I'm Infected - XP 2012 Help!

[98XJVince]

Please Help! This is the dds.txt log:

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DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by New Owner at 11:21:29 on 2012-01-02

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.2092 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Outdated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Firewall *Enabled*

.

============== Running Processes ===============

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C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Intel\WiFi\bin\S24EvMon.exe

C:\Program Files\Intel\WiFi\bin\WLKeeper.exe

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\lxdlcoms.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\taskmgr.exe

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============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uWindows: load=c:\docume~1\newown~1\locals~1\temp\{58259~1.EXE

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [intelZeroConfig] "c:\program files\intel\wifi\bin\ZCfgSvc.exe"

mRun: [intelWireless] "c:\program files\common files\intel\wirelesscommon\iFrmewrk.exe" /tf Intel Wireless Tray

mRun: [lxdlmon.exe] "c:\program files\lexmark 7500 series\lxdlmon.exe"

mRun: [lxdlamon] "c:\program files\lexmark 7500 series\lxdlamon.exe"

mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM

IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Free YouTube Download - c:\documents and settings\new owner\application data\dvdvideosoftiehelpers\freeyoutubedownload.htm

IE: Free YouTube to MP3 Converter - c:\documents and settings\new owner\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm

IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM

IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM

IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

Trusted Zone: amazon.com\www

Trusted Zone: internet

Trusted Zone: intuit.com\ttlc

Trusted Zone: mcafee.com

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1290473177633

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1290475406625

DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} - file:///C:/Program%20Files/MDT5/AcDcToday.ocx

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {C6637286-300D-11D4-AE0A-0010830243BD} - file:///C:/Program%20Files/MDT5/InstFred.ocx

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.16.0.cab

DPF: {F281A59C-7B65-11D3-8617-0010830243BD} - file:///C:/Program%20Files/MDT5/AcPreview.ocx

TCP: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{66167BF7-52E3-4320-9BBD-C0463D937C61} : DhcpNameServer = 192.168.1.254

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

Hosts: 127.0.0.1 www.spywareinfo.com

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============= SERVICES / DRIVERS ===============

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R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165648]

R1 MpKslb118ca3a;MpKslb118ca3a;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bac41c28-445a-4248-a19e-48205f2a4f38}\MpKslb118ca3a.sys [2012-1-2 29904]

R2 lxdl_device;lxdl_device;c:\windows\system32\lxdlcoms.exe -service --> c:\windows\system32\lxdlcoms.exe -service [?]

R3 NETwLx32; Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows XP 32 Bit;c:\windows\system32\drivers\NETwLx32.sys [2010-12-11 6609920]

S1 MpKsl14d72e23;MpKsl14d72e23;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{212ccdb3-7c49-475c-b4ed-507d7edd5c44}\mpksl14d72e23.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{212ccdb3-7c49-475c-b4ed-507d7edd5c44}\MpKsl14d72e23.sys [?]

S1 MpKsl31efffc5;MpKsl31efffc5;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8fdfc8a7-0f5f-4150-bb06-fdbf513d680f}\mpksl31efffc5.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8fdfc8a7-0f5f-4150-bb06-fdbf513d680f}\MpKsl31efffc5.sys [?]

S1 MpKsla492258e;MpKsla492258e;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{84aa381d-f631-47ca-beb9-d4d1ab70dfa4}\mpksla492258e.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{84aa381d-f631-47ca-beb9-d4d1ab70dfa4}\MpKsla492258e.sys [?]

S1 MpKslf07640ba;MpKslf07640ba;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{49bcf229-d287-4fe9-b8bd-eccad9ebc293}\mpkslf07640ba.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{49bcf229-d287-4fe9-b8bd-eccad9ebc293}\MpKslf07640ba.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 lxdlCATSCustConnectService;lxdlCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdlserv.exe [2011-1-17 99248]

S2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [?]

S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]

S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2011-1-19 34248]

S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2011-1-19 40552]

S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]

S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2010-4-14 32408]

S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

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=============== File Associations ===============

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.exe=q31

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=============== Created Last 30 ================

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2012-01-02 15:38:37 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bac41c28-445a-4248-a19e-48205f2a4f38}\MpKslb118ca3a.sys

2012-01-02 15:38:34 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bac41c28-445a-4248-a19e-48205f2a4f38}\offreg.dll

2012-01-02 14:37:04 348672 ----a-w- c:\documents and settings\new owner\local settings\application data\vxp.exe

2012-01-02 14:37:04 348672 ----a-w- c:\documents and settings\new owner\local settings\application data\mes.exe

2012-01-02 06:37:54 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bac41c28-445a-4248-a19e-48205f2a4f38}\mpengine.dll

2011-12-12 06:05:03 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

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==================== Find3M ====================

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2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys

2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll

2011-11-04 19:20:51 43520 ------w- c:\windows\system32\licmgr10.dll

2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl

2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec

2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll

2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll

2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-10-19 01:33:38 5363920 ----a-w- c:\documents and settings\all users\SPL8.tmp

2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll

2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll

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============= FINISH: 11:22:37.57 ===============

This is the attach.txt log:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 11/11/2010 12:26:33 AM

System Uptime: 1/2/2012 10:38:01 AM (1 hours ago)

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Motherboard: Dell Inc. | |

Processor: Intel Pentium III Xeon processor | Microprocessor | 1579/200mhz

.

