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For the past week whenever I click on a google sugested site I get sent to a scour search engine page. I've ran Mbam when I first noticed the problem and it found one infected file and cleared it, I did not save that log. I seemed to have cleared the problem for like a day, but then it returned. I've been also getting a high memory usage warning from Norton 360 stating it caused by TCP/IP ping command.

I've since then run Mbam again here is the log, along with a DDS log

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 911122404

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.19170

12/28/2011 3:23:08 PM

mbam-log-2011-12-28 (15-23-08).txt

Scan type: Quick scan

Objects scanned: 166561

Time elapsed: 7 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And DDS

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.19170

Run by Denise at 14:58:29 on 2011-12-28

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1014.126 [GMT -5:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\WLTRYSVC.EXE

C:\Windows\System32\bcmwltry.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\taskeng.exe

C:\Users\Denise\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\WLTRAY.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\sttray.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Windows\System32\ping.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

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============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5070215

uWindow Title = Internet Explorer provided by Dell

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [HLBackupScheduler] c:\program files\verizon v cast media manager\V CAST Backup Scheduler.exe

uRun: [Google Update] "c:\users\denise\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [<NO NAME>]

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [sigmatelSysTrayApp] sttray.exe

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [VMM Mode Selection] c:\program files\htc\modeselection\VMMModeSelection.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{024F9B50-FDA0-47B9-A937-6D28D76F2446} : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{41D1B382-6A26-4E34-9E1D-E04E71FB7BF7} : DhcpNameServer = 163.244.112.71 10.101.101.100 163.244.101.69 163.244.100.254 163.244.112.254 10.101.101.254

Notify: igfxcui - igfxdev.dll

.

============= SERVICES / DRIVERS ===============

.

R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20111221.003\BHDrvx86.sys [2011-12-23 819320]

.

=============== Created Last 30 ================

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2011-12-28 00:33:31 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-12-24 01:12:20 -------- d-----w- c:\users\denise\appdata\local\SanctionedMedia

2011-12-24 00:45:50 6823496 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{546920bb-d073-4f61-9535-9753e23f42cf}\mpengine.dll

2011-12-18 21:08:50 -------- d-----w- c:\program files\OpenOffice.org 3

2011-12-14 17:50:46 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-12-14 17:50:46 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-12-14 17:50:39 429056 ----a-w- c:\windows\system32\EncDec.dll

2011-12-14 17:50:36 2043904 ----a-w- c:\windows\system32\win32k.sys

2011-12-14 17:50:34 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

2011-12-14 17:50:32 49152 ----a-w- c:\windows\system32\csrsrv.dll

2011-12-14 17:50:28 2048 ----a-w- c:\windows\system32\tzres.dll

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==================== Find3M ====================

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2011-12-24 01:15:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-11-03 06:22:04 916992 ----a-w- c:\windows\system32\wininet.dll

2011-11-03 06:17:38 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-11-03 06:17:23 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2011-11-03 06:17:08 71680 ----a-w- c:\windows\system32\iesetup.dll

2011-11-03 06:17:08 109056 ----a-w- c:\windows\system32\iesysprep.dll

2011-11-03 05:22:43 385024 ----a-w- c:\windows\system32\html.iec

2011-11-03 04:45:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe

2011-11-03 04:43:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb

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============= FINISH: 15:01:52.16 ===============

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Welcome to the forum.

Please download Farbar Service Scanner and run it on the computer with the issue.


  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

Please download and run RogueKiller.

Choose 1 to scan the system

Post back the report.

MrC

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Other members who need assistance please start your own topic in a new thread. Thanks!

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