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Really need help with respawning infection

leneal

By leneal
in Resolved Malware Removal Logs

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leneal

leneal

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Posted

Despite my son's conscientiousness, his laptop (running Windows 7) was infected this past weekend by at least two malware files that I just can’t kill. I'm at a loss as to what to do next, and he flies back to college this weekend!

One file shows up when I run a Malwarebytes scan -- a Backdoor.Agent in the registry at HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon|Shell. MB quarantines and deletes the file, but it respawns. The second is detected by Avira -- identified as TR/ATRAPS/Gen 2 Trojan. The file is named C:/Users/Adam/AppData/Local/4f84d729U/800000cb.@ Avira similarly quarantines and deletes, but it too respawns shortly thereafter.

In the course of researching, I came across info about the StartNow toolbar and how it’s often connected with malware. When I discovered it on my son's laptop(which neither he nor I recall ever being installed -- or even seeing), I tried to uninstall that. I see from the attached logs that some of that survives too.

I have pasted the DDS and HijackThis logs below and uploaded the DDS attachment.

Given my son's fast approaching departure, I'm very eager to find a solution. Any and all help greatly appreciated!

=====================================================

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_25

Run by Adam at 22:11:31 on 2012-01-08

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5941.3916 [GMT -5:00]

.

AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}

AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}

SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\FBAgent.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\conhost.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe

C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

C:\Program Files\P4G\BatteryLife.exe

C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe

C:\Program Files (x86)\ASUS\Splendid\ACMON.exe

C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe

C:\Windows\SysWOW64\ACEngSvr.exe

C:\Program Files (x86)\ASUS\Wireless Console 3\WimaxConsole.exe

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Trend Micro\Titanium\TiMiniService.exe

C:\Program Files\Trend Micro\Titanium\TiResumeSrv.exe

C:\Windows\system32\conhost.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe

C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\SRS Labs\SRS Premium Sound Control Panel\SRSPremiumPanel_64.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Windows\AsScrPro.exe

C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\ASUS\ControlDeck\ControlDeck.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\explorer.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

C:\Windows\splwow64.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\taskhost.exe

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uDefault_Page_URL = hxxp://asus.msn.com

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

uRun: [best Buy pc app] C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms

uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

mRun: [updateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

mRun: [updateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe

mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [startNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{60D6618B-153F-4353-8185-908E676E5888}\_DCE9A4DB2A5F2786140FA3.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SRSPRE~1.LNK - C:\Windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

TCP: Interfaces\{BAB135DB-DB68-4236-8FA2-67E893D1F1AC} : NameServer = 192.168.2.10

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.5.1234\6.5.1234\TmBpIe32.dll

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll

BHO-X64: Trend Micro NSC BHO - No File

BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll

BHO-X64: TmBpIeBHO - No File

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

mRun-x64: [updateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

mRun-x64: [updateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe

mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

mRun-x64: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [startNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\02wqxpg8.default\

FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20110927&q=

FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll

FF - plugin: C:\Program Files (x86)\Common Files\Wolfram Research\Browser\8.0.1.2063897\npmathplugin.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]

R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2011-5-29 136360]

R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2011-5-29 269480]

R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]

R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]

R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-9-1 408576]

R2 TiMiniService;TiMiniService;C:\Program Files\Trend Micro\Titanium\TiMiniService.exe [2010-10-26 241488]

R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-1 2320920]

R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-9-1 911872]

R3 bpenum;bpenum;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]

R3 bpmp;Intel® Centrino® WiMAX 6050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]

R3 bpusb;bpusb;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]

R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]

R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]

R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]

R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-8 1153368]

S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe --> C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [?]

