Won run after update

[holyzeus]

Hiya

After running update it appeared to download a new version rather than just updating.

It will now not run, load or anything. If i try to un-install it comes up with Runtime error(at-1:0): Cannot import etc etc

TIA for any help

[holyzeus]

As a P.S. If i try to run via the desktop icon i get Run time error '5' Invalid call or arguement

[ioni]

Greeting and Welcome to Malwarebyte

while waiting for an expert to look at your problem.

Please folow this sequence for MBAM removal & re-install:

1) Go to Control Panel and Add-or-Remove programs.

uninstall Malwarebytes' Anti-Malware

Exit Control Panel

2) Logoff and restart your computer

Get, save, and then run the utility at the following link

http://www.malwareby.../mbam-clean.exe

3)Logoff and restart your computer again.

4)Now, reinstall Malwarebytes' Anti-Malware.

You may download a fresh copy for the reinstall from the following link:

http://malwarebytes....am-download.php"

Hope this helps you!

[mpmp0]

Greeting and Welcome to Malwarebyte

while waiting for an expert to look at your problem.

Please folow this sequence for MBAM removal & re-install:

1) Go to Control Panel and Add-or-Remove programs.

uninstall Malwarebytes' Anti-Malware

Exit Control Panel

2) Logoff and restart your computer

Get, save, and then run the utility at the following link

http://www.malwareby.../mbam-clean.exe

3)Logoff and restart your computer again.

4)Now, reinstall Malwarebytes' Anti-Malware.

You may download a fresh copy for the reinstall from the following link:

http://malwarebytes....am-download.php"

Hope this helps you!

same thing happened to me after the update.

i will try this fix when i have some time.

i booted into safe mode, disabled mbamgui, and then logged in here for advice.

i'm running Windows XP.

[holyzeus]

1) Go to Control Panel and Add-or-Remove programs.

uninstall Malwarebytes' Anti-Malware

Exit Control Panel

Please see above, it won't let me un-install

[ioni]

Hi

Can you download and run Mbam-clean.exe utility ?

http://www.malwareby.../mbam-clean.exe

Hope this helps.

[mpmp0]

Hi

Can you download and run Mbam-clean.exe utility ?

http://www.malwareby.../mbam-clean.exe

Hope this helps.

"Internet Explorer cannot display the webpage"

i disabled my ZoneAlarm but that is the message i get when i try to get that cleaner. obviously something i'm running is blocking that site.

is that file available elsewhere?

[LDTate]

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[AdvancedSetup]

Please see the following post for more information on this issue.

Currently there is an issue with Zone Alarm and until a fix is found you will need to either disable the protection module in MBAM Pro or use another Firewall product.

We are currently investigating the issue with Zone Alarm.

Thank you.

[holyzeus]

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

Done this, fingers crossed. BTW i dont use ZoneAlarm, i do use AVG though