Run-time error 13

[critter716]

Hey, I've noticed my notebook was infected today (OS: XP Home SP3). I have it running in safe mode. I've reliably used mbam for a few years but this is the first time I've had this error. Maybe the infection has taken over? I used the chameleon software as well. I googled the error before, but none of the 'regional & languages options' fixes worked for me. I'm not risking loading up the comp with internet access, but I have another console, and a flashdrive. I need help. Thanks.

[AdvancedSetup]

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

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[critter716]

As you know, I don't need help removing malware I can't scan. This about a runtime error that occurs. First time poster, maybe I am posting to the wrong thread?

[exile360]

It's likely that the error you're seeing is due to the infection. It would be best to follow the above instructions posted by AdvancedSetup so that one of our expert helpers can provide you with one on one assistance with getting the infections removed, which will hopefully resolve the error message that you're receiving when you attempt to execute Malwarebytes Anti-Malware. Once your system is verified by the expert helper as being clean, if you are still receiving the error message, then we'll assist you further with that issue, but the most important thing right now is to get the infections removed from the system.

[critter716]

At this moment, I am. I apologize for the improper posting etiquette. I'll be posting my dds logs to the proper links provided. Thank you.

[exile360]

No need to apologize, we're glad to help .