charl Posted January 8, 2012 ID:514885 Share Posted January 8, 2012 My hotmail account was hacked and now I'm worried that my computer is infected. I've run the Malwarebytes scan and Windows Defender and they show no infections. Thank you for any help. Charl I've attached the 2 files..attach.txtdds.txt Link to post Share on other sites More sharing options...
David H. Lipman Posted January 8, 2012 ID:514904 Share Posted January 8, 2012 My hotmail account was hacked and now I'm worried that my computer is infected. I've run the Malwarebytes scan and Windows Defender and they show no infections. Thank you for any help. Charl I've attached the 2 files..The first thing to do is change your Hotmail password to a Strong Password. Have you done this ? Link to post Share on other sites More sharing options...
charl Posted January 8, 2012 Author ID:514906 Share Posted January 8, 2012 I'm closing the account. My real concern is whether my computer is infected with viruses I can't detect. Link to post Share on other sites More sharing options...
David H. Lipman Posted January 8, 2012 ID:514908 Share Posted January 8, 2012 I'm closing the account. My real concern is whether my computer is infected with viruses I can't detect.Hacked email accounts, especially those with Webmail interfaces, are often not borne from malware but from weak passwords. Just closing an email account is not enough. You must be cognizant of the effects that a weak password have and institute a Strong Password to mitigate such account take-overs in the future.Of course removing malware is important but in a case like this, it may or may not even play a role. Link to post Share on other sites More sharing options...
charl Posted January 8, 2012 Author ID:514926 Share Posted January 8, 2012 I hear you about the stronger password and understand.Can you tell from the logs whether my computer is infected. Link to post Share on other sites More sharing options...
David H. Lipman Posted January 8, 2012 ID:514952 Share Posted January 8, 2012 I hear you about the stronger password and understand.Can you tell from the logs whether my computer is infected.I don't read logs on forums, sorry. Someone else would have to interpret them. Link to post Share on other sites More sharing options...
Staff screen317 Posted February 23, 2012 Staff ID:529911 Share Posted February 23, 2012 charl,Hi and welcome to Malwarebytes.Do you still need help? Link to post Share on other sites More sharing options...
Staff screen317 Posted March 1, 2012 Staff ID:531976 Share Posted March 1, 2012 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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