Malwarebytes has stopped working

[m5l86]

Won't load, crashes upon launch. Vista 64bit. Happened as soon as I updated to latest version (1.60.0.1800 I believe)

Thank you

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29

Run by Matt at 20:05:42 on 2012-01-04

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============== Running Processes ===============

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C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe

C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Program Files (x86)\HP Webcam\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe

C:\Program Files (x86)\Lenovo\Lenovo Standard Keyboard Driver\SkDaemond.exe

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Users\Matt\Desktop\dds.scr

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============== Pseudo HJT Report ===============

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uStart Page = hxxp://www.lenovo.com

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

mRun: [skDaemond] C:\Program Files (x86)\Lenovo\Lenovo Standard Keyboard Driver\SkDaemond.exe

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000

IE: Free YouTube to MP3 Converter - C:\Users\Matt\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{9210F781-224A-436E-B3B6-1B10859CE243} : DhcpNameServer = 75.75.75.75 75.75.76.76

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

mRun-x64: [skDaemond] C:\Program Files (x86)\Lenovo\Lenovo Standard Keyboard Driver\SkDaemond.exe

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

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================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\i4lermkw.default\

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll

FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\i4lermkw.default\extensions\LogMeInClient@logmein.com\plugins\npRACtrl.dll

FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\i4lermkw.default\extensions\TechnicianConsole@logmeinrescue.com\plugins\npRescue.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: network.protocol-handler.warn-external.dnupdate - false

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============= SERVICES / DRIVERS ===============

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R? ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect

R? AVGIDSAgent;AVGIDSAgent

R? clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64

R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86

R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64

R? gupdate;Google Update Service (gupdate)

R? gupdatem;Google Update Service (gupdatem)

R? PerfHost;Performance Counter DLL Host

R? ScreamBAudioSvc;ScreamBee Audio

R? USBAAPL64;Apple Mobile USB Driver

R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0

R? yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller

S? !SASCORE;SAS Core Service

S? AMD External Events Utility;AMD External Events Utility

S? amdkmdag;amdkmdag

S? amdkmdap;amdkmdap

S? AVGIDSDriver;AVGIDSDriver

S? AVGIDSEH;AVGIDSEH

S? AVGIDSFilter;AVGIDSFilter

S? Avgldx64;AVG AVI Loader Driver

S? Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield

S? Avgrkx64;AVG Anti-Rootkit Driver

S? Avgtdia;AVG TDI Driver

S? avgwd;AVG WatchDog

S? DAdderFltr;DeathAdder Mouse

S? dtsoftbus01;DAEMON Tools Virtual Bus Driver

S? FontCache;Windows Font Cache Service

S? HECIx64;Intel® Management Engine Interface

S? OKAV Agent Service;OKAV Agent Service

S? rt61x64;Ralink RT61 Wireless Driver for Windows Vista

S? SASDIFSV;SASDIFSV

S? SASKUTIL;SASKUTIL

S? uCamMonitor;CamMonitor

.

=============== File Associations ===============

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JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

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=============== Created Last 30 ================

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2012-01-02 20:48:17 -------- d-----w- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE

2012-01-02 08:52:22 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-01-01 02:54:57 12800 ----a-w- C:\Windows\SysWow64\WING32.DLL

2012-01-01 02:54:56 -------- d-----w- C:\Program Files (x86)\3DO

2011-12-15 05:16:05 -------- d-----w- C:\Users\Matt\AppData\Roaming\GeoVid

2011-12-15 05:15:55 89088 ----a-w- C:\Windows\SysWow64\atl71.dll

2011-12-15 05:15:55 60416 ----a-w- C:\Windows\SysWow64\dsetup.dll

2011-12-15 05:15:55 1060864 ----a-w- C:\Windows\SysWow64\mfc71.dll

2011-12-15 05:15:55 1047552 ----a-w- C:\Windows\SysWow64\mfc71u.dll

2011-12-15 04:16:39 85504 ----a-w- C:\Windows\System32\csrsrv.dll

2011-12-15 04:16:34 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-12-15 04:16:34 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-12-15 04:16:27 559616 ----a-w- C:\Windows\System32\EncDec.dll

2011-12-15 04:16:27 429056 ----a-w- C:\Windows\SysWow64\EncDec.dll

2011-12-15 04:16:22 2764800 ----a-w- C:\Windows\System32\win32k.sys

2011-12-15 04:16:18 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat

2011-12-15 04:16:17 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat

2011-12-13 05:35:06 -------- d-----w- C:\Program Files\iPod

2011-12-13 05:35:04 -------- d-----w- C:\Program Files\iTunes

2011-12-13 05:35:04 -------- d-----w- C:\Program Files (x86)\iTunes

2011-12-11 04:00:28 -------- d-----w- C:\Users\Matt\AppData\Local\DOSBox

2011-12-11 04:00:22 -------- d-----w- C:\Program Files (x86)\DOSBox-0.74

2011-12-11 03:49:32 279616 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys

2011-12-11 03:49:25 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite

2011-12-11 03:48:49 -------- d-----w- C:\Users\Matt\AppData\Roaming\DAEMON Tools Lite

2011-12-11 03:48:46 -------- d-----w- C:\ProgramData\DAEMON Tools Lite

2011-12-09 02:37:04 -------- d--h--w- C:\$AVG

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==================== Find3M ====================

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2011-11-15 03:57:32 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll

2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll

2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl

2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll

2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-10-24 21:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2011-10-24 21:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

2011-10-16 01:13:25 98304 ----a-w- C:\Windows\W2BNEUnin.exe

2011-10-16 01:13:25 2829 ----a-w- C:\Windows\W2BNEUnin.pif

2011-10-07 13:23:46 283728 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

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============= FINISH: 20:05:55.17 ===============

[m5l86]

Anyone?

[LDTate]

Please do the following to see if it resolves the issue: Post back and let us know please

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[m5l86]

Thank you, that fixed the problem. All looks good.

[LDTate]

You're more than welcome.

Glad we were able to help

Peace be with you

[LDTate]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.