==== Disk Partitions =========================

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C: is FIXED (NTFS) - 233 GiB total, 78.664 GiB free.

D: is Removable

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==== Disabled Device Manager Items =============

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Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMOPTIARC_DVD+-RW_AD-5540A________________103C____\5&C10F4F&0&0.0.0

Manufacturer: (Standard CD-ROM drives)

Name: Optiarc DVD+-RW AD-5540A

PNP Device ID: IDE\CDROMOPTIARC_DVD+-RW_AD-5540A________________103C____\5&C10F4F&0&0.0.0

Service: cdrom

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==== System Restore Points ===================

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RP158: 10/7/2011 4:38:59 PM - Software Distribution Service 3.0

RP159: 10/7/2011 4:49:07 PM - Software Distribution Service 3.0

RP160: 10/9/2011 10:32:50 AM - Software Distribution Service 3.0

RP161: 10/10/2011 9:39:03 PM - Software Distribution Service 3.0

RP162: 10/13/2011 4:57:30 PM - Software Distribution Service 3.0

RP163: 10/16/2011 10:31:42 AM - Software Distribution Service 3.0

RP164: 10/16/2011 10:55:06 AM - Software Distribution Service 3.0

RP165: 10/17/2011 1:43:21 PM - Software Distribution Service 3.0

RP166: 10/18/2011 9:15:12 PM - Software Distribution Service 3.0

RP167: 10/20/2011 10:48:27 PM - Software Distribution Service 3.0

RP168: 10/22/2011 10:36:52 AM - Software Distribution Service 3.0

RP169: 10/23/2011 10:39:02 AM - Software Distribution Service 3.0

RP170: 10/24/2011 7:47:12 PM - Software Distribution Service 3.0

RP171: 10/27/2011 6:45:08 PM - Software Distribution Service 3.0

RP172: 10/30/2011 6:38:12 PM - Software Distribution Service 3.0

RP173: 11/4/2011 10:34:57 AM - Software Distribution Service 3.0

RP174: 11/5/2011 12:34:33 PM - Software Distribution Service 3.0

RP175: 11/6/2011 12:24:26 AM - Software Distribution Service 3.0

RP176: 11/6/2011 2:25:38 AM - Software Distribution Service 3.0

RP177: 11/14/2011 9:16:55 PM - Software Distribution Service 3.0

RP178: 11/20/2011 8:57:01 AM - Software Distribution Service 3.0

RP179: 11/20/2011 9:46:52 AM - Software Distribution Service 3.0

RP180: 11/21/2011 7:38:39 PM - Software Distribution Service 3.0

RP181: 11/21/2011 7:48:47 PM - Software Distribution Service 3.0

RP182: 11/27/2011 9:48:17 AM - Software Distribution Service 3.0

RP183: 11/28/2011 2:20:02 AM - Software Distribution Service 3.0

RP184: 11/29/2011 11:16:20 PM - Software Distribution Service 3.0

RP185: 12/2/2011 4:40:24 PM - Software Distribution Service 3.0

RP186: 12/4/2011 9:30:40 AM - Software Distribution Service 3.0

RP187: 12/5/2011 8:10:52 PM - Software Distribution Service 3.0

RP188: 12/8/2011 7:09:37 PM - Software Distribution Service 3.0

RP189: 12/11/2011 8:13:41 PM - System Checkpoint

RP190: 12/11/2011 11:28:18 PM - Software Distribution Service 3.0

RP191: 12/12/2011 11:16:40 AM - Software Distribution Service 3.0

RP192: 12/13/2011 12:08:21 PM - Software Distribution Service 3.0

RP193: 12/15/2011 12:20:05 PM - Software Distribution Service 3.0

RP194: 12/16/2011 9:14:28 AM - Software Distribution Service 3.0

RP195: 12/16/2011 7:40:03 PM - Software Distribution Service 3.0

RP196: 12/18/2011 2:11:52 PM - Software Distribution Service 3.0

RP197: 12/19/2011 8:58:01 PM - Software Distribution Service 3.0

RP198: 12/23/2011 9:34:18 PM - Software Distribution Service 3.0

RP199: 12/25/2011 11:19:26 AM - Software Distribution Service 3.0

RP200: 12/27/2011 10:26:21 PM - Software Distribution Service 3.0

RP201: 12/29/2011 7:32:57 PM - Software Distribution Service 3.0

RP202: 1/2/2012 1:37:52 AM - Software Distribution Service 3.0

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==== Installed Programs ======================

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.