S3 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2010-12-1 267480]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2008-12-8 533344]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]

S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]

S3 SIVDriver;SIV Kernel Driver;\??\C:\Windows\system32\Drivers\SIVX64.sys --> C:\Windows\system32\Drivers\SIVX64.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-01-09 01:53:59 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-01-09 01:53:59 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2012-01-09 01:44:12 121816 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll

2012-01-09 01:44:11 97240 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll

2012-01-09 01:44:11 814040 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll

2012-01-09 01:44:11 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll

2012-01-09 01:44:11 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll

2012-01-09 01:44:11 486360 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll

2012-01-09 01:44:11 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll

2012-01-09 01:44:11 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll

2012-01-09 01:44:11 2124760 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

2012-01-09 01:44:11 2106216 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_43.dll

2012-01-09 01:44:11 1998168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_43.dll

2012-01-09 01:44:11 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll

2012-01-08 20:59:20 -------- d-----w- C:\Users\Adam\AppData\Roaming\SUPERAntiSpyware.com

2012-01-08 20:59:02 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

2012-01-08 20:59:02 -------- d-----w- C:\Program Files\SUPERAntiSpyware

2012-01-08 02:22:21 -------- d-sh--w- C:\Users\Adam\AppData\Local\4f84d729

.

==================== Find3M ====================

.

2012-01-09 01:26:04 17920 ----a-w- C:\Windows\System32\rpcnetp.exe

2012-01-09 01:26:01 58288 ----a-w- C:\Windows\SysWow64\rpcnet.dll

2011-12-10 20:24:08 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2011-11-24 04:52:09 3145216 ----a-w- C:\Windows\System32\win32k.sys

2011-11-05 05:41:43 1188864 ----a-w- C:\Windows\System32\wininet.dll

2011-11-05 05:32:50 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-11-05 04:35:00 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-11-05 04:26:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-11-05 03:32:47 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2011-11-05 02:48:51 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-10-27 16:23:01 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-10-26 05:21:20 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2011-10-15 06:31:56 723456 ----a-w- C:\Windows\System32\EncDec.dll

2011-10-15 05:38:59 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll

.

============= FINISH: 22:12:10.63 ===========

============================

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:02:26 PM, on 1/8/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe

C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe

C:\Windows\SysWOW64\ACEngSvr.exe

C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\AsScrPro.exe

C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe

C:\Program Files (x86)\ASUS\ControlDeck\ControlDeck.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Users\Adam\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: StartNow Toolbar - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll (file missing)

O4 - HKLM\..\Run: [updateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

O4 - HKLM\..\Run: [updateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe

O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [startNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"

O4 - HKCU\..\Run: [best Buy pc app] C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')

O4 - Global Startup: FancyStart daemon.lnk = ?

O4 - Global Startup: SRS Premium Sound.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{BAB135DB-DB68-4236-8FA2-67E893D1F1AC}: NameServer = 192.168.2.10

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll

O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe

O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe

O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe

O23 - Service: Intel® PROSet/Wireless WiMAX Red Bend Device Management Service (DMAgent) - Red Bend Ltd. - C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\SysWOW64\rpcnet.exe

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: TiMiniService - Trend Micro Inc. - C:\Program Files\Trend Micro\Titanium\TiMiniService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: Updater Service for StartNow Toolbar - Unknown owner - C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: Intel® PROSet/Wireless WiMAX Service (WiMAXAppSrv) - Intel® Corporation - C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13213 bytes====

Sorry for the bump. Can anyone help?

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leneal

leneal

Posted
  • Author
Posted

I think I finally cleaned my son's computer. I am posting my solution in case my experience will be helpful to other members. (Of course, if anyone sees that I continue have a risk of infection, please let me know!)

I decided that I would retrace my steps and repeat my cleaning efforts from scratch. I booted up in safe mode and ran an Avira scan, which found nothing (as before). I ran a Malwarebytes scan which, this time, did not find the backdoor agent in the registry but instead found an agent in a Java deployment folder. As prompted, I quarantined, deleted, and rebooted.

On reboot, I've run full Avira and Malwarebytes scans. Clean. I've also ran Spybot S&D and SUPERAntispyware again. Clean. I downloaded and ran Kaspersky TDSSKiller. Clean. (If anyone has suggestions for other apps to run, do tell me.)

I'm not sure what made the difference, but it's a gift horse in any event.

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Maurice Naggar

Maurice Naggar

Posted
Posted

@leneal

This system has 2 antivirus appliactions installed. If both are now set to actively monitor the system, Then a deadlock is likely to occur caused by having the 2 a-vs.

The report showed this sys having both Trend Micro Titanium and Avira AntiVir !!

Also, about Spybot that is also installed: Be sure the Teatimer (live monitor) is NOT on. Otherwise, that could lead to conflicts down the road.

