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start up menu disappeared


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My husband was on the internet when he lost his toolbar short cuts and his start menu. He was not able to do a scan with malwarebytes until he copied it to a thumb drive and ran it from there. It found three items. He doesn't know if he saved the log. Reran Malware bytes. Nothing found. startup menu still missing. dds.txt and attach.txt are attached.

12.01.01.DDS.txt

Attach.txt

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