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I'm hoping that someone can help. I had the Windows XP antivirus 2012 malware. I seem to have successfully removed it, EXCEPT that now that I have both the redirect virus and constantly get the Just-in Time Debugger screen. When this happens the wifi icon shows that it is trying to acquire the network address and continues to do this even though I am actually connected wirelessly. But that seems to interfere with certain online functions, such as updating software. I've run scan with several anti-malware programs (Sophos, Malwarebytes, Spybot, IObit Malware Fighter). The only one that found anything was Sophos, which quarantined several trojans, but the problem wasn't resolved. I tried turning off System Restore, as advised on the Google help website and running Malwarebytes again. During this process, Sophos picked up the trojan again and quarantined it, but Malwarebytes picked up nothing. But after restarting the computer, the problem remains.

Thanks in advance for any help. I'm attaching the dds.txt and attach.txt files.

dds.txt

attach.txt

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As we do not do malware removal in this forum,

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

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Thank you :)

And remember, an ounce of prevention is worth a pound of cure. Next time keep yourself from getting infected in the first place by adding Malwarebytes' Anti-Malware PRO to your current security setup to keep these infections from getting to your systems.

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