If your son's system is still around at your place, give me a heads up/reply to this Topic.

If I do not hear from you in next 2-3 days or so, I will close this topic.

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leneal

leneal

Posted
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Posted

Thanks for the catches, Maurice!

My son has already flown back to school, but I will ask him to make sure that Teatimer is turned off. (Pretty sure it is not.) I have to admit, with embarassment, that I did not notice he had two AVs running at the same time. I installed Ariva for him; did not pick up on Trend Micro being there too (and will have to ask him he got it). I'll have him disable Trend Micro, but let me know if you think that might be the wrong call.

Does it appear his system is clean at this point, or are there other steps I should have him take?

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Maurice Naggar

Maurice Naggar

Posted
Posted (edited)

Avira is a very good anti-virus program.

His system has an outdated Java runtime which needs to be removed and the current one downloaded and setup.

Could not tell you whether it is clean without having him run some more tests.

For your son's system:

Your Java runtime is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

  • Download the latest version of Windows 7/XP/Vista/2000/2003/2008 Offline and save it to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, select Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u30-windows-i586-s.exe to install the newest version.
    ( jre-6u30-windows-x64.exe if this is a 64-bit Windows o.s.)

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup) javaicon.gif
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
        Trace and Log Files

      [*]Click OK on Delete Temporary Files Window

      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

      [*]Click OK to leave the Temporary Files Window

Small tweaks for Java runtime, since most all users do not need to load Java at each Windows startup:

Click Advanced Tab. Expand the Miscellaneous item.

UN-check the line Java quick starter

Press Apply then OK. Close the applet when done.

To test your Java Run-time, you may go to this page http://www.java.com/en/download/help/testvm.xml

When all is well, you should see Java Version: Java 6 Update 30 from Sun Microsystems Inc.

ALSO

Using Internet Explorer browser only, go to ESET Online Scanner website:

Windows 7 or Vista users should start IE by Start >> Internet Explorer >> Right-Click and select Run As Administrator.

  • Accept the Terms of Use and press Start button;
  • Approve the install of the required ActiveX Control, then follow on-screen instructions;
  • Enable (check) the Remove found threats option, and run the scan.
  • After the scan completes, the Details tab in the Results window will display what was found and removed.
    • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt.

    Look at contents of this file using Notepad or Wordpad.

    The Frequently Asked Questions for ESET Online Scanner can be viewed here

    http://www.eset.com/onlinescan/cac4.php?page=faq

    • From ESET Tech Support: If you have ESET NOD32 installed, you should disable it prior to running this scanner.
      Otherwise the scan will take twice as long to do:
      everytime the ESET online scanner opens a file on your computer to scan it, NOD32 on your machine will rescan the file as a result.
    • It is emphasized to temporarily disable any pc-resident {active} antivirus program prior to any on-line scan by any on-line scanner.
      (And the prompt re-enabling when finished.)
    • If you use Firefox, you have to install IETab, an add-on. This is to enable ActiveX support.

ALSO

Download Security Check by screen317 and save it to your Desktop: here or here

  • Run Security Check
  • Follow the onscreen instructions inside of the command window.
  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

Then copy/paste the following into your post (in order):
  • the contents of ESET scan log;
    and
  • the contents of checkup.txt

The latter will only be a report on current status and is not any fix.

Edited by Maurice Naggar
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leneal

leneal

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Thank you for your patience, Maurice. Here's what we have.

First, Java reinstall. He removed the old java (there was only one version) and installed the latest. As an fyi, when he selected java to remove it through the Add/Delete, he was asked whether he wanted this program updated automatically. Curiously, if he selected "no," the uninstall would stop, and the old java was not removed. Anxious that this behavior might be some remnant of the malware, I had him uninstall the old java through Revo Uninstaller. That did the trick. Through the java link, he confirmed that Java 6 Update 30 is the version installed. He also doublechecked to confirm only one copy of java appears in Add/Delete.

Second, Java tweaks. He followed your instructions about the tweaking. One glitch: the Trace and Log files is checked, but Applications and Applets is greyed out. When he mouses over it, he gets the message "Applications and Applets cached by Java web start and java-plugin cannot be deleted when cache is disabled".

