Jump to content

Error message with Adobe Acrobat 9.0 launch


Recommended Posts

Unable to launch Adobe Acrobat 9.0 Pro, get error message " Adobe Acrobat 9.0 has encountered a problem and must close".

Computer = Win XP pro, MS Office 2007 pro, visual studio 2005 pro.

Problem = Loaded Adobe Acrobat 9.0 pro and received above error message. Worked with Adobe tech support for 10 day. No success, they gave up. Encountered several other minor glitches in other programs too, but not this error message. Suspect malware problem. Run windows firewall detection, AVG scan, Intelinet scan, MaxRegistery Cleaner, Registry Fix with no success after they removed the detected problems. AVG found "C:\AdobeV7\Adobe-Flash.exe\I-Worm/Nuwar.V", removed it and still have same problem. Installed Adobe Acrobat 9.0 on another computer with success. Suspect I have a malware problem.

Any suggestions or advice will be greatly appreciated.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.