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Removal instructions for Home Security Solutions

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What is Home Security Solutions?

The Malwarebytes research team has determined that Home Security Solutions is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with Home Security Solutions?

This is how the main screen of the rogue application looks:

main.png

You will find these icons on your desktop and in your taskbar:

icons.png

And see these warnings:

warning1.png

warning2.png

warning3.png

How did Home Security Solutions get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a fake online scanner.

How do I remove Home Security Solutions?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

    [*]Then click Finish.

    [*]If an update is found, it will download and install the latest version.

    [*]Once the program has loaded, select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.

    [*]When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of Home Security Solutions?

  • The shortcut called Home Security Solutions on the desktop can be deleted if it belonged to the rogue. If you are unsure, compare the icon to the one posted above.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the Home Security Solutions rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

C:\Documents and Settings\All Users\Application Data\1237f\HSeb2.exe
C:\Documents and Settings\{username}\Application Data\Home Security Solutions\ScanDisk_.exe

O4 - HKCU\..\Run: [Home Security Solutions] "C:\Documents and Settings\All Users\Application Data\1237f\HSeb2.exe" /s /d

Note: the folder- and filename are random.

Alterations made by the installer:



File System
===============
Adds the folder C:\Documents and Settings\All Users\Application Data\1237f
Adds the file HSS.ico"="08:01 28/12/11 4286 bytes
Adds the file HSeb2.exe"="14:49 25/12/11 6356992 bytes
Adds the folder C:\Documents and Settings\All Users\Application Data\HSOUPBS
Adds the file HSHILRIRAMS.cfg"="08:02 28/12/11 17089 bytes
Adds the folder C:\Documents and Settings\{username}\Application Data\Home Security Solutions
Adds the file ScanDisk_.exe"="08:02 28/12/11 604160 bytes
Adds the file Instructions.ini"="08:02 28/12/11 51 bytes
In the existing folder C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch
Adds the file Home Security Solutions.lnk"="08:01 28/12/11 1784 bytes
In the existing folder C:\Documents and Settings\{username}\Desktop
Adds the file 484.mof"="08:01 28/12/11 344 bytes
Adds the file Home Security Solutions.lnk"="08:01 28/12/11 1764 bytes
Adds the folder C:\Documents and Settings\{username}\Desktop\HSSSys
Adds the folder C:\Documents and Settings\{username}\Desktop\Quarantine Items
In the existing folder C:\Documents and Settings\{username}\Start Menu
Adds the file Home Security Solutions.lnk"="08:01 28/12/11 1766 bytes
In the existing folder C:\Documents and Settings\{username}\Start Menu\Programs
Adds the file Home Security Solutions.lnk"="08:01 28/12/11 1772 bytes

Registry
===============
[HKEY_CLASSES_ROOT\Software\Microsoft\Internet Explorer\SearchScopes]
"URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
"Debugger"="'svchost.exe'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe]
"Debugger"="'svchost.exe'"
<many more like these>
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe]
"Debugger"="'svchost.exe'"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe]
"Debugger"="'svchost.exe'"
[HKEY_CURRENT_USER\Software\Classes\Software\Microsoft\Internet Explorer\SearchScopes]
"URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer]
"IIL"="0"
"ltHI"="0"
"ltTST"="25291"
"PRS"="'http://127.0.0.1:27777/?inj=%ORIGINAL%'"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download]
"RunInvalidSignatures"="1"
"CheckExeSignatures"="'no'"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
"URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"DisallowRun"="1"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun]
"15"="'avgwdsvc.exe'"
"14"="'avgcmgr.exe'"
"13"="'avgchsvx.exe'"
"12"="'avgemc.exe'"
"11"="'avgcfgex.exe'"
"10"="'avgscanx.exe'"
"9"="'avgtray.exe'"
"8"="'avgui.exe'"
"7"="'avgfrw.exe'"
"6"="'avscan.exe'"
"5"="'avcenter.exe'"
"4"="'avgnt.exe'"
"3"="'egui.exe'"
"2"="'ekrn.exe'"
"1"="'MSASCui.exe'"
"0"="'msseces.exe'"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Home Security Solutions"="'"C:\Documents and Settings\All Users\Application Data\1237f\HSeb2.exe" /s /d'"

Malwarebytes' Anti-Malware log:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.28.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
{username} :: MBAM-D3E8C91ACC [limited]

12/28/2011 8:10:04 AM
mbam-log-2011-12-28 (08-10-04).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 146731
Time elapsed: 2 minute(s), 39 second(s)

Memory Processes Detected: 2
C:\Documents and Settings\{username}\Desktop\HSS_Hacked.exe (Rogue.PersonalSecuritySentinel) -> 380 -> Delete on reboot.
C:\Documents and Settings\{username}\Application Data\Home Security Solutions\ScanDisk_.exe (Trojan.FakeAlert) -> 1024 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 760
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\a.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\aAvgApi.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AAWTray.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\About.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ackwin32.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Ad-Aware.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\adaware.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\advxdwin.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AdwarePrj.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\agent.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\agentsvr.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\agentw.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\alertsvc.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\alevir.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\alogserv.exe (Security.Hijack) -> Quarantined and deleted successfully.
<and lots more like these>


Registry Values Detected: 32
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Home Security Solutions (Rogue.PersonalSecuritySentinel) -> Data: "C:\Documents and Settings\All Users\Application Data\1237f\HSeb2.exe" /s /d -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|0 (Security.Hijack) -> Data: msseces.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|1 (Security.Hijack) -> Data: MSASCui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|2 (Security.Hijack) -> Data: ekrn.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|3 (Security.Hijack) -> Data: egui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|4 (Security.Hijack) -> Data: avgnt.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|5 (Security.Hijack) -> Data: avcenter.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|6 (Security.Hijack) -> Data: avscan.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|7 (Security.Hijack) -> Data: avgfrw.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|8 (Security.Hijack) -> Data: avgui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|9 (Security.Hijack) -> Data: avgtray.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|10 (Security.Hijack) -> Data: avgscanx.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|11 (Security.Hijack) -> Data: avgcfgex.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|12 (Security.Hijack) -> Data: avgemc.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|13 (Security.Hijack) -> Data: avgchsvx.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|14 (Security.Hijack) -> Data: avgcmgr.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|15 (Security.Hijack) -> Data: avgwdsvc.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Arrakis3.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdAgent.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdreinit.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdsubwiz.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdtkexec.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdwizreg.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\egui.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\livesrv.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\seccenter.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\uiscan.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\upgrepl.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vsserv.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKCR\SOFTWARE\Microsoft\Internet Explorer\SearchScopes|URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=7&q={searchTerms}) Good: (http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Documents and Settings\{username}\Desktop\HSS_Hacked.exe (Rogue.PersonalSecuritySentinel) -> Delete on reboot.
C:\Documents and Settings\{username}\Application Data\Home Security Solutions\ScanDisk_.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\1237f\HSeb2.exe (Rogue.PersonalSecuritySentinel) -> Quarantined and deleted successfully.

(end)

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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