Third, ESET Online Scanner. When he ran the scanner last night, ESET identified and cleaned three files: win64/sirefef, variants u, o and q. Unfortunately, my son lost the log file because he inadvertantly left checked the boxes that delete quaranteed files and uninstall the application on close. (Apparently, the log files disappears with uninstall.) Because the scan takes so long, he didn't have time to rerun it last night; should I still have him do so and post the log? Btw, I'm not sure where the delete files were, but his pc is running fine.

Fourth, Security Check. Here's the checkup.txt:

Results of screen317's Security Check version 0.99.30

Windows 7 x64

Internet Explorer 8 Out of date!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

Avira AntiVir Personal - Free Antivirus

WMI entry may not exist for antivirus; attempting automatic update.

Avira successfully updated!

```````````````````````````````

Anti-malware/Other Utilities Check:

MVPS Hosts File

Spybot - Search & Destroy

Adobe Flash Player 11.0.1.152

Adobe Reader 9 Adobe Reader out of date!

Mozilla Firefox (9.0.1)

````````````````````````````````

Process Check:

objlist.exe by Laurent

Spybot Teatimer.exe is disabled!

Avira Antivir avgnt.exe

Avira Antivir avguard.exe

Trend Micro Titanium TiMiniService.exe

Trend Micro Titanium TiResumeSrv.exe

``````````End of Log````````````

Fifth, I had him look at the Trend Micro. It's a free trial that he's never launched, so I don't think he actually has two AVs running at once. (At least, I hope not.) Should I have him delete or uninstall the application?

Thanks for all your help!

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leneal

leneal

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Got it. Here's the log:

ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)

# OnlineScanner.ocx=1.0.0.6583

# api_version=3.0.2

# EOSSerial=

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2012-01-21 07:05:32

# local_time=2012-01-21 02:05:32 (-0500, Eastern Standard Time)

# country="United States"

# lang=1033

# osver=6.1.7601 NT Service Pack 1

# compatibility_mode=512 16777215 100 0 35033775 35033775 0 0

# compatibility_mode=1797 16775165 100 94 0 62763436 0 0

# compatibility_mode=5893 16776574 100 94 16615196 78713537 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=145150

# found=0

# cleaned=0

# scan_time=2645

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Maurice Naggar

Maurice Naggar

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I suppose so. Have him get and run the following utility to cleanup after tools that I had you use.

I'll mark the topic for closure.

Close any open work-documents and user-started programs, as this utility will do a reboot-restart.

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

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leneal

leneal

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Maurice, I apologize. You had asked for an updated Security Check report and I forgot to post. Here it is:

Results of screen317's Security Check version 0.99.30

Windows 7 x64

Internet Explorer 8 Out of date!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

Avira AntiVir Personal - Free Antivirus

ESET Online Scanner v3

WMI entry may not exist for antivirus; attempting automatic update.

Avira successfully updated!

```````````````````````````````

Anti-malware/Other Utilities Check:

MVPS Hosts File

Spybot - Search & Destroy

Adobe Flash Player 11.0.1.152

Adobe Reader 9 Adobe Reader out of date!

Mozilla Firefox (9.0.1)

````````````````````````````````

Process Check:

objlist.exe by Laurent

Spybot Teatimer.exe is disabled!

Avira Antivir avgnt.exe

Avira Antivir avguard.exe

Trend Micro Titanium TiMiniService.exe

Trend Micro Titanium TiResumeSrv.exe

``````````End of Log````````````

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Maurice Naggar

Maurice Naggar

Posted
Posted (edited)

On the after-cleaning of TrendMicro, see

TrendMicro Removal Tool

See this article at Trend Micro Support

http://esupport.tren...us/1056455.aspx

Cause you see the remnants of TM Titanium above. If you need more help on that removal, please check the TM support site.

On Internet Explorer, he ought to visit Windows Update and seek the Internet Explorer 9 version.

The Java tweak is not a biggie. You can disregard the "tweaks" I mentioned.

On Adobe Reader, use the in-built HELP menu and Check for Updates. !!! (amended notation)

Convey the following safety tips to your son. His system is a valuable asset and carries (I'm sure) important documents, so invest some time in prevention and learning about safety.

We are finished here. Best regards.

Edited by Maurice Naggar
amended re Adobe Reader
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