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Ammyy Admin Scam

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So our family computer fell victim to the Ammyy scam which has been fairly well reported on ; telephone call, downaloaded Ammyy Admin program, gave out user ID, and only then aborted call. My father said the program was only open and running for a few minutes before he pulled the connection.

I've read a lot of posts on this program and it all the advice seems to be quite user specific. Can anyone help? We're not that good with this stuff.

We're running Windows 7 home.

What I've done so far :-

1. Disconnected computer from internet

2. Closed the Ammyy Dmin program

3. Ran Malwarebytes (free trial version)

4. Ran general windows virus scanner

5. Deleted the saved .exe file which was downloaded from the site

6. Exhaustively searched for the Ammyy Admin program in a wide variety of locations on the PC.

When the computer is on it shows no sign of the program in taskmanager, programs or processes.

Is it gone? Or is there likely to be other viruses/spyware involved?

Any help would be greatly appreciated!

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Hello lostdog: :welcome:

If you think your system is infected, here are the steps needed to get your computer cleaned:

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

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As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start your own topic in the
Malware Removal - HijackThis Logs subforum
so a qualified expert can help you fix any malware related problems/infections you may have.

  • Please read and
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  • One of the
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  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
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    • You may send a Private Message to a Moderator asking for assistance.


Alternatively, as a paying customer, you can contact the help desk at


If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the Add-Reply.png button instead of other ones when you start replying. :)

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