hxmheide Posted January 6, 2012 ID:514313 Share Posted January 6, 2012 Malwarebytes detected this outgoing bug - could you please let me know how to get rid of it permanently - and what this bug has possibly sent out? The full message I am getting is in French:Blocage réussi de l'accès à un site potentiellement malveillant: 89.28.69.139 (Type: outgoing)Thanks for your help! Link to post Share on other sites More sharing options...
Haleo Posted January 7, 2012 ID:514370 Share Posted January 7, 2012 Hello hxmheide and welcome to the Malwarebytes forums.A consistent blocking of an outgoing IP address is a sign of an infection. If you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult You have 3 Options that you can choose from as listed below: Option 1 —— Free Expert advice in the Malware Removal Forum Option 2 —— Paying customer -- Contact Support via email Option 3 —— Premium, Fee-Based Support OPTION 1 As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have. Please read and follow the directions here, skipping any steps you are unable to complete. After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post. NOTE: Please do not post back to (bump) your topic within the first 48 hours. Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again. Or You may send a Private Message to a Moderator asking for assistance. OPTION 2 Alternatively, as a paying customer, you can contact the help desk by filling out the form here. OPTION 3 If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site.Please be patient, someone will assist you as soon as possible.PS: Please use the "Add Reply" button not the Reply button when you start replying. Link to post Share on other sites More sharing options...
noknojon Posted January 7, 2012 ID:514407 Share Posted January 7, 2012 Hi -Do you (or any person) on that computer play, or have ever played WoW ??The IP you queried is a server link for this game, so you may have linked to that site via WoW -Category:World of Warcraft - Private ServersSite Name:Online.StarNet.MD (Moldavia)It is not listed as bad on any site.If you keep getting an outgoing message and nobody has ever played WoW on that computer please follow the directions from Haleo -Thank You - Link to post Share on other sites More sharing options...
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