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Yes, I ran the mbam-clean process, rebooted, turned off Avira Anti-virus, reinstalled Malwarebytes 1.6, turned Avira back on. Everything is fine unless I enable the protection module. If realtime protection is turned on, the computer will not come up to the Desktop. If by some chance it does, the screen shows an active revolving cursor, as if there were a program starting to run. I can move the cursor, but if I try to double click on an application to run, the computer locks up. The only way I can get it to come back to a normal desktop startup screen, is to restart the computer in safe mode and uncheck the realtime protection module in malwarebytes, and do a reboot.

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Set Exclusions for Malwarebytes' Anti-Malware in Avira on 32 bit Windows Versions:

  1. Open Avira and click on Local Protection on the left
  2. Click on Realtime Protection
  3. Click on Configuration on the upper right
  4. Click the checkbox next to Expert mode on the upper left so that it is checked
  5. Under Guard, click the + next to Scan to expand the list
  6. Click on Exceptions
  7. Under Processes to be omitted by the Guard click the ... button next to the blank white box
  8. In the browse window that opens, navigate to C:\Program Files\Malwarebytes' Anti-Malware
  9. Double-click on mbam.exe then click the Add button
  10. Repeat steps 7-9 for the following files:
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

[*]Click on Apply

[*]Close Avira's window

Set Exclusions for Malwarebytes' Anti-Malware in Avira on 64 bit Windows Versions:

  1. Open Avira and click on Local Protection on the left
  2. Click on Realtime Protection
  3. Click on Configuration on the upper right
  4. Click the checkbox next to Expert mode on the upper left so that it is checked
  5. Under Guard, click the + next to Scan to expand the list
  6. Click on Exceptions
  7. Under Processes to be omitted by the Guard click the ... button next to the blank white box
  8. In the browse window that opens, navigate to C:\Program Files (x86)\Malwarebytes' Anti-Malware
  9. Double-click on mbam.exe then click the Add button
  10. Repeat steps 7-9 for the following files:
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

[*]Click on Apply

[*]Close Avira's window

Set Exclusions for Avira in Malwarebytes' Anti-Malware:

  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on Avira and click OK
  • Close Malwarebytes' Anti-Malware

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