow. Press the View Log button.

The log report will show in your text editor. Save the log.

Do a Select ALL, Copy. Then paste contents into your next reply.

RE-Enable your antivirus program.

Copy & Paste contents of Log.txt & Info.txt & Checkup.txt & log from Bitdefender.

Use separate replies as needed if logs do not fit into one reply box.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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