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.0)

Adobe SVG Viewer 3.0

Alt-Tab Task Switcher Powertoy for Windows XP

AnswerWorks Runtime

Apple Application Support

Apple Software Update

BlackBerry USB Drivers

Broadcom Gigabit Integrated Controller

Calculator Powertoy for Windows XP

CCleaner

Compatibility Pack for the 2007 Office system

Conexant HDA D110 MDC V.92 Modem

Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Touchpad

File Renamer - Basic

FileZilla Client 3.3.5.1

Free Audio Converter version 2.2.19.602

Free Studio version 5.0.10

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

ieSpell

Image Resizer Powertoy for Windows XP

Intel PROSet Wireless

Intel® PROSet/Wireless WiFi Software

Java Auto Updater

Java 6 Update 23

Lexmark 7500 Series

Malwarebytes' Anti-Malware version 1.51.1.1800

Mechanical Desktop 5

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2572067)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Antimalware

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Software Update for Web Folders (English) 14

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mobile Broadband Generic Drivers

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

NVIDIA Drivers

OZ776 SCR Driver V1.1.4.202

PDFCreator

QuickTime

Roxio Easy Media Creator 7

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553353) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

SigmaTel Audio

Skype™ 5.3

Support 2011 Michigan

System Requirements Lab for Intel

TurboTax 2010

TurboTax 2010 WinPerFedFormset

TurboTax 2010 WinPerReleaseEngine

TurboTax 2010 WinPerTaxSupport

TurboTax 2010 wrapper

Uninstall 1.0.0.1

Unity Web Player

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition

Update for Microsoft Outlook Social Connector (KB2583935)

Update for Microsoft Windows (KB971513)

Update for Windows Internet Explorer 8 (KB2362765)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

VZAccess Manager

WebFldrs XP

Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Management Framework Core

Windows Media Format 11 runtime

Windows Media Player 11

.

==== Event Viewer Messages From Past Week ========

.

12/27/2011 10:14:54 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the lxdlCATSCustConnectService service to connect.

12/27/2011 10:14:54 PM, error: Service Control Manager [7003] - The McAfee Proxy Service service depends on the following nonexistent service: mfefire

12/27/2011 10:14:54 PM, error: Service Control Manager [7000] - The McAfee Personal Firewall Service service failed to start due to the following error: The system cannot find the path specified.

12/27/2011 10:14:54 PM, error: Service Control Manager [7000] - The lxdlCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/2/2012 9:56:35 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm MpFilter

1/2/2012 9:55:45 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/2/2012 10:41:23 AM, error: Service Control Manager [7034] - The Smart Card service terminated unexpectedly. It has done this 1 time(s).

1/2/2012 10:34:10 AM, error: Service Control Manager [7034] - The DNS Client service terminated unexpectedly. It has done this 1 time(s).

1/2/2012 10:34:06 AM, error: Service Control Manager [7034] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s).

.

==== End Of File ===========================

Thanks,

Vince

[Maurice Naggar]

This system has 2 anti-virus programs. This will lead to deadlock conflicts.

I'd suggest you de-install McAfee unless you have a paid & current license for it.

Restart the system fresh after the de-install.

Next Step

Save and close any work documents, close any apps that you started.

Download the Microsoft® Windows® Malicious Software Removal Tool from the Microsoft Download Center

http://www.microsoft...&displaylang=en

It is suggested that you rename mrt.exe to some other name, such as Omega.exe, then run it.

After a run of MSRT has finished, you will find the log at C:\WINDOWS\Debug\mrt.log or C:\WINNT\Debug\mrt.log

The file may be opened and viewed with Notepad or similar text editor.

Additional information Microsoft® Windows® Malicious Software Removal Tool is here http://support.micro...om/?kbid=890830

If no infections were found, you will see in your log

Results Summary:

----------------

No infection found.

Step 2

Download and Save McAfee Stinger to your Desktop

http://www.mcafee.com/us/downloads/free-tools/stinger.aspx

Close all browsers before starting. Disable your antivirus program and anti-malware,if any.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

On XP, double-click to start it.

The GUI interface will look like this

The C drive is the default for scanning.

Press the Preferences button. In the top right-block "On virus detection", click Report only

In the bottom block "Heuristic network check for suspicious files" select High

Click the Scan Now button.

When done, use the File menu and select Save report to file

Stinger.txt is the log report and will be saved to your Desktop. I will need a copy of that log.

Stinger is a standalone utility used to detect and remove specific malware. It is not a full scan for all types of malware or viruses.

It is not intended as virus protection.

Step 3

Start your MBAM MalwareBytes' Anti-Malware.

Click the Settings Tab and then the General Settings sub-tab. Make sure all option lines have a checkmark.

Then click the Scanner settings sub-tab in second row of tabs. Make sure all option lines have a checkmark.

Next, Click the Update tab. Press the "Check for Updates" button.

If prompted for a Restart, do that.

When done, click the Scanner tab.

Do a FULL Scan.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy & Paste the contents of last MBAM scan log into reply, plus the Stinger log, and MS MSRT log.

RE-Enable your anti-virus program.

[Maurice Naggar]

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