Windows Updates Fail, Browser Redirection

[sdct]

Hello,

I followed the instructions for removing XP Security 2012, they worked wonderfully. Unfortunately I'm still experiencing browser redirects and am unable to reach the Windows Updates site. Also, whenever the computer is connected to the internet it attempts to update Adobe Flashplayer (which isn't installed) so that is definately fake.

Here are the logs requested.

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24

Run by Owner at 23:03:43 on 2011-12-30

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.122 [GMT -6:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\windows\system\hpsysdrv.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\LTMSG.exe

C:\Program Files\Multimedia Card Reader\shwicon2k.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Olympus\ib\olycamdetect.exe

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\1.3.21.79\GoogleCrashHandler.exe

C:\Program Files\iPod\bin\iPodService.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://finance.yahoo.com/q?s=mtrn&ql=1

uDefault_Search_URL = hxxp://srch-us10.hpwis.com/

mSearch Bar = hxxp://srch-us10.hpwis.com/

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = localhost;*.local

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - No File

TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File

TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [Olympus ib] "c:\program files\olympus\ib\olycamdetect.exe" /Startup

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [LTMSG] LTMSG.exe 7

mRun: [PS2] c:\windows\system32\ps2.exe

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [sunkist2k] c:\program files\multimedia card reader\shwicon2k.exe

mRun: [AlcxMonitor] ALCXMNTR.EXE

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [MDS_Menu] "c:\program files\olympus\ib\muitransfer\muistartmenu.exe" "c:\program files\olympus\ib" updatewithcreateonce "software\olympus\ib\1.0"

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL

LSP: mswsock.dll

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1280366102843

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1280366417468

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

Notify: igfxcui - igfxsrvc.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\4kpa6a0t.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.dogpile.com/

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\documents and settings\owner\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\olympus\ib utilities\firefox plugin\npIbInst.dll

FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nppl3260.dll

FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nprpjplug.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

FF - Ext: <?xmlversion=1.0?><RDF xmlns=http://www.w3.org/1999/02/22-rdf-syntax-ns# xmlns:em=http://www.mozilla.org/2004/em-rdf#><Description about=urn:mozilla:install-manifest><em:id>{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060} - %profile%\extensions\{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

.

============= SERVICES / DRIVERS ===============

.

.

=============== Created Last 30 ================

.

2011-12-31 05:01:13 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{75fc7501-49ad-4220-b9b8-e269101baeee}\MpKsl4b6885ff.sys

2011-12-31 05:00:54 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{75fc7501-49ad-4220-b9b8-e269101baeee}\offreg.dll

2011-12-28 05:38:12 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{75fc7501-49ad-4220-b9b8-e269101baeee}\mpengine.dll

.

==================== Find3M ====================

.

2011-12-10 21:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys

2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll

2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl

2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec

2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll

2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll

2011-10-25 13:33:08 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-10-25 12:52:03 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll

2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll

.

============= FINISH: 23:06:59.50 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 7/28/2010 8:13:17 PM

System Uptime: 12/30/2011 11:00:11 PM (0 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | Explorer4

Processor: AMD Athlon XP 3200+ | Socket A | 2191/200mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 229 GiB total, 207.006 GiB free.

D: is FIXED (FAT32) - 4 GiB total, 0.636 GiB free.

E: is Removable

F: is Removable

G: is Removable

K: is Removable

L: is CDROM ()

M: is CDROM ()

N: is Removable

.

==== Disabled Device Manager Items =============

.

==== Installed Programs ======================

.

.

2007 Microsoft Office Suite Service Pack 2 (SP2)

Adobe AIR

Apple Application Support

Apple Mobile Device Support

Bonjour

Bounce Symphony from Hewlett-Packard Desktops (remove only)

Canon MP830

ESET Online Scanner v3

Gitso

Google Chrome

Google Earth

Google SketchUp 6

Google SketchUp 6 Exporters

Google SketchUp 8

Google SketchUp LayOut 6

Google SketchUp Pro 6

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB981793)

HP Image Zone Plus 3.5

HpSdpAppCoreApp

InterVideo WinDVD Creator 2

InterVideo WinDVD Player

iTunes

Java Auto Updater

Java 6 Update 24

KBD

Malwarebytes Anti-Malware version 1.60.0.1800

Memories Disc Creator 2.0

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2572067)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Antimalware

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Plus! Digital Media Edition

Microsoft Security Client

Microsoft Security Essentials

Microsoft Software Update for Web Folders (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual J# .NET Redistributable Package 1.1

Microsoft Works 7.0

Mozilla Firefox (3.6.25)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Multimedia Card Reader

NVIDIA Display Driver

NVIDIA Drivers

NVIDIA Ethernet Driver

NVIDIA GART Driver

OLYMPUS ib

PS2

Python 2.2 combined Win32 extensions

Python 2.2.1

QuickTime

RecordNow!

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office Access 2007 (KB979440)

Security Update for Microsoft Office InfoPath 2007 (KB2510061)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982381)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Slyder from Hewlett-Packard Desktops (remove only)

Toolkit View(HP)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office Outlook 2007 (KB2583910)

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Microsoft Windows (KB971513)

Update for Outlook 2007 Junk Email Filter (KB2596560)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB982632)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Vista Codec Package

VLC media player 1.1.1

WebFldrs XP

Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

Zone Deluxe Games

.

==== Event Viewer Messages From Past Week ========

.

12/30/2011 9:58:15 AM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

12/30/2011 9:50:29 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 9:25:59 AM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.

12/30/2011 6:46:15 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 5:12:26 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 5:07:43 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 5:07:34 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 5:01:57 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 000EA6C952ED has been denied by the DHCP server 10.0.1.1 (The DHCP Server sent a DHCPNACK message).

12/30/2011 3:03:11 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 2:54:07 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: fasttx2k SISAGP viaagp1

12/30/2011 2:52:38 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

12/30/2011 2:04:02 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/30/2011 10:47:41 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

12/30/2011 10:09:01 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/29/2011 8:46:35 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

12/29/2011 8:43:20 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK7 Fips MpFilter

12/29/2011 2:40:11 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.117.1814.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7903.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.

12/29/2011 2:21:13 AM, error: Print [6161] - The document https://workplaceservices200.fidelity.com/netbenefits/savings2/ owned by Owner failed to print on printer Canon MP830 Series Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 246832. Number of bytes printed: 103500. Total number of pages in the document: 3. Number of pages printed: 0. Client machine: \\KOBY-DESKTOP. Win32 error code returned by the print processor: 13 (0xd).

.

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[Maurice Naggar]

Hi,

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

1. Tick the box next to YES, I accept the Terms of Use.
   
2. Click Start
   
3. When asked, allow the ActiveX control to install
   
4. Click Start
   
5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
   
6. Click Scan
   Wait for the scan to finish
   
7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
   
8. Copy and paste that log as a reply to this topic
   

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

Let me know how things are running now and what issues remain.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!