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update question

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  • Staff

This issue reared it's head last week and was supposedly resolved, but I've got one user in support also now experiencing this.

Lets hope it gets resolved just as quickly.

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  • Root Admin

It could just be the time difference between updates on different servers. Once the update is pushed out then all 900 Servers have to get a copy of it and the caching of browsers and sites plays into it somewhat. I would just wait till tomorrow and try the update again.

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No proxy.

Didi a re-install again this morning and all is well for now.

After update if I tried to update again I would get the "you have the latest database version" message.

A few minutes ago I ran the update and got "successfully updated from 1708 to 1709".

Good for now!

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I just stopped all traffic and tried to update. That causes MBAM to display "update failed. Make sure you have a connection and MBAM has access to internet".

When I allow traffic again and click update, MBAM goes back to "the database was successfully updated from version 1711 to 1711".

Not the firewall.

But I do appreciate the help.

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  • 1 month later...

Well, I finally solved this problem. MBAM can only be updated while in the admin account.

I spend most of my time online in a user account. I can update other programs in the user account,

some require typing in the admin password.

With MBAM I have to switch users and log into admin to update.

Is there any way around this?

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