160 update borked malwarebyted pro

[rfharbin]

Just before 3PM EST today 12/29/2010 I updated a copy of Malwarebytes Anti-malware Pro that I have had on this computer over a year now and now malwarebytes will not run. It does not load at all. I run and passed all the Chamelean tests. I need this progrm soon as I use this computer on my bank and broker accounts. What should I do to fix it? Thanks for your time.

Win7-64

Microsoft firewall

[Haleo]

Hello rfharbin,

Go ahead and follow the instructions below for a clean install.

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and register. Make sure to cut and paste the ID and Key into the proper fields(free users can skip).
    

  [*]Then go to the UPDATE tab if not done during installation and check for updates.

This should take care of the issue.

[rfharbin]

Thanks for the prompt reply. I will comply.

Now I have another problem. I can not find my licence key, I must have lost it when I bought this computer last year.

Is there any way to retrive it?

[AdvancedSetup]

If you no longer have access to the order number you can contact Cleverbridge to obtain information about your order and registration information.

Cleverbridge customer service

Thank you

[rfharbin]

Thank you very much.