XP Antivirus 2012 + Automatic Updates

[soulsilver2010]

About three weeks ago, one of my computers was infected with XP Antivirus 2012. And I have another one to work on with 7 Antivirus 2012.

Anyway, the rogue was removed and fixed. However, Windows cannot turn Automatic Updates back on, and going to the Microsoft Update site presents an "Unexpected Error", then refuses to go any farther. Security Center constantly nags about it, and I'm not sure if there's another way of installing patches.

Thanks

[1PW]

Hello soulsilver:

You may still have some residual registry corruption and/or the possibility of incomplete malware removal.

If you think your system is infected, here are the steps needed to get your computer cleaned:

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As we don't deal with malware removal in the

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[mentormatt8]

About three weeks ago, one of my computers was infected with XP Antivirus 2012. And I have another one to work on with 7 Antivirus 2012.

Anyway, the rogue was removed and fixed. However, Windows cannot turn Automatic Updates back on, and going to the Microsoft Update site presents an "Unexpected Error", then refuses to go any farther. Security Center constantly nags about it, and I'm not sure if there's another way of installing patches.

Thanks

As stated, you have some residual problems within the registry. Is Automatic Updates the only problem you have remaining after having removed the XP Antivirus 2012 virus?

I was in the exact same situation, and even after successfully removing the virus using Malwarebytes, I still had no internet access.

I looked into the windows system log and initially found RPC problems. Turned out the registry was missing a key Afd altogether.

Fixing of this is described in Part 2 here http://annoyances-resolved.blogspot.com/2012/01/how-to-remove-xp-antivirus-2012-virus.html

Not exactly your problem but the general idea is the same. Look for the errors in the system log, and repair/restore any missing services, both as files and in the Registry.

[daledoc1]

@ mentormatt8:

Thanks very much for your well-intentioned reply.

However, please note that regular members are not permitted to provide malware removal advice here at the MBAM forums.

That's why 1PW directed soulsilver2010 to the malware removal section for help by an authorized expert.

If you would like to learn how to become an expert helper, there is some information in this post.

Thanks for your understanding & welcome to MBAM,

daledoc1