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Removal instructions for BootCare


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  • Staff

What is BootCare?

The Malwarebytes research team has determined that BootCare is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with BootCare?

This is how the main screen of the rogue application looks:

main.png

You will find this icon in your taskbar:

icons.png

And see these warnings:

warning1.png

warning2.png

warning3.png

How did BootCare get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was downloaded from their site.

How do I remove BootCare?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

    [*]Then click Finish.

    [*]If an update is found, it will download and install the latest version.

    [*]Once the program has loaded, select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.

    [*]When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of BootCare?

  • No, Malwarebytes' Anti-Malware removes BootCare completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the BootCare rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

Running processes:
C:\Program Files\bootcare\bootcare.exe
C:\Program Files\bootcare\bootcaredm.exe

Alterations made by the installer:



File System
===============
Adds the folder C:\Program Files\bootcare
Adds the file mdata.dat"="12:22 01/01/12 356 bytes
Adds the file bootcareubdata"="12:22 01/01/12 2048 bytes
Adds the file bootcareU.exe"="12:21 01/01/12 56928 bytes
Adds the file bootcaresitedata"="12:22 01/01/12 37888 bytes
Adds the file bootcaredm.exe"="12:22 01/01/12 214624 bytes
Adds the file bootcareBK.exe"="12:22 01/01/12 194656 bytes
Adds the file bootcare.exe"="12:22 01/01/12 581728 bytes
In the existing folder C:\WINDOWS\system32
Adds the file uninst_bootcare.exe"="12:22 01/01/12 181880 bytes

Registry
===============
[HKEY_LOCAL_MACHINE\SOFTWARE\bootcare]
"today"="'2012-01-01'"
"mdata.dat"="'20100722'"
"bootcareubdata"="'20100803'"
"bootcaresitedata"="'20100722'"
"bootcaredm.exe"="'20101020'"
"bootcareBK.exe"="'20101101'"
"uninst_bootcare.exe"="'20100901'"
"bootcare.exe"="'20101101'"
"bootcareU.exe"="'20100723'"
"bootcare_nic"="'08:00:27:FE:25:2E'"
"installmode"="'2'"
"code1"="'bootcare'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Application Compatibility]
"soled"="'173689'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bootcare]
"NoRepair"="1"
"NoModify"="1"
"DisplayIcon"="'C:\WINDOWS\system32\uninst_bootcare.exe'"
"UninstallString"="'C:\WINDOWS\system32\uninst_bootcare.exe'"
"URLInfoAbout"="'http://www.bootcare.co.kr'"
"HelpLink"="'http://www.bootcare.co.kr'"
"DisplayVersion"="'1.2'"
"DisplayName"="'bootcare'"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer]
"bootcare_bootcare"="'1'"

Malwarebytes' Anti-Malware log:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.01.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
{username} :: MBAM-D3E8C91ACC [administrator]

1/1/2012 12:29:54 PM
mbam-log-2012-01-01 (12-29-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 147523
Time elapsed: 1 minute(s), 2 second(s)

Memory Processes Detected: 2
C:\Program Files\bootcare\bootcare.exe (Rogue.BootCare) -> 1540 -> Delete on reboot.
C:\Program Files\bootcare\bootcaredm.exe (Rogue.BootCare) -> 1468 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bootcare (Rogue.BootCare) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\bootcare (Rogue.BootCare) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Program Files\bootcare (Rogue.BootCare) -> Delete on reboot.

Files Detected: 13
C:\Program Files\bootcare\bootcare.exe (Rogue.BootCare) -> Delete on reboot.
C:\Program Files\bootcare\bootcaredm.exe (Rogue.BootCare) -> Delete on reboot.
C:\WINDOWS\system32\uninst_bootcare.exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\ISXPLGEB\uninst_bootcare[1].exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\O92WEW06\bootcareBK[1].exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\Q5PIP6JW\bootcare[1].exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\Y3PH3C5T\bootcaredm[1].exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\Y3PH3C5T\bootcareU[1].exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Program Files\bootcare\bootcareBK.exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Program Files\bootcare\bootcaresitedata (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Program Files\bootcare\bootcareU.exe (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Program Files\bootcare\bootcareubdata (Rogue.BootCare) -> Quarantined and deleted successfully.
C:\Program Files\bootcare\mdata.dat (Rogue.BootCare) -> Quarantined and deleted successfully.

(end)

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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